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February 2024 by Nancy Walters
This place is great. Would recommend 100 percent coming here. The manager Mitch was awesome.The tech Gerard was great. They answered all questions and were so polite. Great customer service.
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February 2024 by Cheri Rada,LPN
Awesome service.Highly recommend this place.
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February 2024 by Joseph Ginelli
Very nice techs and fast service.
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February 2024 by carol loconte
Fast Service .
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February 2024 by Zayra S.
Manager Brandon was very professional Suggested on my breaks , got them replaced & saved my self 1k by not going to MB dealer. my car is a 250 cla 2019. Year ago I also purchased 4 run flat tires Amazing deal & also saved my self 2k Meanwhile MB dealer tries to charged arm & a leg For now on I'll be going here for all my oil change to this location. Grateful for Mavis & the crew
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February 2024 by Meghan
Very nice and helpful service
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January 2024 by David L.
Best tire shop in Ocean County. Mitch and Johnny are honest reliable knowledgeable and kind. Hands down best in class. Dave L
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December 2023 by melanie hawkins
Mitch and his team were absolutely wonderful. A recent repair was performed out of state and something didn't seem right after returning home. They inspected the car and found the new part was defective. They handled the repair with expertise and professionalism. The customer service is top notch. I would recommend this location to everyone.
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November 2023 by Angeandrowan A
After ordering my tires from Amazon and having them sent to my local Brick Mavis, I scheduled an appt for a Tuesday. Not realizing it was 2 days before Thanksgiving, I face palmed but figured it would work out. BUT THEN, I got a call from Mitch, the manager on the Sunday BEFORE my scheduled appt. He said my tires came in early and would I wanna have them done today instead of Tuesday! Are u freakin kiddin me!?!ummmm, yeah! So after a few hours, I got the call that my car was done and that I needed new brakes.(which I’ll have to postpone for now)But Whatta great team! Super prompt, efficient and friendly.. Mavis Brick will always be my go to for tire installation!
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November 2023 by Stephen Behringer
After going to Costco and being told my tire was unrepairable, I walked into Mavis(where I bought my tires from) and they patched me up no problem. New management is spectacular, and very honest. On top of that I was in and out. Couldn’t thank you guys enough saved me 300$ ( all Terrain truck tires
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November 2023 by Katie H.
Mitch is the man! hooked me up with some great tires for a great price! will definitely be coming g sick for all my cars needs
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October 2023 by Regina Burke
My compliments are long overdue for two visits I had over the past 6 months, oil change and tires. Both occasions I received excellent customer service. Shop was very busy and they seem to work well as a team.Many thanks to Gian, Shawn,Joe and Gio.
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October 2023 by Kevin S.
Neither the worker or manager knew how to remove a plastic hub. I got out as fast as I could. No way I would let a bunch of incompetents rotate my tires
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September 2023 by Linda J.
I ordered tires last week online and made an appointment to have them installed. Showed up and they asked me if I want an alignment since the tires are being done. He asked if the steering was ok? I said it seems fine. Steering wheel is straight. He said we will check it for you. Sat for a few hours. When it was done he said ok you are all set. We did check the alignment and it needed to be done so we did it. Usually they let you know and ask first but I didn't think anything of it and thought well I guess it needed to be done. When I looked at the receipt when I got in the car I noticed they didn't charge me for the alignment. It just said they checked it. I thought "hey that was nice not to charge me!" As I was driving home I noticed the wheel was a little off. It wasn't at all before I brought it in. Wasn't sure thought. But when I drove to work down a highway a few days later I realized "yes" this is definitely off. When I held the steering wheel straight the car pulled to the left. So I brought it back on my next day off of work. They worked on it for over an hour and said it's done. As I was heading home I then noticed it was pulling the opposite way now. Went back and told them. They worked on it for 2 more hours pulling it in and out of the bay. Basically they said they can't figure it out because there machine says it's fine but it still pulls so they insisted there must be something else wrong that has nothing to do with the alignment. I said whatever it is you guys caused because this wasn't doing this before I brought it in last week. All they could offer me was to go to another Mavis. So I did. Point pleasant had it in for 20 minutes and now it's perfectly fine. I wasted hours of my day. Although point pleasant fixed it I think I am steering clear of Mavis all together. But if you feel you need to use them DO NOT go to Brick. Either their techs don't know what they are doing or their machine is off. When I suggested that something is wrong with their machine they said they haven't had alignment issues with any other cars. BS.
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September 2023 by Nancy Stango
Great experience! Spoke to Mitch about the nail (or pin) in my tire at 11am, was determined I needed a new tire but it wasn’t in stock. He ordered the tire, it was delivered that day and by 5:15 pm the same day (I left and came back) it was changed and I was on my way! IMPRESSED! The store was very busy but Mitch handled it all.. price was fair, highly recommend!!
