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December 2024 by Lauren Klemans
I’ve been to other Valvoline locations and today was my first time at this one. This has been my best visit yet and this location has a loyal customer for life!
The service was quick and easy, every person who worked here was so friendly and kind. 10/10 recommended this place!
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December 2024 by Rob Torres
Went for an oil change. Didn’t know where to park but saw the “wait here” sign. Within 2 minutes an employee came to meet me and asked what I needed. Synthetic blend. Sat in the waiting room. It took about 15-20 minutes, after which I was offered a free car wash. The employee was helpful and I was in and out in no time at all. Will go again.
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October 2024 by Inga Jurenaite
WHERE DO I EVEN BEGIN. Terrible place, MAJOR DISAPPOINTMENT. I was just lied to and duped in the broad daylight. A while back, my husband took the car for oil change, it was leaking after so he looked at it and found out that a mechanic left us a “piece of art” with his signature. When we took the car back, the manager was very apologetic, they said that this employee who did it was already let go due to his unprofessionalism (this wasn’t the first time he did this), and they offered free oil change to make it up to us. Great! I understand things might happen and sometimes it’s out of their hands. So we gave it a try and came back for the oil change on Friday. By Sunday afternoon we noticed that the oil is leaking, when my husband checked it, he noticed the bolt is overturned and now it requires a bigger job to fix this. I went back on Monday morning to address this and was told right away that it’s our fault, they saw the damage already when I brought the car in on Friday. MORE OVER, they said it’s all in the notes and i signed it. Yes, i signed for the service but there was never a mention of any damage. They saw the damage, added a bunch of notes and NEVER SAID ANYTHING ABOUT IT. And the damage as done way back when the fired mechanic touched the car. They even said, your car has major oil leak, but they don’t mention that to you, but just make you sign a piece of paper “acknowledging” it. WHAT A SCAM! Also, they even took my receipt with “notes” when i went back and didn’t give back, wonder what they will do with that.. NEVER COMING BACK. And now i have to fix this problem for extra $400. Nothing like this ever happened to us before.
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October 2024 by Hamdy Emara
Quick service
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August 2024 by Carlos R
I visited the Valvoline location in Bloomfield this week (in August 2024). As a female who is often hesitant to take my car in for service, I had a very good experience. There were 3 staff members on duty (2 males & 1 female). When I arrived at the garage the first attendant asked me if I wanted synthetic or their standard oil change. I asked for the standard (my car doesn't require synthetic). They advised me to sit in the waiting room. The waiting room is very small, there were maybe 4 chairs available.
I later returned to the bay area to ask about how my oil looked and the female showed me the oil on the dip stick. I also felt comfortable enough to ask if the computer estimate (for frequency of oil changes) was accurate.
They explained that the percentage presented is based on a standard calculation, but engines may burn oil at a different rates. They instructed me to check the oil once per month. They also informed me what each marking on the dip stick indicates. I was grateful for their advice and instructions. Now I know how to check the level on my own and when to add 1 quart or 1/2 a quart. I'm super excited about it.
I had a very positive experience. They were quiet at first, but all kind and considerate. I'm glad they took the time to teach me more about car stuff (they weren't busy at the time). I also got a free car wash for the future.
I don't always leave reviews but I did not have the same experience as the other woman in the comments section. I thought that they deserved a fair shot so I visited anyway.
At the end of my visit they did provide a short list of inexpensive recommendations but I just had my tires rotated (so the uneven wear they spotted was accurate but it had been addressed just a few days prior). The other recommendations seemed accurate - nothing major or unexpected. I politely declined the additional services but they did not flinch and were completely fine with it. I'll probably return to have some of them done at a later time.
I was in and out in about 20 minutes. It was great. I plan to return and I hope to see the same people next time.
Side note: I paid for my own service. I didn't know the owner or anyone who works at this location prior to my arrival. They did give me a free car wash - but they gave everyone a free carwash! This is just my opinion based on 1 experience at this location.
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August 2024 by L Mujic
Super fast. Reasonable price. Highly recommend.
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June 2024 by Alicia Robinson
Fast service, my car was taken car of as soon as I arrived. Less than 30 minutes and I was back on the road. This was my second oil change there. Very happy!
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June 2024 by Vinessa Richards
It was a 20 minute experience, I had my oil changed and I asked about my brakes and the lady was polite and gave me information. I received a $10 discount I found online and they gave me a freee full car wash as well located on the print out receipt they give you.
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June 2024 by Kleber Paladines
The oil change was very good but the car wash was not good.
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April 2024 by Jennifer Wager
This place is a scam! They push questionable additional services and give you an inferior oil and then after the fact try to get you to sign off on it. They didn’t even update the carfax report after telling me the Clifton Valvoline cheated me. Drive away, especially if you’re female.
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April 2024 by Ahmed Rady
Unprofessional store , they messed up my car and put wrong oil in my car , it burned out really quick and I didn’t notice to find out the oil stick marks blow low level , i called the store to let them know what they did , the guy who picked the phone told me prove it !!!! Prove that we used the wrong oil , i will never go back there and i need my $85 refund for their mistake i had to go different place to get the correct oil change
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February 2024 by Omar Mustafa
I came to get an oil change, the man asked me if I wanted regular oil or synthetic, I said regular, 2 minutes later, he came back and said he was out of regular oil,only has synthetic?!
Why does he have to lie??? Only to make $10 more???!!!!
Just ruined my day, never be back at valvoline anymore!!!
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February 2024 by Vincent Bryant
Quick and friendly service
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November 2023 by Eddie Coco
Great service people friendly and most of all honest.
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November 2023 by Nadine Wallace Anderson
It was my first time there. I was going to be on Broad St and needed an oil change I GOOGLE and got them and receive an instant 25% off my oil change. Service was great and they top it off with a free car wash next door. Love it I will be going back for all my future oil change
