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April 2024 by Nancy Laguardia
Just the best experience start to finish. Louis was knowledgeable, helpful without being pushy and had answers to every question we could possibly think of. He made sure we were happy with our choices then worked with us to get the possible price and payment options. I cannot recommend him highly enough. Thanks again Louis !
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April 2024 by Brenda Delmaestro
Kyle was very patient and knowledgeable and friendly !! Great customer service!
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April 2024 by Rose Lynn Shawah
Kyle my salesman was extremely knowledgeable and helpful.
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April 2024 by Keith Brennan
Kyle and Louis were extremely helpful every step of the process from purchase to delivery. Would definitely purchase a Mattress from them again.Keith, a Satisfied Customer
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April 2024 by Sharon Van Liew
Luis is excellent. He was so nice and helpful. I would recommend everyone to come see him and buy a bed from him. Probably coming back with my son to get another one.
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April 2024 by DiTonetics
Kyle was incredible very knowledgable helped me get a great deal on a brand new mattress looking forward to my next nights sleep. Anyone looking for a new mattress or bedding go there and see Kyle I will be back for my next one as well.
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April 2024 by Victoria Picozzi
Kyle was wonderful, helpful and patient. Beautiful mattress , great price !
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April 2024 by Jacqueline Szymanski
Second time shopping with them and both times I left very happy! 110% satisfied on pricing, and customer service always feels above and beyond. Super excited to upgrade my twin to a new queen with adjustable base! I will never not have an adjustable base again and mattress firm makes it affordable - brick mattress firm makes it easy! THANK YOU
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March 2024 by Salina Smith
Kyle assisted me at the Brick NJ Mattress Firm. He was an amazing help. I tried numerous of beds to see which one felt the most comfortable. His knowledge of each bed and sleeping patterns was top tier. I feel confident in my purchase and again , Kyle was amazing. I hope every mattress firm has a Kyle ?
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March 2024 by tony troise
We walked in and was greeted by Louis who was extremely helpful and knowledgeableWith no pressure to purchase anything After explaining everything we wereVery happy with our purchase
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March 2024 by Vincent Mannino
Delivery of my mattress was a disaster. The boxspring was wet and stained and the mattress was also delivered wet but was not noticed until the drivers left. I tried to check the mattress but it was hard to see in the bag and only noticed it was wet when I tried to but a cover on the mattress. The wet area was placed against the wall so I was not able to see it. Not sure if it was placed that way hoping I didn’t notice..My own mattress was now outside in the rain so we couldn’t even bring it back inside to sleep on when I noticed the wet boxspring. They suggested keeping it and deal with the store. The store has been trying to make things right but we have been unconvinced and not happy. Thank goodness we had another empty room to sleep in but we went from a king bed to a full bed. Wasn’t fun for sure. I didn’t expect spending over 3300.00 and having this experience. Hopefully this doesn’t happen to anyone else.
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March 2024 by sandy Kok-Nappi
Todays visit with Kyle was terrific.. very very knowledgable.. Kyle showed us many mattresses to choose from based on our preferences etc. We laid on each of them as he gave us the full rundown on each mattress and the adjustable bases as well. Kyle is a terrific salesman..absolutely no pressure. Mattress Firm.. is lucky to have him. Thank You Kyle for a great buying experience. Sandy & Rick
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March 2024 by Sean Healey
Kyle was super patient and informative with us—I literally tried every bed in the store and he was happy to guide me through the process and explain all the ins and outs without being pushy or deceitful in any way! Totally unexpected customer service here. We missed a promotional deal that ended earlier than expected and Kyle was able to help us out and make us whole. If you need a mattress I wouldn’t hesitate to come give this place your business.
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March 2024 by Stuart Melinek
We found Kyle to be quite friendly and extremely knowledgeable.He answered all of our questions and allayed any doubts we might have had. We would recommend Mattress Firm to anyone.
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February 2024 by Richard Tempsick
Kyle was a pleasure to work with. He went above and beyond to make sure I selected the precise bed for my needs and comfort. I will be recommending more customers to Kyle!!!!
