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March 2025 by EILEEN Krebs
Friendly staff. Well organized items.
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January 2025 by Laura L
Had high hopes for this place, but everything was a mess. It looked like the shelves had items thrown onto them. Lighting throughout glassware section was minimal. Dark store overall and it didn't look like much pride was taken in arranging anything. Maybe they focus more on clothing, but I didn't head that way.
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January 2025 by EMILY DANIELA MENDOZA CARLOS
It is a very good store!!! I love the fact of recycling, rejecting things, here's to more stores like this!!! What they should improve is the attention, there are many Latinis and no one speaks Spanish, on the other hand, they should allow more donations to be made!!
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January 2025 by Gail Winsor
I recently wrote a negative review about Good Will. Today I visited the Brick Store again. I had to add to my previous comment. As usual, the store was a mess. Shelves were overflowing to the point in some areas it was hard to move things to see what was there. They put things out that are broken or so used that they belong in the garbage. For example, I looked at two jar candles (not a major brand) that were burned more than half way down. Both were priced at $5 99. Four items I was interested in were not priced. I asked for prices which they gave me. As with almost everything they sell, the prices were too high for the used items I was looking at. The icing on the cake was at the check out. I had two Ray Dunn cups I guess you would call them. The larger one was priced 1 99. A smaller version was 2.99. I questioned why and the manager was called over. She quickly and abruptly told me they had to charge me 2.99 for each one because the larger one was marked wrong. I said I would not pay 2 99 because it was marked 1.99. She then accused me of changing the sticker. lol. How dare she suggest that. For one thing, the stickers don't come off without a struggle. It would have been impossible!
While shopping there was a woman working on organizing shelves. Her organization of the framed art made it possible to look at what was there. For that reason, I came across two pictures to buy that I never would have seen if I had to dig through the mess. I was appalled to hear the manager sarcastically say something to her like I hope you aren't playing house over there like she was doing something wrong. More appropriate would have been great job or that looks so much better.
Maybe if they were more selective with the quality of the items they put on the shelves, threw out broken and worn out things, didn't throw a bunch of stuff in plastic bags that you can't look into, didn't pile stuff on top of each other making it hard to see anything and priced things like what they, used, they would sell more. The price of some items is disgraceful . . the same or more than it would cost new. Everything is donated. If the cost to run the business is going up so much, maybe it is time for the CEO to take a cut in salary.
Very disappointed with Good Will. The three stores I have gone to near me, including the Brick Store, are very disorganized and messy. I am appalled by the direction this store has taken. To begin with, the prices they charge are becoming ridiculous for donated items. I have to laugh when they try to sell Dollar Tree items for more than it costs new. Clothing prices are high and not worth it for the condition of some of the clothes. Brick has done away with 50% off the two colors of the week. They have also done away with items of those colors being $1 on Sunday. I guess they care more about lining the pockets of the CEO with money made on donations than providing affordable things for people in need. Do not donate to Good Will. There are thrift stores that sell quality items at lower prices. In addition, the money they make is used to help people in need or animals.
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January 2025 by Aidan James
The cashier Travis T was the best employee of any store I’ve ever been too. He was extremely helping and kind. Give this man a raise immediately!!
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January 2025 by David Museliani
I’ve been coming to Goodwill in Brick for two years now and when I was minding my own business I was RUDELY told to move away from a piece of furniture by one of the employees and so to say I won’t the be coming back anymore
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December 2024 by Emma Mary
5 stars for the wonderful employees at this goodwill. Not sure if they still have $1 days, we used to go here for that on Sundays but now it’s $2/$3 Sundays. Nonetheless you can always get a great deal here.
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November 2024 by Mich D
Wow, they stopped colors on sale and dollar Sundays... Then increased prices. Went back a couple times since... One time walked out with nothing. The other time 2 things. I doubt I will ever go back to any now. There are MANY lovally run thrifts with better items at much lower prices. It's a shame. Even PA has tags on sale, and MUCH better prices with better items.
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November 2024 by BEAUTTAN C l
First time here and I have to say the selection was great!
Purchased many items, but the deal of the day was a vintage motorcycle jacket.
Staff was super nice
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October 2024 by Elizabeth McCray
Friend tells me goodwill in brick will no longer have sales or color coded sales I hope this is not true
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October 2024 by Cynthia Upton
My sister and I visited last week. TOTAL DUMP! The only thing worse than the dark store with garbage for sale was the RUDE staff. I walked up to the register with one item and was rudely told that the line starts “over there” (several feet away from the register). A lady with a full shopping cart approached to check out. I was standing about 3 feet away from her when the cashier RUDELY told me that I had to stand behind the blue line or my item would scan. I was holding a cup with the price tag on the bottom. I put it on a shelf and walked out. Between the overpriced garbage and the rude staff, I’ll never step foot in that store again. Goodwill needs to hire polite people and lower their prices.
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October 2024 by Sean Martin
lots to choose from great price customer service awesome
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October 2024 by Robin Nunya
Well, I go to this Goodwill rather than Bayville because of a few reasons. The difference in attitudes between the two stores are night and day. The Bayville Goodwill is not recommended. If you have any kind of depression, anxiety, or anger issues. I used to start feeling depressed as soon as I walked in lol not funny but just saying. Not one employee seems happy and definitely not happy to help. Or as in Brick, all the employees are friendly and happy to help and some pretty funny..
All the Goodwill‘s are ridiculous with their prices and just keeps getting worse . Why would I pay 999 for a used champion pullover sweatshirt with two stains in the front and more pills than a pharmacy? It would take me about 40 minutes to remove them all with my battery operated pill remover and probably unable to remove the stains. Besides the fact, I could probably buy a brand new one for two dollars more in Boscov’s..
Why they insist on putting their tape and labels on the tops or sizes of their items instead of underneath is beyond me and everyone else. It’s damn near impossible to get it off. And if it’s something antique or vintage Your placing right over the name, which is coming off with the tape!! Have an idea people!!
Overall good deals but when I saw an elderly man sitting in front of the doors, checking receipts, I almost fell over laughing. The only place that does that is Walmart a store that has new items not donations. One last thing if anybody decides to go to the Brick store this week. There are no colors a.k.a. no discounts.
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September 2024 by Kat Visich
Very organized. Great sale item prices
Much of the colors on sale r on separate racks
Line goes quick
You can return within 5 days with receipt
Only negative is no dressing rooms
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September 2024 by M L
Horrible customer service. Took forever to check out. would not let me get my money back for a broken zipper that I discovered while checking out. Rude employees
