December 2024
I gave Geek Squad my laptop to replace the battery. They didn't replace my laptop's battery all while they kept my $81 bucks. For all I know they didn't even try to fix my laptop. Honestly ridiculous. I still want my refund.
September 2024
Charges $170 for a diagnostic test in your devices. Complete rip off and their turn around time to fix your device is almost a month.
August 2024
Jah was extremely helpful and technically knowledgeable. Very kind and patient, too. He also showed me additional hardware I would need to set up a home office.