Visionworks Doctors of Optometry offers a positive experience for customers seeking eye care and eyewear. The store features a wide selection of frames, allowing customers to try on different styles at their own pace. Staff members, including those at the front desk like Krystal, are noted for their helpfulness and patience, ensuring customers feel supported in their choices. The eye doctors, particularly Dr. Romano, receive praise for their thoroughness and clear explanations regarding vision health and tests. Many customers report feeling welcomed and well-informed throughout their visits. However, there are mentions of some challenges, particularly related to obtaining prescriptions, which can sometimes lead to confusion and require multiple visits or calls to resolve. Overall, Visionworks provides a range of services, including eye exams for both adults and children and accepts a variety of vision insurance plans. Customers appreciate the quality of the products and the variety of options available, making it a reliable choice for eyewear needs. Despite some minor issues, the general sentiment reflects a commitment to customer service and eye care.
I have been using visionworks for awhile. I switched from a different location, it was unclean and the staff was rude. Here, the staff is very personable and Dr. Romano is kind and patient and he listens to your needs. Thank you
January 2025
Visionworks is a great place, they are very nice and really helpful, they did a great job!
January 2025
I happen to visit the brick store and was intended to go to the Howell nj store inspite of my confusion I was assured that they could not only assist me but pull up my ophthalmologist report and file from neighboring stores I frequent! Thank you!
