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March 2025 by Brian Buck
Great pharmacists.
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October 2024 by Maria Marcotte
I came in today to the pharmacy to pick up a prescription. The drive dru line was too long. Inside there was other people on line with me as well. Waiting because one of the pharmacy workers named Lori was arguing loudly on the phone with a customer about questions he was asking about his cholesterol medication. She was treating him very rudely yelling at him telling him she wasn't a doctor. She continued arguing this man for for more than 5 minutes while we all sat in line waiting to pick up prescriptions. She began yelling loudly at the man on th3 phone and pounding her fists on the counter as she was yelling at him! I was shocked. Then when she finally hung up she said loudly to her co workers that he was an idiot and a moron that wouldn't listen to her. Everyone on line waiting for prescriptions heard her. Finally the girl doing drive thru started helping the counter people because the lady was still too busy ranting about the customer on the phone that made her mad.
I called in a prescription at 930 am and was told I would be ready after 2pm. I went there about 5pm and waited on line for about 15 minutes to be told It still wasn't done yet. I said I was told tonpick up anytime after 2. It was after 5pm. So the girl says if I wanted to wait an hour they would get it ready. I said no.. after everything today I'll be switching my prescriptions to CVS up the road. Called them and they transfered my prescription over . It was all taken care of quickly and professionally. I'm glad I changed pharmacies . As for the employee she should be retrained how to deal with the public.
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May 2024 by Pam
i revised my first review from a 5 star to a 2 star. it is literally impossible to get a person on the phone. if rite aid cannot afford to have a person answer the phone then you don't deserve to be in business. 3 times i had to listen to the same recording, get transferred to recording again.
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January 2024 by P Miller
My first time at this RiteAid on Burnt Tavern Road. I was amazed how clean it was. The pharmacy assistant was terrific and very helpful. While I was waiting I saw items in store that I was happily surprised to see and actually purchased them (not my intention when I went there).
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November 2023 by Marcella Mitchell
Best pharmacy around!
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October 2023 by Nancy Liguori
Clean, shelves are usually stocked well. Sales associates are helpful. Parking is ample. Also, they have handicap parking. They have small shopping carts for when you need more than a few things.
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June 2023 by Rosanne Perrella
love my Rite Aid
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January 2023 by Bill Shepard
The pharmacist and the entire team are just fantastic. They are very caring people. They make your needs a priority. Urgent prescriptions are filled immediately. They are always willing to listen to your questions and provide great care.
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November 2022 by Ed Havens
These people won't answer their phone I was going to transfer my perceptions there but not if I can't call
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February 2022 by Allison W.
The pharmacist inside is a F****** Pervy weirdo.... my friends and I were looking at "toys" and told us he had a ton of suggestions for that part of the store. A little too sex positive for me
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February 2022 by Colin Hartigan
Had to pick up prescription for my wife and do a miscommunication I was unaware of which Rite Aid the prescription was going to end up at. By the time I found out it was this one, I had about a half hour before the pharmacy closed.Once we arrive the pharmacy had already been closed early, and even though we heard associates in the back doing with sounded like throwing boxes around once asked if we could pick up our prescription, we were told No.Even though the pharmacy should have been open for another half hour. Not ok.
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December 2021 by Dee M. Czyzewski
The store itself is neat clean and bright. Staff is friendly and positively interactive. They have a lottery machine which is a plus. Pharmacy staff are helpful and friendly. Customers need to take their regular shopping purchases to the cashiers in the front of the store though.... they hold up the wait for prescription pick ups and vaccine appointments!
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November 2021 by Emiliano Fonseca
Go to a real pharmacy. This place is filled with the most stuck up, miserable people, there could be a whole line but they just don’t see you I guess on their little computers. If you want to completely lose your patience and be treated like you’re going in there to beg them for service, this is just the place
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October 2021 by Ed S.
This place has gone downhill lately. When rite aid recently gave themselves a makeover they also hired quite a few new people, I've been going here for 10 years and all the problems I've had have been with them since this so called makeover. There are still a few good people there and the top of that list is Laurie she's great and she very personable, she's our favorite employee I wish more of them were like her. On the other side of the spectrum would be Nick he's very condescending and seems to talk down to the customers. Nick seems to think he knows more than the pharmacist and try doctor. The reason we go there is because it's very convenient but it looks like it time to make the move to cvs across the street.
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September 2021 by Joan Aresco
I went to Rite Aid on Van Zile Rd in brick, nj on 9/1121 for a Covid PCR test. Today is 9/17/21 and I STILL have not gotten my results. I called the pharmacist 9/15 requesting my results and he brushed me off by saying to call the lab, they don’t have results. I called the lab and was put into a revolving circle of prompts that took me back to the beginning of the message every time! I sent an email to the lab and have not received a response and now I have no idea if I was/am a carrier. The worst testing site and customer service I’ve ever gotten from a pharmacy!
