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November 2023 by Mit K.
They have very limited selection of diamonds. Meanwhile their website shows so many diamonds. When you go to their store they show you two or three diamonds that they are trying to offload. They will negotiate pricing but they should have better selection. I don't understand why a jeweler would show diamonds on their website that they don't have in stock. Their staff isn't too knowledgeable either. I think today's customers are highly educated on the products they are purchasing. But the sales staff uses outdated sales techniques to sell diamonds. It's definitely condescending. You can buy diamonds with full transparency from websites like Whiteflash. Whiteflash shows you everything about the diamonds including ideal-scope images which tell you everything you need to know about the cut of the diamond. Whiteflash doesn't sell or show anything on their website that they don't have in stock or can't procure quickly. Roman Jewelers doesn't have ideal-scope images or ASET or Arrows imagery. Cut matters the most when comparing similar diamonds. Human eye can't perceive a difference between similar diamonds. At the very least you need a loupe. Personally I wouldn't buy diamonds from this place. As for other jewelry, I prefer JR Dunn for their competitive pricing and it doesn't require any haggling. They also don't have a big selection of watches. They have Rolex but they won't sell you one unless you buy a lot of jewelry.
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October 2023 by Megan Niewender
I got engaged in early July and this is my fiancés experience at Roman Jewelers. “I walked in having no idea how to even begin with the process, even though I knew what I wanted. I was approached by Romina and can honestly say that was the best thing that could have happened throughout the process. She immediately made me feel comfortable, didn’t pressure me at all, asked me exactly what I wanted, and she informed me that she was going to get it done in the small time frame I gave her of one month. She was able to sit down with me one on one and build the exact ring that I envisioned. She made me feel extremely comfortable by talking to me as a friend and not a client. When I walked in, I had other appointments at other jewelers, but I immediately cancelled and knew I needed to get the ring from Roman Jewelers as soon as I met with Romina. If you’re on the market for an engagement ring, I highly recommend you work with her.”
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October 2023 by Hannah Schroeder
My husband and I got our wedding rings here, we absolutely love them! The service here was incredible they took time to get to know us and find out what we both liked - they didn’t make us feel any pressure at all to buy. A nice bonus is that we also were able to get my husbands ring re sized and they offer free cleanings of your rings!
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October 2023 by Jason Albanese
I have been shopping for jewelry at Roman Jewelers for at least a decade. The employees and staff here are amazing. From the moment you walk through the door, they treat you with respect. My saleswoman Jennifer was/is absolutely amazing. She is thoughtful and extremely helpful. She walks you through your purchase and helps you pick out the perfect item for whomever you are buying for. She is extremely knowledgeable and gives you all of her attention. I couldn't ask for a better experience. Thank you Roman Jewelers and Jennifer .
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October 2023 by Patrick Ayers
My girlfriend deserved the perfect ring, and I was completely lost when it came to finding the right one. Angela personally reached out to me through a mutual friend and helped design the most incredible diamond ring that completely took the breathe away from my now fiancé! She also knew I was under a time crunch, and she made every effort to ensure that the ring was delivered to my doorstep prior to flying out to the surprise proposal site. She takes customer service to an entirely different level, and I would recommend her services at Roman Jewelers to anyone looking to create their own special moment.
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October 2023 by Ellen Grillo
I have shopped at Roman Jewelers a few times and have always been happy with the service and quality. I was shopping for a sterling silver chain for my son. Gregg was able to order in some since they didn't have any in store. She made the process so easy and quick. The chains were beautiful and high quality. I am so happy with my purchase.
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September 2023 by David Chaffin
Roman Jewelers was a pure luck of the draw experience for me, but I am so glad that I ended up at their store. They made the shopping experience more accessible and enjoyable. Angela thoroughly explained the differences in different types of products and gave us a very warm and personable feel from minute one. They treated my girlfriend wonderfully for her birthday, and made a lasting impression on us both. Prices were good and the quality of the jewelry was excellent. Will definitely return and would certainly recommend to anyone looking to buy! Literally the best experience I've ever had in buying jewelry! Go see Angela. She's the best!
