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January 2024 by Sudeep Arya
Good selection but long lines and disorganized checkout.
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January 2024 by Conor McLoughlin
Management team is so nice and professional.
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December 2023 by Maggie Long
Worse experience ever with the store manager, Julia. If I can give 0 I would. This is my 1st time writing review. My daughter bought both hoodies and white top from Hollister. After one wear with both together, white top has lint and fuzz everywhere. I tried to remove it with lint roller. It just would not coming out. I told the situation to the manager. She said I should pick it out with my fingers, that’s just the way they are. She refused to exchange the white top. I called customer services, they said it’s their product quality problem. The store manager has to help me to due to their poor quality item. Customer service also said if the manager wouldn’t help, I can request them to contact customer service. The manager definitely has a lot to learn.
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December 2023 by I V
If I could give this 0 stars, I would. The manager (a kid that looks like he may be 18yrs old) has talked down to me twice, when I had an issue with my return. Don’t need to be belittled by somebody younger than me. Worst customer service in the store ever. Will be calling corporate.
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October 2023 by M Elb.
Great brand with reasonable prices.Having good customer service brings more customers into the business, yung people working needs more training on customer service.
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August 2023 by Vishal Shah
Manager of this store does not even deserve 1 star. Leader of this store is bad hence the rest of the team is like that too as they are of no help. I went to the woodbridge Hollister store and they are lot better than these bunch of useless folks.
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June 2022 by Hanna Schmitt
I was just in the store and there was a young girl and her grandma taking forever to pay for their clothes. The grandma was trying to teach the girl how to pay and she was literally counting Pennies to see if she had enough and the employee handled the situation so calmly and with so much patience I was so impressed 10/10
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May 2022 by Michael S (Truth)
Easy to shop, people are nice and helpful. Ordering online and picking up at the store is seamless.Returning items you purchased online and exchanging is just as easy.Prices are usually good, as there is always some sale happening.
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December 2021 by Rosanna Negri
My Son picked out his clothes with no problem ? and clean store fast service....my son loves this store
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September 2021 by Don Don
The Staff Was Great I Got Good Help So I Was In And Out And The Sizes Were Perfect...
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September 2021 by Gabe Emtage
Great store!
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July 2021 by Donata David-Brown
I received an email that my order is shipped but on the email it was a different store than what i had picked. I called costumer service to make sure i had the right store picked (Bridgewatercommons Hollister), they said yes it is Bridgewater Commons in NJ. I called Hollister Bridgewater before heading over there. A lady named Nicole helped me but she couldn't find my order. At least she was nice about it even though i had told her i already called costumer service, she told me to call again to verify. I called costumer service again and again the same answer...Bridgewater commons Hollister in NJ should have my order. Called the store again, and i asked who i was speaking to and she refused to give me her name! She then gave the phone to Brian...who went above and beyond to help me. I am very thankful for him. However, this other lady who did not want to give her name should be retrained on costumer service etiquette!
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May 2021 by Graziela Ribeiro
Great selections, my son loves it.
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February 2021 by aditya Pakanati
Rude behavior and no intention to help from the staff.
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February 2020 by Don Windrem
Good quality clothes, prices are not too bad.
