The United States Postal Service (USPS) is a reliable and affordable organization that delivers mail and packages to over 157 million addresses across the United States and its territories. With over 30,000 retail locations, USPS is committed to providing secure and efficient service to its customers. This particular USPS location at 13 Municipal Plz offers a range of services, including walk-in passport services. Customers have praised the professionalism and patience of the staff, particularly Sheri and Louise, who have been described as "absolute rockstars" in handling customer requests. However, some customers have reported negative experiences with an employee named Eric, who was accused of providing inaccurate information and poor customer service. One customer even expressed concerns about the delayed delivery of a package. Despite these isolated issues, the overall sentiment towards this USPS location is positive, with customers highlighting the efficiency and thoroughness of the staff, especially in the passport department. Customers are advised to be prepared for their appointments and to be patient with the limited parking availability.
I tried to have the lady at the front make a label for me and she refused to make me a label and made me write the address on the box, then told me I wrote it wrong. Absolutely useless and I just will not be coming back ever again.
June 2025
THIS IS BY FAR THE WORST, SLOWEST, and UNPROFESSIONAL POST OFFICE IN THE STATE!!! I’VE BEEN IN A LINE OF 20ppl FOR 30mins
May 2025
Just got done mailing ALOT of certified letters and Louise, Sheri, and their supervisor were so patient with me. Absolute rockstars!!
