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July 2024 by Teeghen Haer
Robert was so pleasant at the front desk. They got me in same day and really took care of me. I came in for an oil change and told him i was going on a road trip.
He gave me a complimentary tire rotation because he wanted to make sure i was in good shape for my trip. Loved it!
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July 2024 by Brett Paddles Upstream
Edit to add: after further inspection, the "mechanics" that tried to sell me hub bearrings to fix a brake noise, well those same "mechanics" FORGOT TO PUT THE BOLTS IN MY BRAKE CALIPERS!! These clowns had ONE DAMN JOB!!!! SCABS at this shop!!
Just wow!! Never seen anything like it, got truck looked at for a vibration, was quoted 1 price, then when it was done they tried to jack the price up, THEN try to tell me it needs hub bearings, I refused and picked the truck up, it SCREAMS like hell, never made a noise when I took it in, so I get it home, 5 miles and hour the whole way, there is not 1 noise from the front of this truck where they tried to sucker me into letting them throw parts at it!! NONE!! The entire noise is coming from the $1900 worth of NEW brake parts!! They had 1 damn job!! Will be roll backing it to a real garage and getting a damage assesment!! Beware, these guys are NOT mechanics!!! You will need a lawyer if you use these clowns!!
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July 2024 by Ivan Perez
Good guys, tranparent, honest and reliable and always goes above and beyond for my vehicles.
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July 2024 by Mariolga Gonzalez
Had an amazing customer service experience at this location. I was having a terrible morning after I found out I had to take an unexpected long distance trip with my car. I decided to stop in to see if I could get an oil change before I started my travels. As I entered the office I was greeted by Robert I explained my situation to him and he said no problem we will get you in right away after they finished with the customer they had waiting. As I waited I conversed with Robert and he really helped turn my day around. He showed interest in his customers and serviced them with a smile. I felt like my business was appreciated. I would definitely recommend this shop to everyone.
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July 2024 by Dazmiere Green
Came in for 4 brand new tires / installation, was quick and easy. The Guy Rob at the front was very helpful and the staff were great fr !!
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July 2024 by D Nia
Had a very unfortunate incident while leaving ShopRite of Upper Deerfield. Turned onto 77 and heard a very loud *pop* followed by intense grinding, instability and something being ejected (with force) from under my truck. Coasted slowly 1/2 a mile and pulled into Monro. Mechanic took a very short drive and had a diagnosis after that. I had to wait a little for him to finish a car already on the lift and then mine was complete within 2 hours of my arrival. It’s been like driving a new truck since. Highly recommend being serviced at this location.
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June 2024 by Joanna Blair
Got a flat on a Wednesday night and went Thursday morning to make an appt for new tires. Bruce was super nice and super friendly. Gave me an appt for the next day. Within 2 hours (after dropping it off off) they had all my tires put on and put my spare in the trunk. Great service and super friendly staff. Prices were cheaper then most tire shops. I would definitely recommend!!
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June 2024 by Raymond “lastday servant” Glenn
Always honest,they don't try to do more than they can,1 of the last good,basic auto places still around.(that I kno of)been getting my cars serviced there 4 years.
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June 2024 by Kayla B
Very helpful &&’ friendly , will be back .
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May 2024 by Roberta Stewart
I can not say enough good things about this place! In a world where things can happen that will cause you to lose faith in people and leave you to believe that everyone is a scam artist and you have to always be o. Guard! I say that to say that, I have gone here twice and the first time what I thought was wrong with my car it wasn't and the Tech was honest and told me that it wasn't! Huh! He was honest with me and I saved money! Which caused me to go back because of his honesty and knowledge! The second time I went there, the problem was correct but they couldn't order the parts so I had to go to the dealership, however I had something else that needed to be done and again the Tech gave me information that saved me time and money! They are the ABSOLUTE BEST!!!
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April 2024 by Lynn Lago
Good honest service. I got my break's done there, they did a nice job.
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April 2024 by Sandra Hoffman
I called to schedule appointment for wheel alignment and was quoted a price of $129.99. At the counter I received a bill for $152.35 and was shocked. I asked why it was not the price quoted over the phone 2 hours earlier and was told this additional charge was the "Shop Supply Fee" of $12.99. I questioned what exactly was done in addition to the Wheel Alignment that would warrant this fee - the mechanic who rang me up mumbled something about gas used or waste disposal? what the heck? This is a typical bait and switch tactic to pad the bill and glean another $12.99 --extremely DISHONEST. In addition my invoice also indicated two other services that I DID NOT receive -- I did not receive the "Courtesy Inspection" and the "Sched. Maint. Review" that was on the invoice as "included in every visit, and marked as "No Charge".
I came here because of the positive reviews, and didn't want to be ripped off, however, I feel that is exactly what happened. Such a shame that a small business like this can't just be honest -- so disappointed.
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March 2024 by Kristi Datz
I have been getting my oil changed here for some time and would go no other place. The crew are friendly they do their jobs right. If a problem does arise they do talk with you first instead of just fixing and bill ya. Highly recommend!!!!
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January 2024 by Greg R
Paid for 5000 mile oil change. Bill stated 5000 mile price. Sticker said change in 3000 miles. Went in and asked the employee at the counter. He said they used higher grade oil. Why would the tech use higher grade oil and write the mileage on the sticker wrong?
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December 2023 by Brian Maloney
The service here is always top notch. James and his team are knowledgeable, quick, and friendly. I bring all of my cars here for great service.
