Visionworks Doctors of Optometry offers a positive experience for customers seeking eye care and eyewear. The store features a wide selection of frames, allowing customers to try on different styles at their own pace. Staff members, including those at the front desk like Krystal, are noted for their helpfulness and patience, ensuring customers feel supported in their choices. The eye doctors, particularly Dr. Romano, receive praise for their thoroughness and clear explanations regarding vision health and tests. Many customers report feeling welcomed and well-informed throughout their visits. However, there are mentions of some challenges, particularly related to obtaining prescriptions, which can sometimes lead to confusion and require multiple visits or calls to resolve. Overall, Visionworks provides a range of services, including eye exams for both adults and children and accepts a variety of vision insurance plans. Customers appreciate the quality of the products and the variety of options available, making it a reliable choice for eyewear needs. Despite some minor issues, the general sentiment reflects a commitment to customer service and eye care.
Women in the front of store were very friendly. The Doctor, not so much. He wasn’t pleasant in any way and made the exam awkward for me. He was, in my opinion, very grumpy. .
February 2026
My appointment started on time, the Doctor was thorough and took time to explain everything. The staff was personable and knowledgeable.
January 2026
So easy to make an appointment. The staff was friendly and efficient. They were knowledgeable about the options and their product. The doctor was lovely. Engaging and informative. Took time to explain things and answered all questions. Totally satisfied and actually thrilled with the experience.
