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“It could be better to give clear instructions on the address because we lost a lot of time changing from a location to another. Also the equipment requested for rental was not there. We really needed them. After we found the right location, the process was easy and clear. Also u-haul customer service was efficient, attentive, fast and responsive.”
“Doug was absolutely wonderful. He was professional, knowledgeable, patient and above all personable and attentive. He is highly recommended and Secure Space Self Storage proved to be a very safe place to store our vehicle. 10 Stars!!!!”
“I went to this location for storage information and I met a Maggie… Maggie was/is awesome very understanding..Maggie took her time answering all questions and explaining the company policy if you go here ask for Maggie”
“This storage place is the cleanest and well lit and kept facility in the area , while I visited other facilities in the surrounding area , this one was the the most convenient, staff is friendly and helpful… definitely recommend”
“Very easy rental process. The 16-passenger van is my favorite although there is no luggage space. We use duffle bags under the seats and small suitcases at least (2) 9x14x21 in the back. Family Road Trips.”
7:30AM - 12:30PM
275 Main Ave, Passaic
Truck Rentals
“I don't have enough words to describe how great the customer service was at this location. I have never been compelled to write a POSITIVE review about a car rental office until my experience with Sherry at this location. I extended my rental FOUR times (she had to track me down on THREE OF THOSE TIMES!!) and she always found the best price possible for m. I have been a lifelong customer of Enterprise RAC but this experience with Hertz will change that forever.”
“Was looking for a unit to rent within my budget. Yocelin was very knowledgeable and helped me compare prices. Budget was definitely the best choice. Thank for the help, great customer service!”
7AM - 6PM
426-440 Grand St, Paterson
Truck Rentals
“The staff at the Paterson location were first rate. Professional, friendly and courteous. The checkin and checkout were seamless and the whole process was stress free! Highly recommended”
7AM - 6PM
20 Poplar St, East Rutherford
Truck Rentals
“Anaiyah was AMAZING!! I dreaded the truck/unit rental and she made it SO EASY! She was so, so helpful, pleasant ans made a stressful storage decision a positive experience. Truly, I cannot thank her enough for her excellent customer service! Highly recommend this UHaul facility in East Rutherford!”
“Both owners accommodated me in scheduling and installing my hitch in an efficient and pleasant manner. I've been to quite a few U-Haul facilities in my life, and this one was by far the most complete and well-managed. I will always come back to them when I need U-Haul's services or products in the future.”
“Called in because I needed assistance choosing which truck, location and plan to go with and he was extremely personable, professional and most
importantly helpful. Managers please listen to that call (10/04/25 around 2:10pm). Set a very high standard for the store. Thank you”
“This is my second experience renting with Shellie at Penske and as always, an exceptional experience. You will not find ANYONE in the truck business that bends of backwards like she does. Her colleagues are equally as accommodating and display the utmost professionalism. I will obviously be doing business with Shellie again and will absolutely recommend her business to my friends and family.”
“Carlos and Andrew were absolutely exceptional. They made the entire process so easy from start to finish. They were patient, professional, and incredibly helpful every step of the way. I truly appreciated how they walked me through everything, explained what I needed to know, and made sure I felt comfortable and taken care of.
It’s rare to find customer service like this anymore, and they both went above and beyond. Thank you, Carlos and Andrew, for making a stressful situation so much easier. You two are outstanding!”
“The U-Haul representative Robison was extremely helpful and friendly! He went above and beyond to make sure everything went smoothly with my rental. He explained the process clearly, answered all my questions, and even helped me hook up the trailer safely. Excellent customer service — thank you for making the experience stress-free!”
“We needed a refrigerator truck for the Lincoln Tunnel Challenge, a charity 5k for Special Olympics NJ. Mendon helped us with the truck and did everything to make it convenient. Ashley and Mike went out of their way to make sure we had what we needed, a great truck, on time and all set to go! Thank you guys and Mendon for being so considerate!!!”
“We’ve been renting from Ryder in Moonachie, NJ, for years, and they continue to deliver outstanding service every single time. Any time one of our trucks or trailers is being serviced or unexpectedly down, Ryder is our go-to, and they never disappoint.
