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March 2024 by Maureen Esposito
Kim was very knowledgeable and patient, juggled multiple customers and we didn’t feel neglected.
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February 2024 by claudia klein
Love my sales woman Kimberly. She was helpful and patient.
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January 2024 by Kate C
Anthony was very knowledgeable and helpful in answering my questions about the sleep number beds. It seemed like a no-brainer to go with sleep number after researching all mattresses on our list. I was surprised that they were within the price range we were looking for and have the option to adjust and change as we do over time. The bed hasn’t been delivered yet, but I hope the quality truly delivers and we are happy upon delivery. Will update in the future.
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January 2024 by Theodore Bottone
Angela made our purchase very easy. she was very knowledgeable not pushy and gave me all the facts to make my decision on which bed worked best for us.
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December 2023 by Nancy Stefanowicz
Easy, efficient, very knowledgeable. Didn’t try and over sell me. Bought a bed for my son and daughter in law- it’s practical Christmas here! Thanks SN Brick- great experience!
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October 2023 by Lauren Capriglione
We just had the most pleasant experience!! Not only were the products great, but Corey was the best salesman we could have met. He was kind, knowledgeable, helpful, and even made this process fun! We will for sure be recommending him in the future!!
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October 2023 by Joe & Diane Dziobek
Theo was great showing us everything! Very attentive in our needs for bedding.
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June 2023 by Matt Garrison
Our salesman Anthony was knowledgeable and thorough. He answered all of our questions and was patient. We didn't feel rushed or pressured at any point in the process.
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May 2023 by Melody Henrick
We had a Great experience at the Brick location. This is our second sleep number bed, but they have changed since our first. The staff was super knowledgeable and took a lot of time finding our perfect match. Highly recommend the location.
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January 2023 by Lee C.
Horrible experience. Sales woman just looking for a sale. Never heard from her afterward despite being told we would get calls to check to see how we were doing. Bed broke In a yr and needed new air chambers. Paid over 200 dollars in labor, for a service that lasted 7 minutes. What a rip off. Stay away from this company. They don't respect their customers.
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October 2022 by Crystal Dejuan
I wrote this review on there website and they deleted it secs later. That's so sad they need to do that!Thanks for writing a review about Brick! As a security measure, please finalize your submission by clicking the link below:Confirm your review submissionThanks again,Sleep NumberVery disappointed. After looking for months for a mattress we thought sleep number was gonna be a good mattress along with great service. We received our mattress today and was told our bedframe can not work with it. After i went into the store and showed pictures and was told it would work. So i said fine lets figure out a how to fix the issue because i work in customer service as well and understand things happen. I called my contractor to now mount headboard to the wall and that would work. But now I would just need some one to come out and put everything together for me. I called the number they give me and asked if someone can please come out Friday and do this. But was told they cant do anything until the oct 24. That to me was not right for someone who is spending $8,700 for something to now sit in my garage that i cant even use now i am going to be sleeping on the floor with the mattress. I AM IN DISBELIF THAT WOULD EVEN HAPPEN! Then call the store and there is nothing they can really do they just sell the product don't deal with delivery of it. Which i do understand but they should try and help me out. The way I see it is they took my money and on to next customer. So now i will be putting together my own adjustable bed. Its just very unfortunate that you cant find good customer service these days.
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August 2022 by John LeBaron
We purchased our new bed and our salesperson Diane was extremely personable, knowledgeable and helpful!It was a great experIence being able to learn about each bed and having an opportunity to try them out! ?
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July 2022 by Barbara Raisch
The Salesman was very knowledgeable and friendly.
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May 2022 by Louis Maiocco
Great sales team, well informed, and no pressure to decide immediately.
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March 2022 by Annette Lippman
We went to the store with an idea of what we wanted. We were greeted at the door by Anthony. He was friendly and polite and a wealth of information! We currently have a sleep number bed (purchased in 2010) love it and wanted the same one. He showed us the updated model of our bed, as well as a number of comparable models. He explained all of the improvements, new functions, prices, sales, etc. We purchased the bed and left, happy campers!