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September 2025 by Bri H
Michelle was fantastic. She helped us with our frames as well as our insurance. The Eye exam was also very thorough and the Dr. that did my exam was great at explaining everything throughout the process
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September 2025 by Radoslaw Kielczewski
The people there are very nice and the store is very clean and ice as well. However, they sell cheap lenses. My glasses are unusable after leaving them in the car for a few hours on a warm day. Warm day. It looks like the layers separated. This is the only pair of glasses that ever did this to me. Now I guess I have to buy new lenses somewhere else because this conveniently happened a tad over a year after I got my glasses. Do yourself a favor and take your business elsewhere.
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September 2025 by Jaime Scott
I had my 2-year biannual eye exam this past weekend. My eye doctor was Dr. Geraldine. I have seen her the past 3 times in a row, and she is just wonderful. The team of staff that did the beginning eye tests were just amazing. They are very clear, very concise and were just very gentle about explaining the different methods that I was about to do. I then worked with a sales associate Carmela, to purchases lenses with my new script. Carmela is WONDERFUL. So very lovely and kind, patient. She is very well educated in her craft. She explained all of the different options of lenses to me, pointed out the differences and also gave me her recommendations which I THOROUGLY appreciated. Carmela is just a peach. I COULDN'T have asked for a better eye exam or purchase. ALL of the staff at this particular LensCrafter location are just so friendly, warm and welcoming, always smiling... most specifically Carmela. She's a keeper. Carmela and the rest of the staff are the reasons why I keep going back to this particular location for any and all of my eye care needs. You could tell that all of the staff seem to genuinely like one another too, which is a rarity in retail ha ha. I would have to imagine that is due in part to LensCrafters just being such a dynamite company to work for because their staff is consistently always so happy anytime I go there. Thanks again for another amazing experience at the Bridgewater, NJ LensCrafter. Hoping Dr. Geraldine, Carmela and all of the staff had a super Labor Day holiday weekend :)
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September 2025 by Kamiya Simmons
The optometrist is rude and no help at all. Don’t recommend
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August 2025 by Evelyn Casperson
Lori was amazing! She adjusted my glasses so quickly.
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August 2025 by Bill Nigh
Had to wait over an hour for a vision exam, which I'm usually fine with but the optometrist, Fayaz Vizam, was the rudest health professional I've ever encountered. Asked condescending questions and got visibly frustrated and impatient when I asked him to clarify the questions he was mumbling. Very bad optometrist, avoid at all costs!
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August 2025 by Kolby Bailey
I used to go to the East Brunswick LensCrafters, but since moving, I’ve started coming to the Bridgewater location — and I’m glad I did. Judy, the sales associate, did an excellent job helping me get lenses put into my sunglasses. She even offered to clean my regular glasses by removing the lenses and clearing out the debris between the frame and the lenses, which I really appreciated.
I also want to give a shout-out to Mel, another sales associate who helped me during my visit. Both Judy and Mel were friendly, professional, and went above and beyond to make my experience smooth and pleasant. Highly recommend this location!
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August 2025 by Gina Pierre
When I was purchasing my eyeglasses, the customer service was great. The lady who assisted me was patient, helpful, and took her time to make sure I found the right pair. However, when I came back to pick them up, my experience was completely different. I sat waiting for over half an hour while another staff member focused entirely on one customer, ignoring me the whole time. When she finally approached me, she rushed through the adjustment, barely looked at how the glasses fit, and said, “It looks fine to me,” even though they were clearly crooked. She didn’t make any real effort to adjust them, didn’t offer a case or bag, and walked away without another word. That kind of service was disappointing and unprofessional.
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August 2025 by B.
Great customer service and doctors. They work super fast and are very welcoming. I highly recommend this location for your eye-needs
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July 2025 by Vishal Chandnani
Over the last 5 years, we have purchased several eyeglasses and contact lenses for my family. We love their quality and are always treated with a smile. We highly recommend LensCrafters and will be back again next year!
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July 2025 by Sudhanshu Joshi
Amazing people, I went there with broken frame and they immediately found a matching frame. Great hospitality and welcoming atmosphere 🙏.
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June 2025 by Joan Nagel
Wonderful doctors and staff. My favorites are Dr. Baptista and Judy
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June 2025 by Karla Torres
Had a great experience. Bailey was also heaven sent for how patient she was with us. Thank you again
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June 2025 by Buddy Bo
I came in thinking that something wasn’t possible but ALESSANDRA made it possible. She was so helpful making my unusable sunglasses into perfect prescription eye glasses. Even when I wanted to see what the transition would look like she showed me with their UV light. She welcomed me the moment I got in and from that moment she did miracles. Thank you thank you. NOW I CAN SEE!!!
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June 2025 by Wanda Fuentes
Michelle was super helpful and pleasant