On our most recent rental, we picked up a trailer for a two-day rental and later discovered a small roof leak during a sugar pickup. I immediately contacted Ryder and spoke with Maynard, who provided excellent customer care and assured me the issue would be handled promptly. He had Luis, the supervisor, call me right back.
Luis followed up quickly, asked us to return the trailer when we were able, and remained flexible since our driver was still finishing his route into the next week. Once we dropped the trailer off, Ryder promptly processed our reimbursement for the damaged trailer. The shop tech even took it right into the back immediately to be serviced, no delays, no hassle.
This location consistently shows professionalism, efficiency, and genuine care for its customers. Special thanks to Maynard and Luis for their responsiveness and commitment to great service. We will continue to use Ryder Moonachie for our fleet support needs, highly recommended!”
“Awesome, quick, efficient customer service from management and workers Wendy and Sabrina. Very helpful on phone. Stands out as best storage facility in the area. Great large spaces and very convenient location. Front desk management and office workers are very nice and helpful ?”
9AM - 5PM
225 Scotland Rd, City of Orange
Truck Rentals
“Had to change my reservation unexpectedly at the time of pickup and GM Yeny Crique was incredibly helpful getting me on my way quickly with a new vehicle. Excellent customer service.”
“got my trailer hitch installed it was so straightforward. The price online is quoted. It’s the exact price I paid. It was done in 2 1/2 hours. I just sat across the street at McDonald’s and enjoyed the morning. The manager was very nice. It’s amazing how simple things can be.”
“NA Auto Glass was amazing helped me in every step of the process, including assisting in the drop-off of the equipment. They are a FIVE STAR U-Haul location. Would use them again and again!”
“My husband and I buy all our trucks at Hudson County Motors in Secaucus . Everyone there is so friendly and Kim Mason, the Finance Manager makes the transaction go so smooth and seamless every time . Any issues we run into .., she quickly solves them . It’s refreshing to deal with people who appreciate their job and their customers .”
“Excellent team of professionals, from the young friendly lady at the front window. To Dave, Pete just to name a few. Ryder in Newark always goes above and beyond.Thank you”
“If you rent a truck from anywhere else you failed.
Just read some of the negative reviews. Clearly they are from competitors. Anyone who has rented here knows the deal ...”
“I rented a truck. It was a truck that was in great fantastic condition. Maybe 2 years old. That's one thing I like about Penske. Also, I do not recommend bringing a dog, Lucas found his spot in the middle in between the seats. He didn't go on the long trip with me. He just went and picked the truck up.”
“The manager is knowledgeable, extremely helpful and accommodating. I’ve used this location three times now and I’m always very satisfied. I highly recommend their services.”
“This place is outstandingly helpful. Some months back I had a rush job to get a hitch and electrical installed for an emergency pick up the next day and they pulled it off in a few hours. It was last minute and I had to run the hitch over so they could get it on in time before closing and they even stayed a little late completing for me. They were so sweet and put in a lot of hard work with little to no notice. So appreciative.”
Open 24 hours
63 & 85 Bank St, Elmwood Park
Truck Rentals
“Bobby is a sweet-heart & a professional, and keeps all the customers different personal requests organized and completed. I want to move more stuff just to do business with him again.”
“I’ve been renting from this location for the last 3 years and I have never had a complaint. I can always count on them to get me out the door as quickly as possible. They are so helpful and always so happy to see me when I come through the door. That makes the process much easier. Thank you”
“This uhual location in Newark is the best. Nathaly Reyes de Castillo is on point, clear,and will help for everything to go smooth. There is another guy that takes care of me, don't know his name. He also showed me how to take the pictures and made sure everything went smfast and smooth. This is my #1spit when moving.”
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“My wife and I have been using Compass Self Storage for over six years. In one occasion we had to downsize and they were easy to speak with, quick to accommodate our needs and accessible. We highly recommend this storage for all furniture, household items and other materials. We have also never encountered a natural disaster incident.”