August 2024
Jah was extremely helpful and technically knowledgeable. Very kind and patient, too. He also showed me additional hardware I would need to set up a home office.
June 2023
Bobby was really professional and helpful. Unfortunately phone support could have gone over cost structure. $99 per pice of tech or $200 plan. $300 seems high to diagnose 3 ram chips. My sense is if I had brought them in my PC it would have been $99. Sorry, probably wouldn't try geek squad again.
June 2023
Last time I spoke to someone, it seemed like he was trying everything to hang up quickly. However, all the other times I’ve never had a problem and they seemed to truly care about fixing my device.
