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December 2023 by Sam Belman
The staff here is super helpful - the whole time we were here they were going back and forth helping people find what they were looking for.The store is surprisingly well-stocked. The thing is, lululemon is known for their golden goose - their leggings. If you go to any lulu, you can just about guarantee the leggings section will be full of people not sure what to get (which is natural and makes plenty of sense, I mean this is why people go to stores in person especially for clothes). The actual store (like many in retail) doesn’t seem to know how to lay out their inventory in a way where people have the space to do what they came to.All the five star reviews here are very valid, though. We went to a pop-up store and had a MUCH worse experience, too many people, not enough space in the aisles, just about no inventory. You’re way less likely to experience that here.
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December 2023 by H. Poyraz
super quality products
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October 2023 by Ofir Teva
Very friendly staff and customer service. I purchased a pair of pants within the last year that got damaged. The staff working here was able to replace it with a brand new one on the spot, free of charge.
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June 2023 by Adati Tarfa
Great LLL! Love the black and white tennis-like collection. The pants are great but could not find a lot of shorter bodies. None the less a fantastic store
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June 2023 by Chelsea Browne
I want to this lululemon today and herd the employees saying not to put extended sizes (16 plus) on the floor. They had an entire rack of them that they wheeled into the back. This is disappointing as I am a 14-16 and would have loved to try more stuff on. Do better!!!!
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April 2023 by U
Very good selection and staff very nice friendly and helpful
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April 2023 by Nora Reither
I’m not one to write negative reviews but I just had a really bad first experience at this LuluLemon about an hour ago. I was at the mall and decided to go into lulu for the first time to see what the hype was about. I pick up a shirt just to look at it and this employee; she was tall, skinny, and had dark hair, looks at me and goes, “we have oversized ones over there…just in case (looking me up and down).” I just gained a bunch of weight due to a medication for depression and have been struggling with an ED for a while now, so this comment made me immediately leave the store and I’m not going back again. I’m sure the other workers were fine but this lady was a horrible person and it definitely put me in a bad place.
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March 2023 by Alexa Chu
I brought in a sports bra with minor damage to the straps and inquired whether or not the store offered any repair services. Upon showing the brand ambassador the damage, she rudely cut me off and informed me that lululemon no longer offers repair services. She stated that unless the item was <30 days since purchase, it could not be taken in for repair or refund. She then remarked that the sports bra was clearly "too old" and would not apply, despite never being told when I purchased it. The employee was obviously uninterested in helping, and instead told me to call customer service and ask. What is the point of going to the store if I am going to be turned away to customer service?I immediately called customer service and was informed that the Bridgewater location does in fact offer hemming and repairs for damaged clothing. The representative remarked that it was strange that the employee claimed the store does not do hemming or repairs, and stated that beyond submitting an online request for refund, there was nothing I could do if the store would not accept the bra.The employee intentionally lied about company policy and behaved in a discriminatory and unprofessional manner. lululemon is a LUXURY athleticwear company and I would hope that their employees would do the bare minimum and be respectful to the customer! The refusal to honor store policy and treat customers with respect has turned me off from returning, and my hope is that action is taken to correct this wrongdoing.
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March 2023 by THORR
Went in to exchange some joggers and was helped by an excellent employee. She took her time making sure i was 100% happy with everything depsite my pickiness. Incredible patience, kindness and people skills definetely deserves a promotion. She was dressed in all black with a forwards hat and red shoulder fannypack did not get her name but damn her fit was on point.
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February 2023 by Kelly Achuv
I brought in a sports bra with minor damage to the straps and inquired whether or not the store offered any repair services. Upon showing the brand ambassador the damage, she rudely cut me off and informed me that lululemon no longer offers repair services. She stated that unless the item was <30 days since purchase, it could not be taken in for repair or refund. She then remarked that the sports bra was clearly "too old" and would not apply, despite never being told when I purchased it. The employee was obviously uninterested in helping, and instead told me to call customer service and ask. What is the point of going to the store if I am going to be turned away to customer service?I immediately called customer service and was informed that the Bridgewater location does in fact offer hemming and repairs for damaged clothing. The representative remarked that it was strange that the employee claimed the store does not do hemming or repairs, and stated that beyond submitting an online request for refund, there was nothing I could do if the store would not accept the bra.The employee intentionally lied about company policy and behaved in a discriminatory and unprofessional manner. lululemon is a LUXURY athleticwear company and I would hope that their employees would do the bare minimum and be respectful to the customer! The refusal to honor store policy and treat customers with respect has turned me off from returning, and my hope is that action is taken to correct this wrongdoing.
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December 2022 by Rosemary B.
Why are people so incompetent anymore! Bought a gift card at the Voorhees store (the Promenade at Sagemore) and was told the receipt would be emailed. Never got it, so called multiple times and was told multiple times it was coming - never did. Gave the gift card for Christmas and the recipient told me there was no money on it. I was so embarrassed! This is not the first time this has happened. Now I am made to look bad because of your stupidity! Never shop there again.
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December 2022 by Samaira Chaurishi
It was def great. I bought my defined jacket 10\10. Great quality. It is expensive but worth it. The leggings have two layers and a life time warranty. Def recommended to go there again. I wish this mall was closer though.
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December 2022 by Austin Rhinehart
There is an employee that works at the Bridgewater location, her name is Rebecca. Every employee at a Lulu is happy and helpful but Rebecca went above and beyond what any retail employee ever needs to do. Especially the day after Christmas, thank you for all of your help Rebecca!
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October 2022 by Ada Vargas
Amazing experience every time. Zee is so helpful and very attentive. The entire staff are very friendly. Such a clean and organized store as well. Highly recommend this location
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October 2022 by Ron Herold
Wonderful store, finely made products.Could use some single pair of shortie sox, really don't need even two pair.?
