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February 2024 by Saidhah A.
I would love to celebrate Tyler who was the first to greet me and was able to help me purchase the exact type of jeans I came in looking for. Tyler provided excellent customer service by going the extra mile to understand the exact fit of jeans I was looking for. They were very knowledgeable about the store inventory as well as the intended fit of each style. I want to thank Tyler for being so patient and informative by listening to my fit concerns and letting me know what my American Eagle options were. Historically jean shopping can be very frustrating but Tyler elevated my experience with their kindness and friendliness. I've learned so much more about AE jean sizing because of them. Thank you!!A note to AE: please include a dialog box in your receipt survey. I was unable to celebrate Tyler specifically in the survey because in the survey I was only asked about the fitting room and cash wrap associates. Floor associates are just as critical.Thank you.
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February 2024 by Rachel Kerbrat
I had placed an order online and couldn’t come in within the time frame once it came in and Lexi was super helpful and patient and kind.
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February 2024 by Siba Padhi
Value for money! Great customer service.
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July 2023 by Jose M
Laura was great ..she got the right fit for me.
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April 2023 by Stephanie C.
It was my first time shopping at this location and I had a good experience. The store is big and well organized. The sale associates were friendly and helpful. They did not have my size in an item I liked but mentioned that they could order it for me. When I was paying the sales associate asked if I wanted to place the online order. I thought the follow up was nice. I would return again.
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February 2023 by Pierre Bahgat
Worst American Eagle store I’ve ever went toI got jeans a few week ago from American Eagle Flemington New Jersey I wear it two times and then I put it in the washer and then came out I find it ripped from the bottom I went to this store to return it and there was a girl over there she told me if you don’t have the receipt we can’t make anything I told her I don’t know that I will return it one day she told me sorry I can’t make anything
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January 2023 by Becky Skolka
Have never shopped here before, but took my daughter who was super excited to shop. Was given a super friendly greeting and direction by Sophia, followed by STELLAR customer service by Mary who thank goodness knew exactly what sizes and styles to pick to make her day. At checkout Jessica was super helpful as well. So great to see that people are passionate about serving others and the brand, kudos to this location!
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September 2022 by Στανροσ Νιφλησ Νιφλισ
Stop neglecting men's belt section, everytime I go in the store I can't find a belt above size 32, I am a 34 and a 32 will reach all the way around. You guys don't even have 36 or 38. There is one terribly ugly 34 size that been sitting in back corner for months.
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September 2022 by Sadia Hassany
There was a cashier name Gigi and she was very rude I kept asking her about the price and kept saying just answer the questions on the screen without replying me...and when I said I don't want to deal with u anymore she said upto u....so I left the store without buying anything
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July 2022 by Evey A
Kasey is honestly just AMAZING every single time we come in! Wonderful shopping experience!!
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July 2022 by TheGrassGuy
Okay collection, but outstanding customer service.
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February 2022 by Bunny R.
This store is smaller and more oddly shaped than the Rockaway location. In this store, the Mens and Womens sections are equal in size, but unfortunately I feel like that detracts from the Womens department. The store feels crowded and narrow. However it is still the same great AE product and staff! Always have a positive experience with the staff and my purchases. However, if given the choice I would still choose the Rockaway store.
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August 2021 by Abdul Mateen
Good sale. Was able to get a sweat pants for relatively awesome price. Other things didn't look at a lower price. Jeans were buy 1 get 1 50% but 2 for 75 didn't seems I would call that a deal. Yes. 1 was 50
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July 2021 by Empress#1 Cherry
Ray was the best. She made my trip so easy. Very helpful, patient and has a great personality. She got me all put together. Thank you Ray. This was my first time in this store and it was so easy with great customer service.
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May 2021 by Kim G
Good customer service and variety of items
