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July 2024 by Steven & Sierra Hannah
Sandy the manager is amazing, she was able to squeeze me in last minute. Office staff was very nice and dr spent good amount of time answering my questions.
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May 2024 by Rosie N
When I bring my dad to his appointments the staff is always helpful. The doctors are very caring. When I have any questions I call and they get right back to me.
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May 2024 by Lisa
Same as others here, I had tried to get an appointment after the covid shut down and craziness and was told I wasn’t there in two years and would have to be a new patient and they didn’t have any openings for months. Meanwhile I was about 47 then and that was my doctors office since I was born. They just throw long time clients to the gutter.
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April 2024 by Leeann Exner
My doctor is great, But one receptionist I encountered yesterday was very rude.
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February 2024 by Marybeth Repage
The office staff has no compassion, nor do they care about their patients needs. I personally had issues with the staff trying to get an appointment for medical clearance for an emergency eye surgery. Getting the appointments for 3 separate surgeries proved to be the most stressful part of the process!!
The doctors are very good, which is why I am still a patient.
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November 2023 by Zach Kennedy
I saw a lot of 1 star reviews from 2 years ago. Looks like people had covid and came here and this place couldn’t take them because they couldn’t risk exposure to other patients. For that reason and because I have gone here for over a decade and had a good experience, I wanted to give 5 stars. Dr. Fung is the only doctor I’ve had here and he is great
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July 2023 by Mandi O.
Has retained office/clerical staff so well.. the first faces you see - they're consistent, poised no matter the office traffic & professional. This office does not retain medical assistants often, it's expected as they're usually aspiring students. You'll see a decent amount of new faces through the year - they're generally quiet yet friendly, and professional - like the clerical staff. The physician I was seeing here I consented to release, and fired from my care team for a plethora of reasons.
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June 2023 by Bruce B.
Tried to get an appointment, was told there are no doctors in the office. Maybe could squeeze me in about a week,lol. Really went downhill since taken over by hackensack meridian.
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April 2023 by CT Woodley
There was a time, before Hackensack Meridian took this place over, that this was a pretty decent doctor's office. Now, it's terribly run. They post their hours that the office opens at 8am, however, don't call at 8am, 8:05am or even 8:15am, they're still letting patient calls go to the answering service. You leave your info with the answering service and either no one calls you back or they call back at the end of the day and tell you the office is closed now. If I could give zero stars, I would.
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January 2023 by Jerry
This practice takes the care right out of primary care. If YOU care about your health you'll honestly look elsewhere.
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January 2023 by Linda M.
Tried making appt today 01/05/2023 for a cough that I have had since Xmas. Already was at urgent care on 12/31/2022 & was advised to follow up with my dr. Call and was advised that they no longer see sick patients. Only a phone call was available to me 5 days from now. I have not received any letter stating that Cedar Bridge Medical no longer sees any sick patients. That this is their policy now for 3 years... Was advised by a person basically too bad for you. Just curious how they will check the wheezing in my chest whether bacterial or viral. Check my blood pressure. I mean how can that be done through the phone line? So my only choices are to go back to urgent care in the Emergency room if the cough persists. That is totally unacceptable as a patient of this office for almost 14 years. What kind of crazy system is this? Where is the care & compassion gone? I should not have to sit in urgent care for 3 hours with a dr that doesn't have my medical files or an ER that also has no medical files. How will be checking on the chest X-ray that I had? I am so pissed off by the nasty people in that office who could care less for any patients. Imagine being told by your primary care office that you are not allowed to be seen for a cough cause they are not able to quarantine you. FYI I went to a foot dr. appt today as well as a dermatology appt . Need a full-service practice that sees sick people. Terrible customer service there. Will be reaching out to Merdian Health as well as Aetna Insurance co to see if they are aware that this office Cedar bridge medical DOES NOT SEE SICK Patients. I guess only well visits. Should be 0 stars..
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November 2022 by Kate Sadler
Dr Ilkhani and staff are kind and compassionate, they always treat me and my family with care.
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November 2022 by Brittany Reaves
Dr. Halari is great! I always feel like he listens and is responsive! He truly cares about his patient's!
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September 2022 by Pamela Tracy
I was nervous seeing the bad reviews listed but my experience was mostly positive. The office is nice. The exam rooms are a bit dated. The office staff was nice and so was the doctor. I didn't think she was very thorough but to be fair I made it clean that I didn't have any complaints and was only there to begin care as we recently moved. However, thinking back I wish the doctor had asked me more about my history to build a good relationship. Overall I think it is a fine practice.
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September 2022 by Rc Tomazic
Cannot get appointment when you are sick and cannot get referral to see another doctor