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November 2025 by Fredrick Penelope
Hated the dinner
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November 2025 by Ehab Attia
Very bad service very rude especially the store manager and I believe his name is Greg
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October 2025 by Jose Sanchez
I frequently go this mall and I enjoy it. I wish it had most upscale stores. But what it have is fine.
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October 2025 by alfredo moreno
Michael M. is a tremendous asset to your business. He is friendly, patient, kind and right on the money with his assistance! He was able to quickly help us with issues that Verizon could not figure out. We will be back and hope to get his help again in the future! Highly recommend him!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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October 2025 by neat networks
Great experience with this apple team.
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October 2025 by Mel Lambert
Sales associate was the Best.
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October 2025 by Ruben Pagan
Horrible experience, they tell me they have my phone in stock. But I needed a PIN code from AT&T, which is downstairs. I tell the apple rep I will go get the pin from AT&T, I come back my rep is no where to be found. I get another rep that is multitasking a customer with me, I tell her the situation. I explain that I have the PIN code. She tells me they are sold out of that phone. I tell her it was available 5 minutes ago! She asked if the apple rep reserved it….unbelievable! How would I know to ask that. The question is why didn’t the apple rep hold it while I get the PIN code. Terrible!!!
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October 2025 by Robson De Aguiar
I was promptly answered with all my questions, they helped me out and in no time I had my decision figured out . Definitely recommend this place for your new phone.
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September 2025 by Katherine Z.
I had a Genius Bar appointment at this Apple Store on a busy Saturday in Sept. Overall, despite some waiting around, I found my Genius Bar session to be productive and efficient, and the technicians to be (somewhat) friendly, very knowledgeable and professional.
I arrived on time and was directed by a blue shirt employee to wait at a table. While I had to wait 15 min for a technician to become available, once that happened, it was smooth sailing. I explained the issues I was having with my Macbook Pro - a blank screen- to the first technician. He asked me to plug in the laptop to charge it, which I did. After another 5 minutes, a second technician, Chris, came to my assistance. I explained the issue again, and he said that it seemed to be a display issue, and left briefly to retrieve an external monitor. Once he had the external monitor set up, he was able to reboot the computer and run Apple diagnostics, and those tests confirmed that the Macbook's components were largely ok, and that only the display and an internal cable were problematic. Chris succinctly explained my options for the repair-- I could have it shipped to a repair center, where techs would make the necessary repairs/replacements, and ship it back to me, or I could have it repaired at that store or another Apple store. I considered the timeline for both options and decided to have it shipped to the repair center. Once that was decided, I received a work authorization from Apple almost immediately. After 15 min backing up the desktop files to my iCloud (which was on me, since I wasn't in the habit of doing that), Chris handed off my Macbook to another employee for shipping.
I received the repaired Macbook just 3 days later and am typing this review on it. All in all, a positive experience, and I'd recommend this Apple store.
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September 2025 by Harkeerat Dharmi
Great in most cases but may have to wait a while in some situations.
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September 2025 by Roscoe Young
Employees weren’t helpful. They were having a conversation and hardly acknowledged my presence there while I made my purchase. Nobody offered any help or assistance.
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September 2025 by Garrett Henderson
Always busy
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September 2025 by Thomas Trexler
I had an appointment arrival time of 12:15 - 12:30, arrived at 12:10 and checked in early. I waited well past my window with no movement. I went to ask for help and was told they are helping others. What is the point of having a appointment time if they can't keep it
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September 2025 by Sarah Curtis
Matsiev was super kind and incredibly knowledgeable. My husband went for his computer and I ended up getting my camera fixed! Best employee ever!
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September 2025 by Gustavo Rodriguez
I had an appointment scheduled at this location for 12:45 PM, and I was left waiting until 1:25 PM before I could speak with anyone. It was frustrating to wait so long just to discuss the repair of my phone, especially since I had a set appointment time.
Due to the delay, I ended up having to leave without being attended. I miss the days when Apple truly prioritized customer care. This experience was disappointing and I hope they can improve their scheduling and customer experience in the futuro.
