At Home Recreation, LLC

Hours: At Home Recreation, LLC is a business known for its friendly and helpful staff who provide excellent customer service. Customers praise employees for their politeness, knowledge, and patience, especially when helping with water issues for hot tubs or guiding them to the right chemicals. Several reviews highlight employees who go above and beyond, such as assisting with heavy items and offering attentive care. One employee was notably commended for his kindness and help in figuring out customer needs, with a call for him to receive a raise. The store offers a good selection of products, including chemicals, pools, and accessories at reasonable prices. Customers have been satisfied with their purchases, such as above-ground pools, which looked great after installation. However, there have been some concerns regarding sales and delivery. In one case, a missing auto vacuum was eventually resolved after some delays, and delivery issues included poor communication and an unfit driver, requiring customers to move heavy items themselves. Despite these issues, customers feel the business remains helpful and trustworthy, with ongoing support extending from one location to another. Overall, At Home Recreation, LLC is appreciated for its attentive service and quality products, though some improvements could be made in delivery and sales processes.

1. Brick, New Jersey