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October 2023 by Debi Aviv
Lots of selections to choose from, as well as from catalogs. Got a very good deal on our new patio furniture. Our salesperson was exceptional. She answered all our questions and showed us around the store.
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September 2023 by Sue Plesnarski
Our local Brick, NJ, store had a nice selection of many beautiful patio sets, all of which I had seen online. I was pleased to be able to see the products in the store that I had considered online so I could test weight and comfort in person. It was also a nice surprise to learn delivery would take only a few days.Tom, my salesman, was very helpful and answered all my questions.I would have given my shopping experience 5 stars, except: a) I wish Fortunoff had more 72 inch long dining tables for those of us either with smaller patios or the need for seating only for six; and b) the Fortunoff website could use improvement to make it more user friendly.
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September 2023 by Lester Bianco
Store was clean, bright and well air conditioned.The staff (Mike) was very nice and extremely helpful.We can't wait to use our new deck furniture.Thank you.
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August 2023 by Yakub Finn
Great staff, my wife and I went there to purchase an umbrella for our table/deck and the sales associate was attentive, informative, and a pleasure to to talk to. We are very thankful for our experience.
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August 2023 by Debra Edick
What a wonderful experience shopping at Fortunoff's. I found a huge inventory to choose from and it was all surprisingly affordable and readily available. Our salesman was outstanding in his knowledge and helpfulness. All the staff helped get everything to the car.Customer service at a level seldom found
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August 2023 by patrick dedella
Our experience was awesome. We were met by the sales person at the door and asked us if we need any assistance. He gave us time and space, and didn’t try pressuring us to purchase anything. All the staff was very friendly, and very helpful with questions. The salesman was very knowledgeable on all the products in the store and was very helpful Guiding us to the right purchase for our budget. We Purchased the product the same day. We or very excited. I can’t wait To get it on the deck !!!!!
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June 2023 by Loretta Ninivaggi
Kelly at the Brick store was very helpful and patient with us choosing our outdoor furniture. She sent us to the Eatontown store to look at a table she did not have in her store. The table we were looking at what’s been discontinued and was the last one available.In Eatontown we were assisted us, her name was Matge.Both employees were very helpful. We went back to the Brick store and placed our order with Kelly.The only issue was we were not told that a discontinued product could not be delivered unless we paid for delivery of that table. I think that part was unfortunate as we did spend $3,000. That is my only complaint and we do live in a 55+ community and we’re not spring chickens,lol.
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June 2023 by Michael Guarnieri
Very pleasant buying experience. We had narrowed our search online before visiting the store and our visit was relatively quick. Nonetheless, our salesperson graciously offered us the store discounts and the furniture protection plan.
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May 2023 by Giulio Frasciello
We were greeted by a salesperson who asked if we needed any assistance. The person was very polite, knowledgeable and professional. She was easy to speak to and gave us space when we needed it to discuss things… We have always thought highly of Fortunoff but working with Debbie made that more pleasurable.
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April 2023 by Eddie Cantalupo
My experience was nothing less than perfect from the minute I stepped into the store. Debbie was extremely kind and knowledgeable about all the products.I purchased our set the same day and can’t wait to get it on my deck
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April 2023 by WAYNE STEINER
Staff was very friendly and helpful. From a corporate standpoint it would be nice if you could pay online to do in store pickup so the customers could get in and out a little quicker. Also it would of been nice since my purchase was over $100 if you offered free shipping. If I had it shipped it would of cost me $26, which would of been about 25% of my purchase. That cost was excessive. So I ended up picking it up.
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April 2023 by Leesa DeSimone
Debbie is always nice and knowledgeable. Always with a smile. We love all of the backyard furniture we bought. Best quality and keeps its value for MANY YEARS
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March 2023 by Eleni Abeal
Kelly is an amazing sales person. She is kind, helpful and patient! She is even a better person! She has a great eye for detail and knowledge of products as well!
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March 2023 by Robert Remling
Great experience. KellRusso was our sales associate. She was very helpful and made the experience very positive
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March 2023 by Marc Kleiman
Kelly was personable and knowledgeable. Helped us seal the deal!!