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November 2023 by Julie Santos
Dr. Joyce was very sweet and caring. Piper was a little nervous, but she and her technician made Piper feel safe! Love Vetco!!!
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April 2023 by Chany R.
I had to wait 15 minutes for someone to help me and another 15 minutes by the cashier a line from 10 people they only had one cashier hopefully they'll become quicker in serving customers
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January 2023 by Bob S.
This is an unusual store because it has something other locations do not, corals for your Reef tank. In addition, they are priced right and every one that I have bought so far has not only survived, but thrived. Of course, the fish selection of saltwater specimens is not too shabby either. I was actually very surprised they have a deeply knowledgeable person who could name each coral by name and recommended something very specific to my need. Impressed for sure. This is a highly recommended store for any aquarist.
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December 2022 by G G.
DO NOT TAKE YOUR PETS HERE. If you want them to look horrible then this is the place to go. Spend your money elsewhere!! Worst customer service. I will never take my dog here again!!
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December 2022 by Anonymous A.
DO NOT TAKE YOUR PETS HERE. If you want them to look horrible then this is the place to go. Spend your money elsewhere!! Worst customer service. I will never take my dog here again!!
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February 2022 by Dave S.
Just came home from Petco and compared the Price of Pill Pouches with Chewy. Petco was double the price! Never Again!
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November 2021 by Paige L.
Waited behind 2 families to pay for my dog food, got up to the line only to be told the line starts the other way. Really? So now I go and wait again and they only have one girl working the registers won't be back here - very rude and annoying
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April 2021 by Lindsey M.
We have been bringing our older dog here for years with no issues for grooming services. Today we brought him along with our puppy for the first time. We were mocked and questioned for the training we do with our dogs. We do what is best for both of our dogs and to be mocked and questioned because you don't understand how a dog should be trained is unacceptable. It's sad that we will no longer give them our business because they couldn't keep their opinions to themselves. If you work your dogs I would avoid this store at all costs.
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December 2020 by Steve S.
A few years ago aquatics dept. was very customer friendly. Past few times there, the employees were nowhere to be found or were doing you a FAVOR when they showed up. Another customer today walked out while we were both waiting.
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October 2020 by Stephanie M.
Although Vetco prices are low for vaccinations, the staff there is not personable and doesn't truly care about the customer. Started off with a conversation that basically the assistant was belittling and trying to be condescending when speaking. (AJ) I rather spend the extra 20$ for a vaccination. No thank you! You get what you pay for I guess.
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August 2020 by Deam W.
Customer service is the worst.I don't even know how the store could stay afloat they obviously aren't enthused about selling things. Went to buy some fish it wasn't even 630yet couldn't find anybody had people waiting in line with no one in site. Finally stuck my head in the office and ask for help I was told the fish department was closed. Will drive the extra miles to head to another pet store.People who are not enthused about their job so try to find another one.
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August 2020 by J J.
There is a good selection and it's organized but the other day there were large puddles of dog urine on the floor in various spots, that's shameful of the owners of these dogs obviously, as there are cleaning supplies in the back for the owners to take care of this. But even if they don't, the employees need to stay on top of this. I don't know who these people were but there were various people sitting at folding tables around the area of the messes, and one employee who was in the back but came out to the register when I approached with my purchases. It just seemed weird everyone seemed to be affiliated with the store and ignoring the issue.
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June 2020 by Zach A.
I absolutely do NOT recommend PetCo in Brick Township for grooming services. I brought my dog in this morning and was called about halfway through his grooming session and told that he would not (as in, never) be allowed back in the salon due to safety reasons. Not because he attacks anyone or anything, but because he is potentially harmful to himself. Prior to today's appointment, I had brought my dog two other times and both times was told how difficult he was. I'm not excusing my dog entirely; I'm sure he was tense and nervous during the sessions and acted up as a result, but in my opinion a professional salon should be better able to handle it. They didn't even finish what I had asked them to do today. The only positive was that they didn't charge me, but I still am very disappointed with the experience. Find another place to get your dog groomed.
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February 2020 by Brittany Clark
I arrived and got in line around 3:05pm at the Brick, NJ location of PetCo. I was not seen until 5:56pm. I brought my kitten, on a leash which I have done many times before, and was told I would not be seen by the “vet” unless I put her in a carrier which I didn’t have with me. I had to get one or leave. The girl was very rude. Everyone in line was unhappy with how ridiculously long it was taking when this is usually a 20-30 minute thing. It’s just vaccinations. The vet and her assistants took a crazy long time in between each customer standing/sitting and talking. I have never been so aggravated going to PetCo/VetCo as I was on this occasion. I will never return to another Vetco again. I’d rather take my pets to an actual vet office and at least get treated better. The vet was polite but her assistant was rude to me and other people waiting on line.
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November 2019 by Brendan L.
Went in to buy some superworms for my beardies. Bought a pack of 50 of them and got about 20. They are your typical overpriced rip-off big box pet store. I'll take my business to the competitor down the street. They also have containers full of dead 'live' food in their fridges that are months old, make sure you check your live food before you buy there.
