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December 2023 by Candy Caine
This is the best NAPA I have gone into, from freehold to Howell, Brick NAPA has the nicest gentleman behind the counter, thank you.
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October 2023 by Vincent Alvino
If your employees insist on talking down to your customers make sure they have even the slightest clue about what they are talking about. Looks really bad selling people the wrong parts when you insult their intellegence and mechanical knowledge.
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September 2023 by D M
Guys are always helpful and have what I need when other stores didn't.
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August 2023 by Captain Drunk guy.
These guys are the best! I have a lot of love for the Van Wickle family they've been the best for 30 years +.
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August 2023 by Dean M.
Always seem to have the parts other autoparts store don't have
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August 2023 by daniel irizarry
Great staff very helpful. Would recommend a friend to go there for parts.
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July 2023 by Dave P.
I'd give 0 star if it was an option. Ive been in the store twice and Called a couple of times over the years for car parts. Never good customer service. dude behind the counter acts like I'm hindering him terribly by asking him to do his job (just look up parts and give a price). when i call Napa auto i am on hold for 5 min or more, this time the guy maybe it was his first day, I gave him a part number and he quickly said "No" and nothing else. Potential customers would be better off forgetting the store exists. Rudeness never helps, if you don't like your job get a different one!! I think the guy who answered the phone said his name was Lou.
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June 2023 by Scott Walton
Knowledgeable guys really helped get my car fixed
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November 2022 by Theodore Hahula
Very helpful staff. Sales person went out of his way to help out.
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November 2022 by Jim Thomas
Helpful. Had the battery I needed.
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November 2022 by Laura Wilson
Being a senior woman when my car told me the remote key fob needed a new battery I had no concept of what to do so I pulled into the 1st auto parts store I saw which happened to be this one. Patrick was behind the counter and was the sweetest most helpful person. He not only gave me the right battery he installed it in the key fob for me and showed me several things about my fob but I didn't realize. Thank you so much Patrick you've just gained the loyal customer.
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October 2022 by Andy Z.
Placed an online order. Three hours later I get a call that item I ordered are not available in the quantity I ordered. Website allows orders but management will not allow fulfilling the request. I had my entire order canceled because they cannot remove one item from my order. Poor customer service. I needed the other parts and was told to reorder everything. Stay away!!!
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August 2022 by J P
Very helpful and knowledgeable staff!
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July 2022 by alex zier
Customer service rep wanted my father and me out the door as soon as possible, despite no other customers being in the store. Incredibly rude and unwilling to help. Presented a possible solution to how we could easily solve our issue in that store instead of going to a corporate store like he demanded us, and he didn’t even react other than to act like he didn’t hear me. First bad review I’ve ever given on here and it’s well deserved. Good luck to anyone going in there with any issues!
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June 2022 by Samuel Linger
Little to no customer services. Very rude