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September 2023 by Guy Allen
This was our second purchase from Roman and we were extremely satisfied with the entire experience. Our goal was to replace a setting in a ring we already owned with an orange sapphire. We didn’t realize they’re challenging to find and the shape we wanted somewhat uncommon. Lucy put her feelers out and found the perfect solution. The ring is absolutely gorgeous and exactly what we were hoping for. The icing on the cake was a fair and reasonable price. Hats off to Roman Jewelers!
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September 2023 by Lauren S.
My fiancé bought my engagement ring here and it is BEAUTIFUL! He worked with Fern to customize the perfect ring! I have even brought my ring in to have it cleaned and it glistens so beautifully. Nothing but glowing experiences here and we are excited to purchase our weddings bands here as well! :)
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August 2023 by Inderpreet Kochhar
I had the pleasant experience of working with Lucy and Angela from Roman Jewelers on my Rolex journey. They were very patient in understanding my requirements and were also upfront in setting expectations. Owners and management both were very approachable and kept in touch during the wait period. They kept a note of my upcoming milestone and ensured I had my desired watch before that. I really appreciate all the effort they make to ensure client satisfaction and help customers fulfilling their dreams. Looking forward to working with them again. Hands down the best Jeweler and Rolex Authorized dealer.
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August 2023 by Kyle
I went to Roman Jewelers for a Rolex consultation.Gregg and Ari were very professional, kind and had accurate knowledge. They explained it to me very smoothly with honest advice. They helped me carefully and took good care of me even after the visit. I'm going to sign a Rolex contract with the lucky pen I get from Gregg at Roman Jewelers. It was great experience, thank you :)
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August 2023 by Justin Lankler
Really amazing experience at Roman Jewelers. I have visited many different authorized Rolex dealers and can say with certainty that Ari and Angela are some of the best. They took the time to show me a few different pieces and chat about some of the new releases (which they had on display). I highly recommend Roman Jewelers to anyone who is in the market for a Rolex or any of types of Jewelry.
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August 2023 by Jeremy Djeu
I have been recently looking for a new Rolex, and decided to call Roman Jewelers, as they are a Rolex AD. Upon calling, I was able to speak to Gregg. Let me tell you, this was one of the most pleasant, warm, and intuitive discussions I've ever had with anyone who's a product expert. I asked many questions and generally listened to the information given, and was so impressed by how I was engaged, immediately followed up with a visit to their premise. Upon entering their doors, I was surprised at how luxurious the setting was. I asked for Ari, as Gregg told me if she's busy to ask for him, and Ari appeared in the Rolex area. What a sharp and diligent young man. Ari explained and showed the Rolex products on display. While the products are still constrained and I wasn't able to purchase one (yet), I was very happy to hear from him about the Rolex market and their distinguished history. Ari made me comfortable and at ease immediately. I certainly will be visiting this wonderful business in the future, and hope that my positive engagement will give you a window of what to expect from Roman Jewelers.
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August 2023 by Alexandra Puleo
Kenny and Gregg were both so helpful! Kenny helped my fiancé design my engagement ring, and was incredibly attentive during the process. Gregg helped me design an heirloom ring, using her expert knowledge. Both Gregg and Kenny are very kind and have a wealth of knowledge! I highly recommend making an appointment at Roman Jewelers with either one of them!
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August 2023 by Courtney Eldridge
Roman Jewelers were welcoming and friendly the moment we stepped in the door. We were immediately offered something to drink, and introduced to who would be helping us. We were helped by Greg, and she was very approachable, down to earth, and knew exactly what we were looking for. She even cleaned my engagement ring! It was my first time in a jewelry store with the intention of buying the most important piece of jewelry - our wedding bands. Without their knowledge and smiles we would have been unsure and uncomfortable with our purchases. Skip the walk through the mall to Zale’s, Romans got a parking lot and the best staff! Thank you Greg! We can’t wait to wear our wedding rings!
