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January 2024 by Rhena Andreola
Andrew was very welcoming and friendly. He showed us a few sectionals before we picked the one we wanted. We really had fun with him!
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January 2024 by Irma Manziano
I bought a new home and needed many things. Our sales associate Dean was wonderful! He guided me and offered many options and had lots of patience. Was a great experience.
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November 2023 by Lynn Kilar
I purchased 2 leather couches 2 1/2 years ago and 2-3 cushions seemed to sag . I remembered i took out the platinum protection plan when I purchased my couches.So I gave The store a call and I was sent a link to fill out a repair claim. They immediately reached out 2 days later and set up appointment I Had Jose come out and tell me that the couches needed to have the special foam ordered and new webbing. 2 appt a repairman came out and didn’t have the material. I called the customer care department and told them what had happened and they called me rt back and said they would replace my couches! I had a appointment just a few days later with a manger Glen Heins. Glen told me that they gave me a credit of both couches and my interest back . Glen was super friendly like real down to earth person. I would recommend Raymour & Flanigan to anyonethey were great. I was super satisfied with my new couches and they’ll be delivered within a week! Glen thank you so much for helping me with everything! I would definitely recommend purchasing the protection plan Lynn Kilar
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October 2023 by J H.
Wish i could give negative stars. My couches that I spent so much money on are falling apart. We hardly use them. They are only 7 years old. Customer service wont help. Shit products from a even shittier company. Stay far away!Sent an email as advised below. Lets see if they help.No help from customer service. They simply dont give a shit after you spend tons of money. Stay far away from these thieves.
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October 2023 by Mary Ellen Lawrence
I shopped at two Raymour & Flanigan stores for furniture for my new home. The first was near my old address and the second was near my new address. Both stores were equally great. I will continue to purchase from Raymour & Flanigan for the rest of my furniture and accessory needs. Both sales reps were professional and knew their inventory and product information extremely well. As a retired professional sales rep, I can say I was very impressed!
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October 2023 by Elaine Ferraro
Our salesman Gregg was awesome! We bought a new home and didn't know where to start. Gregg guided us, but also gave us space to look, which we LOVED!!!! He did NOT hover over us. We ended up going back an buying all our furniture with Gregg because we enjoyed working with him so much. We visited other locations, but wanted to give Gregg the sale because of his patience and time he spent with us. He truly is an asset to your company.
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October 2023 by Veronica Stafford
Dan made my decisions easy and was very patient as I shopped for several rooms for my new home. He made it seamless and pleasant. I appreciated his knowledge and customer care! Thank you Dan!
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September 2023 by Joe Farrell
Great experience with Will at the Brick store!! I arrived at the store basically knowing what items I was looking for... we chatted a while and he asked me a few questions which helped me narrow down my decision. He explained the protection programs and made recommendations on which ones would best meet my needs, as well as reviewing the different financing options. Great transaction, could not be more pleased, thanks Will!!
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September 2023 by Chris O'Donnell
Dad wanted new sofa, saw one advertised on sale and they had the exact color Dad wanted. Also, salesman was great. No shenanigans. Even threw in 6 throw pillows. Delivery was quick and 2 men were experienced and professional. Literally done in 10 minutes without a scratch.I recommend Raymoor and Flanagan.
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September 2023 by Jean Garoniak
The young lady who helped me in the store was very professional and not pushy (I appreciated that). I pretty much knew what I wanted (a mattress) including price range. She steered me to several options, explained everything about warranty, delivery, financing, etc. I wound up also buying 2 memory-foam pillows and opening a 6-month, interest-free account. PS: Saw your TV ad the night before, which was was brought me into your store. I found the free pickup of old mattress/delivery of new mattress very convenient and cost-effective. The 2 gentlemen who delivered my mattress/removed my old mattress were very nice. They arrived within the promised time "window." It's always a "surprise" when something so simple remains something so simple. Being a senior citizen, I appreciate a retailer who makes my life easier! Good job!
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September 2023 by Barbara Ulrich
Day 1 Jennifer was very helpful and knowledgeable. Next day Jennifer was off and I spoke to her at home. Following dayBernie took care of me and was also very nice. Also helped me to find someone to remove my existing furniture. Very happy with Raymour & Flanigan service.
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September 2023 by MaryAnn S
Annemarie was my sales associate and she is extremely knowledgeable and very helpful. She offers suggestions that you honestly don't think about asking. The bedroom set that I ordered is on backorder until 11/3 and she offered a loaner bed frame (no additional charge) to be delivered with the other furniture that I purchased. She went above and beyond.Raymour and Flanigan have a great selection and offer pieces in mostly everyone's price range.
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August 2023 by Jeremy P.
We were trying to go from a sleep number to a standard mattress. We worked with William, the salesperson, who guaranteed that with the delivery service they would remove our old bed and even confirmed with a manager. I took a day off work, waited all day, and even paid for a dog sitter to make sure it went smoothly. When the delivery people finally showed up, they refused to take the old bed despite the agreement. I called my sales person who stated that the manager must have misunderstood their policies. I refused the delivery and will never buy anything from Raymour & Flanigan again. They do not honor their agreements and will say anything to get your money.
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August 2023 by Rene Majsiak
Excellent!! Cheryl was our sales woman and she did a great job. Also delivery men were great and put everything together beautifully and cleaned everything up after themselves. Very professional. I was so very happy!!!
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August 2023 by Gina Miranda Diaz
Our salesperson was very attentive. He took his time to assist us in obtaining a love seat for our living room. I hope the delivery is on time. The sofa was delivered in time but it was too small. He provided incorrect dimensions. The sofa was 14 inches too, small. I left a message and he did not return my call!
