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November 2023 by Wayne W.
I ordered $229 worth of merchandise from the store that was not delivere. On the shipping company website it was marked delivered with a timestamp. I checked my security camera and there was no delivery attempt. They use a company called CDL for delivery. This company use people with their own car for delivery. I believe the driver didn't want to drive all the way to my house and just mark it delivered and kept it. I Got No Satisfaction from the store or the shipping company. I lost my $229. I will never shop at the store again ever
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October 2023 by Elena B
Used to be my go-to for discounted sunglasses. Not anymore. They’re ALL LOCKED. If you’re a woman, you know we gotta find a pair that (1) goes with face shape, (2) looks good with hair up, (3) looks good with hair down, (4) just the right weight and height on the nose bridge, etc. Ngl I might try on 20 pairs before finding the right one. Now, there’s 1.5 people, including the cashier, working the entire floor. Am I supposed to hold an employee hostage for half hour asking them to unlock multiple shelves? Obviously not gona do that. Really sad.Not a lot of selection. I ended up getting cashmere pieces (hence 2 starts), but the shoes selection is abysmal. Clothes on clearance racks should just be burned with fire because it’d be embarrassed to even stuff it in the garbage: literal 6 inch holes, and stains all over. Who is in charge of that? Are you okay?
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July 2023 by Dawn Simpson
This use to be one of my favorite places to shop. This store never has any good pocketbooks anymore very limited. It looks like this location is going outta business.
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May 2023 by Manika Bahzad
Pathetic store with 0 customer service! The black lady at checkout on May 7, 2023 at 2:20 pm was full of attitude as if she owns the store! Never coming back! You guys need to appoint people who'd know how to attend customers! She's the store manager Alyssa lol! PATHETC service! 0 management!
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May 2023 by Molly Hoke
Bizarre hours. I was running errands on a Friday night and stopped by this shopping center to do a return at SOF. I was there a few minutes before 8 pm and a blonde woman was beginning to lock the doors and said with glee, “We’re closed.” Had she had any kind of customer service skills, she would have let me in to return my 3 items. (I have a SOF card so cashless transaction.) Not being able to make this return is a big inconvenience- 30 min drive each way. Due to this experience this is the last time I am shopping at SOF.
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May 2023 by Jill C.
This is a large and airy store. It's large but lacks inventory. I was looking for a blazer and a denim jacket. They didn't have either. They also seemed picked over or sold out on most things. It's worth checking out but I wouldn't make a special trip for the store. The prices are higher than Nordstrom Rack, which is in the same complex.
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March 2023 by Jeff Ring
Really great pricing. Got my daughter Steve Madden shoes that was minimum $20 cheaper than everywhere else. About $50 cheaper then some big shoe stores.
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February 2023 by JC
It's pretty sad how associates will watch you instead of actually greeting you. I visited on Sunday January 15, 2023. I wanted to make a jewelry purchase. I looked at the jewelry for about 10 min. The store was pretty much empty and the associates were hanging out by the register. I saw one associate peeking at me out the corner of her eye. Never once did anyone ask if they could help me or ask if I wanted to see anything in the case.
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December 2022 by Chris Schuck
Hit or miss as far as selection. Not much from a sales perspective but definitely better bargains compared to the actual Saks
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October 2022 by Jason Huang
In a mall that is relatively well like, there is not a lot of customers. In fact that is only store that,has more staff than customers. It is not hard to see why. Very limited selection with no discernable friendly face.
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September 2022 by Hanna Byun
Slow service, but you can find great deals.
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August 2022 by Carrie M.
Junk shop! Ugly, poor quality and overpriced clothes. Made me feel less guilty about paying full price at the mall. Don't waste your time
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April 2022 by Dyan K. Punsalan
Lots of nice wonderful things and very expensive items.
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March 2022 by Chic Living
Expected more from Saks. Big disappointment, I'll stick to shopping online at the real Saks 5th Ave...This store just didn't have anything, felt like I was in a Marshalls
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March 2022 by Anish Ananthasamy
Huge clearance sale and amazing prices . Much cheaper than outlets or even target .
