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July 2023 by Robyn Buccine
PUT MONEY IN YOUR ATM. Make sure your ATM works. McDonald’s McFlurry machine is more reliable. Chronic out of order. Make it part of your closing procedures- “ Hey! anyone put money in the ATM?” Before you all walk to your cars. There are other reviews from FIVE years ago with same complaint. FIVE YEARS and management continues to accept low mediocrity as the norm .
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July 2023 by Robyn B.
Pot money in your ATM, fix your ATM- it never works! McDonald's Flurry machine is more reliable
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January 2023 by S S
If you’re looking for gaslighting, and unprofessionalism this is the right bank and branch for you. The manger is passive aggressive and needs training in customer service. Avoid
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September 2022 by David Eardley
Almost everytime I deposit a monthly check the teller tells me I'm doing it wrong, only to be told the opposite the next month by another teller. They are also rude, no personality, have never seen one person smile. Will find another branch in the future. They could use some serious training on customer relations
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July 2022 by Marina Tischler
1/2 hour at drive thru in order to make a simple deposit. It happened twice! One teller only whom plays alot with his long hair.
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February 2022 by Regina Ben Rafael
Horrible experience … Sales tactics regarding cancellations and making up their own rules - opened a checking, and needed to make the first withdraw - and of course the hiccups begin. I went through fraud with another account different banking, so came to this branch.Biggest regret of my lifeBanker had me walk outside in the cold to use a atm for mandatory deposit ?So account stays active ?Fine - did this did that did the hokie poki for them just to verify that they in fact were able to open with an init25 righhhhttt awayNo need to freeze In the cold while In a drive through while -After all , had another account quick pay -Verified it will be available right away -And it was not - then came the excuses if he said she said —- the place was deadI had 2 tellers a banker and now a manager name ana Cubans so rounding me with excuses right on their sales floor - who then interrupted me when I’m attempting to explain that I’m stranded in NJ without this working - for a conf call - to speak about the customers they are playing with?!Now I’m stranded. No card - nothing worked , no information, no $ that already was sent now frozen. Imagine? Victim of Fraud, and trusting them to open a checking to simply deposit money and make my way back to NYC. Had family quick pay the account - so I can have something to make my way back and nope , false information added to my stress that day. They said I can take it out, then stated no “they cannot see the quick pay”While Ana the manager is there in her office chatting it up about her sales for the day -There are actually people going through hard ships. Like me, who they just benefited from.Let alone she told the teller to mark my account lol intimidating a new client ?Mark my account with what? That I trusted you non- professionals dressed up in suits? Save your $ on the suits and go read up on customer experience. You will lose more than you win with this team. Tip? Hire mystery shoppers with a dilemma and watch how they “overcome” it.Pathetic managing by Ana Cubans - she needs to be retrained better yet removed.Sad sad individual who made my life harder In that day.
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January 2022 by Daniel Loughlin
Every time I go this branch they are short staff and the lady from the corner should low the volume of her phone, last time while she was doing my transaction her phone was beeping over and over. I couldn’t concentrate and count my cash I feel it was very unprofessional and terrible customer service. A teller should be 100% focus on Customer transactions and phones should be off.
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October 2021 by Bennett Amir
OUTSTANDING GUEST SERVICE FROM BRANCH MANAGER ANTHONY ARLOTTA, ESPECIALLY FROM ANOTHER BANKING USER WENT ABOVE AND BEYOND FOR ME! IN HELPING ME OUT!
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August 2021 by Brian Gagliardi
Very pleasant bank... the tellers were very friendly and delightful to talk too...
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August 2021 by Sadiq Akim
OUTSTANDING GUEST SERVICE FROM BRANCH MANAGER ANTHONY ARLOTTA, ESPECIALLY FROM ANOTHER BANKING USER WENT ABOVE AND BEYOND FOR ME! IN HELPING ME OUT!
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March 2021 by Andrei Lisavets
One of the worst wells fargo branches. Always a problems even for a simple transactions.
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December 2020 by Sivaraj kumara subramanian
Hi i m really appreciate to the bank and amritha murali & rose they are doing good job in the branch they are talking nicely and friendly really they both are doing very good service thank to them
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March 2020 by Don Romanek
Very friendly staff with fast service. They have been helpful with exchanging foreign money, notary services, and a variety of questions on my account. Very easy to find parking.
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November 2017 by Steven .M
I use this branch primarily to make deposits on my way into my office. The ATM at this branch SUCKS. Occasionally it isn't even on, when it is, it is unable to accept more than one check at a time. I've told the tellers no less than three times over the past 12 months, each time they say "we are waiting for it to be measured for a new one." Really? I just called WF 800 number and lodged a complaint, Hopefully that will result in a new machine that works as advertised.
