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February 2024 by Brittany H.
The store itself is good and the store employees are nice. The pharmacy however is awful. They are the absolute rudest, unfriendly & unprofessional people - Each and every time, is the same experience.
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January 2024 by Xana Smith
I had a GREAT experience today! I had to get a TB test done for my new daycare job. I have a huge fear of needles; thankfully, Martha was there to save the day!!! She was very kind, patient, and honest, which was huge for me! I wish you could request your LPN, because I would have her every time! I get to see her on Monday for a physical (which she very kindly pointed out to me from the work form I brought in) and I'm so thankful! Thank you, Martha!!!
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January 2024 by Sara Magley
I went to get a prescription filled at this Pharmacy at CVS. I experienced extreme rudeness from the woman pharmacist filling my prescription. I politely asked how much time it would take to get my prescription filled and she groaned impolitely and proceeded to tell me she will be going on her lunch break soon. She asked me if I could wait 30-40 minutes while she has lunch. I told her politely I cannot because I live an hour away. Once again she groaned and told me “fine I’ll do it now” in a very unfriendly tone and rudely told me to sit. She should not have called me to the counter if she was unwilling to help me. I will never come back to this pharmacy again.
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December 2023 by Bill Gathercole
Great store, has just about everything you could need.
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November 2023 by CaptRich Galauski
CVS had what I wanted priced right and the staff was helpful and courteous overall the pharmacy to go to
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October 2023 by Jon D.
This place still SUCKS. They have bungled my prescription before by putting the wrong pills in the wrong bottle. I left them! Then when I was out looking to get a prescription filled because I didn't have prescription insurance I checked their prices. They WERE TRIPLE the price of the same prescription at Walmart. NOW--- they have sunk to even lower standards. They advertise FREE FLU AND COVID vaccines. I got my flu shot at the Dr office, but they don't carry COVID vaccines. So I go where it's free. Made the appointment, went to the store, waited in line, was asked for my insurance card (all normal so far). It was taking her awhile and I made the comment why do you need it anyway, it's free! She said NO. I pointed to the signed with BIG lettering that said FREE FLU AND COVID SHOTS! She then pointed out at the bottom in very SMALL lettering *most insurances excepted. I don't have prescription insurance so my COST is $200! I said forget it and walked out. The next time I get COVID I will make a point to return to that store and shop for awhile exposing as many employees as I can. The customers in the store will be unfortunate colateral damage. CVS as a corporation is DISGRACEFUL!
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September 2023 by Joni Schweitzer
I hope this gets in the hands of someone who cares! You have a cashier at your Burnt Tavern Rd. Facility in Brick who I can honestly say is the reason I remain a customer there.His name is DAVE and he is someone who goes above and beyondfor not only me but he is such a great customer service employee, I had to take a minute to let someone acknowledge his service to customers that is just hard to find these days.Thank you and Thank you Dave..Joni Schweitzer
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August 2023 by Kelly Hodapp
Diane, the cashier, is REALLY wonderful!! She is always very pleasant, calm when it’s busy, extremely helpful when I have a question, and knowledgeable about her job!! Thank you!
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July 2023 by Audrey Arzt
Diane at CVS on Burnt Tavern Road in Brick is a stellar employee. She is always professional, friendly, knowledgeable, and helpful. When she is working, I am confident that I will have a positive CVS experience.
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June 2023 by Jennifer A.
Just plain awful. Go to a different pharmacy. They will make you wait online and when it's your turn to get your medication they all act like it's the first day at work. No one knows a thing. I wait in line they have my medication right there in a bag rdy to go. They tell me the cost and I have the coupon right there to be punched in. They tell me to come back another time. It will take too long to punch in the coupon code and adjust the cost. This is something they've done multiple time as the coupon has to be put in every single time I get my medication. I don't have time for this bs game. To come back and forth all day long because they don't know how to use their own computers. They're so nasty too. They refused to give me my medication. They refused to take the coupon information to make the cost less. It takes a few minutes but all of a sudden it take a really long time. They do this to hassle the customers because they're all on some weird power trip. Fire all people who don't know how to use a computer and also provide some reasonable customer service. If this was any other business then a pharmacy they would be out of business. Because it's a pharmacy it's the only reason why they can act horrible to customers. All I can say is what goes around comes around. The next time one of these ladies have something they need help with I hope karma comes and gives them the day they deserve.
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April 2023 by RJ Clawson
Have hour/days to waste? Enjoy!!!Poor customer service and long wait times. 4-5 days and multiple calls later from my child’s doctor for medication and they have nothing?….BS….hire someone to take the calls and stop deleting the voicemails. They never get to the phone or you get out on HOLD for eternity. I went back the the doctor for the paper script. Took the new one to Walgreens across the street and they filled it without problem or attitude in 15 minutes.Go to Walgreens on Burnt Tavern.
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April 2023 by Bobby Perez
Worst pharmacy in brick.. they are a prescription mill and don't care at all about their customers and talk to them very rudely out loud with customers still present.. i thought i had to use them because my insurance is called CVS CAREMARK but just found out it's the name of the insurance and I'm not required to use them... will never come back here again.. went to briarmill pharmacy a few blocks from there and was in and out in under 10 mins and they actually appreciate the business.. go anywhere but this cvs and you will see what you are missing..
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April 2023 by judy thelen
Very good, but busy pharmacy.. Nice store.
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March 2023 by Hayden Yarbrough
Went in today to grab wipes for my son. He was tired and throwing a tantrum because he wanted toys and lollipops. Deb took it upon herself to tell the woman checking out with her (I was in self checkout) that I should just “give him the lollipop because that’s what she would do.” Great Deb, very helpful. Except the tantrum wasn’t actually about the lollipop, it was because he was tired and he’s 2. Maybe wait until a customer leaves before you comment on their parenting style.
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February 2023 by Megan Reeg
If I could give 0 stars for the experience I had today I would. Literally encountered the rudest person ever. They claimed the prescription was written wrong. The same dr wrote 3 prescriptions for my kids but one was wrong. I don’t think so. Tyler at the drive thru was nice and calm about trying to help me. Then when he couldn’t help Christina came to the window and instantly was nasty and unapologetically rude. Of course I lost my temper when you tell me to move along. Ummm I still need the prescription. No I’m sorry please pull to the side while we try to sort it out. I tried to ask her to call the dr. She kept saying mamm the prescription is wrong in the most condescending tone. Then yelled at me to move or she was calling the cops. Excuse me. Then my sick kid starts crying thinking mommys gonna get arrested. I pulled out and called the dr again. The dr said they would resolve it today guy away. Then I went into the pharmacy and asked for the manager. The rude woman started again at me. Tyler was calm and trying to help. I turned to the manager and said see the difference. I told Tyler I appreciated his calm tone with me. The woman said well you yelled at me. Yeah after you told me to move along. Nope that’s not how you should treat people. She still didn’t try to calm me. The manager simply said we’ll straighten it out. But didn’t reprimand her at all. They did get the prescription filled and I finally left. I’m not one to cause a scene like that. But if you are going to be nasty to me I will not be nice to you. So unhelpful
