9AM - 10PM
664 NJ-70, Brick
Mens Clothing
“More than a bit stressed when I had to buy some clothes on Sunday for my wife after she was admitted to the ER this weekend, I want to thank the two front end assistants... one experienced, one new... for helping me, and for being super-polite. I have shopped there for many years. My new bank Kohls card had arrived and I had not activated it yet, but they helped resolve the issue. The staff at the Brick store has always been a 5-star crew!”
“I hate returning things but I needed to do a size exchange and Nicole made the process so efficient and easy. I got exactly what I needed thanks to her! Awesome product/customer service!!”
10AM - 9PM
640 NJ-70, Brick
Mens Clothing
“The Manager Matt was extremely approachable, helpful and polite. When I mentioned I was interested in opening a credit card he was very helpful, and we opened it up in the store rather than online. I shared with him that I was concerned that I wanted to shop online for sizes that were out of stock in the store, as well as purchase the on hand merchandise in the store. I didn't want to only have the 30% off welcome bonus applied to just one shopping channel, but both of them. Matt truly extended an omnichannel experience for me and helped me attain the discount through both venues, hence enticing me to buy more !!
He passed me off to Maya, to close up the sale at cashwrap. She too was extremely kind, patient, efficient and professional. She ordered all the missing sizes for me online and then rung me up in the store for all the merchandise I had on hand. She honored the online pricing and applied the welcome bonus discount as well.
Both transactions were very time consuming for them, but they both went out of their way to make sure pricing was accurate, and that I was fully satisfied. Matt and Maya are both assets to the Old Navy team and both delivered an exceptional customer shopping experience. I thank them for their time and professionalism.
My only disappointment is that I ordered merchandise online on June 21st expecting that I would receive it by July 1st. I thought 9 days would be plenty of time, however I am getting a July 2nd delivery ETA on one of the sweater polos, and the rest of the 7 pieces aren't even showing a delivery date estimate as of yet. This is my only gripe, but obviously has nothing to do with my in-store experience.”
“Brian was a delight. Found me exactly what I was looking for in record time. Within moments we were speaking as though we were old friends. Professional and personable do not even begin to describe the great service I received.”
“I recently had the pleasure of using Tuxedo Junction for my sons Junior Prom and EVERYTHING from the color of the suit and vest to the tailoring and service was absolutely perfect my son was dressed perfectly and ON POINT from head too tail we were very pleased so thank you ? to everyone for sons prom a stylish memory”