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March 2025 by FRANK SILVA
I can't say enough good thing about Somerset Regal Bank. I called there and spoke to Daniel about a refinancing are mortgage. Dan was right on it. Dan and the team at the bank was so efficient and attention to detail was far and above then any other bank i ever dealt with .I highly recommend Dan if you need a mortgage or a refi you wont be disappointed with Somerset Regal Bank.
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November 2024 by saif2001ro
Great bank, great service, great people. Dan is a great guy that helped my wife and I secure a mortgage in record time. Extremely reliable!
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October 2024 by Yoram Friedman
I am a repeat customer of Dan Iannucci, the mortgage guy at Somerset Regal Bank. He has always been proactive and helpful. Everything went smoothly as he said it would, and the entire team was on the ball.
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October 2024 by Kim Turner
Not the most friendly staff
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August 2024 by Donna Chingery
I have been using Someset Regal Bank for mortgages and refinancing over the past several years personally, and also as a local realtor, have referred them to so many clients. Dan Ianucci, the Loan Originations Manager, is excellent. He is wonderful with clients exuding honesty, integrity and professionalism that so many in the mortgage industry don't offer. I highly recommend contacting Dan for any lending needs, you won't be disappointed! Your loan stays in house with this bank and are offered fair rates with no hidden fees that pop up right before closing as is the case with so many mortgage brokers.
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April 2024 by Matthew Franzyshen
This bank is way behind. I recognize this is a small local bank but comes off very unprofessional. The ATM inside the tight glass box has a garbage can that smells terrible. I couldn’t imagine a worse idea. The interior of the bank is cleaner but very dated. It feels like a 70s movie. The rates are far from competitive on interest, CDs, etc.
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January 2024 by Joanie Scarpellino
These representatives are rude, mean, and not helpful.
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July 2023 by Doc Watson
Great bank, helpful staff.....
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May 2023 by Kara Spitale
We just opened an account there today and Andy Perez is fantastic! We love how welcomed we felt and how informative Andy has been! Excellent bank, highly recommend!
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September 2022 by philip descarfino
I have been with Somerset savings bank for over 20 years I've always been treated with courtesy and respect I am a Vietnam Veteran and I keep my direct deposits Service connection and social security With Somerset Savings bank I feel very comfortable with this bank
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February 2022 by Aida Acevedo
Decided to go to the drive thru with my mother today to deposit money. When I pulled in the First Lane let me start off by telling you no one greeted us or even said we will be right with you. Waited for at least 5-10 for a teller to help us. The women who did my transaction was extremely rude very bad customer service. When she took my deposit she rolled her eyes at us. After she finish my deposit she didn't even say have a nice day or anything eles we can help you with today . I'm glad I don't bank here. I work at a bank, for us it's always giving good customer service and assisting the customers. I understand everyone short staff but this is no reason to have an attitude or give very poor customer service. I'm trying to convince my mom to close her accounts here and go to a different bank. No one should feel disrespected and giving very poor customer service! I hope something is done with that teller today!
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January 2022 by steven cozza
My mother died from Covid 19 in November of 2020. She was in an assisted living on Medicaid, My mother had under $50.00 in her Somerset Savings Checking account when she passed. I called the Bank to close the account and was told I had two options, Get a Surrogate's Certificate which costs $50.00 to close the account or wait 18 months and then the account will go dormant at which time the account would be closed and I could get the money then. So I am still waiting for the 18 month period to end but this month when the statement came in, the account was charged 6.00 for inactivity. I called the bank again and was told they will keep taking $6.00 per month until the account goes to $0.00. What a terrible thing that a bank needs to take $48.00 from a woman who passed 14 month ago. Way to go Somerset Savings Bank!!!!
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December 2021 by hans cruz
Drive thru is a nightmare
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October 2020 by Patricia Campos
They need to hire more people. 1 teller for 3 lane drive thru. The last time I was there to cash a check, it took 25 minutes. Smh
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July 2020 by Linda Lee
Mobile banking feature is a nightmare!!!Used it, or should I say tried to use it, 3 different times and had issues with all 3.Spoke with 3 different employees and all 3 had different solutions none of which worked. Sign your check under your name, in the middle and now at the bottom. Seriously!!!So much for mobile deposit. Disappointed.
