-
December 2023 by Ei D.
Had a tire problem that triggered 'low pressure' sensor on dash and required re-filling by air pump. Talked to manager Evan and he identified the tire problem right away. It turns out there wasn't a nail or slow leak in the tire. Evan was very honest and showed me that tire problem was caused by very low temperatures. It didn't cost me anything.
-
November 2023 by Jim Gaffney
There is overnight parking. See security guard.
-
October 2023 by Yurnaldo R.
Great service by Evan #3. Very helpful they got me in and out quickly. They show you everything that is wrong with your tires and what they are going to do to fix it .
-
September 2023 by Eve Ariyah She Truckin
Very nice dock workers.. offered snacks food drinks to compensate for long wait time..
-
August 2023 by VISION
Although lengthy, depending on the size of your delivery, they have a decent in and out process for deliveries.Shipping and receiving check in is next to dock door #13.
-
June 2023 by Chris C.
my car has engine issues and I was charged over $1,000 only for them to return it back to me with the same issue. when I brought it back to them, they returned it back to me again with the same issue. I would not recommend to bring your car there with any issues of this kind.
-
May 2023 by Joseph Alan
Kyle was great. The customer treatment and honesty and quality of service is amazing.
-
April 2023 by Deepak S.
My brake pads on the rear passenger side were shot and were scraping the rotor making a weird loud scraping sound. I googled and called STS Tire and Auto - Dan was very responsive. I was in and out in an hour with new brake pads and rotors. Very pleasant and efficient staff. Recommend 100%
-
March 2023 by Sandra Yannetta
I am incredibly grateful for the wonderful service I was given when I came, without an appointment, and expressed my concern over my front tire. I was greeted with Kyle’s huge smile, reassuring words, and instant attention! I’ve been here only 10 minutes and I already feel so much better! Thank you, Charles and Brandon for taking such good care of my car…and to anyone needing tires (you better check the treads!) come to STS! This made my day! ☘️☘️
-
February 2023 by Luna C.
I was quoted $80 per a Kelly tire and when I went to pay for them to be delivered some ahat tried the bait and switch "that was a mistake" to buy two different tires for $105 each...wtah??? Stay away thru called me a liar for giving them a price Walmart had and the buttmunch said he couldn't find it. Go else where, these guys suck.
-
February 2023 by Dave D.
I set up an appointment for my son to get mew tires on Feb 14. Turns out last minute that he could not go so I called and rebooked for Friday. They said no problem at all and were very nice and understanding, He goes to his scheduled appointment on Friday and they tell him the tires are not there. He checks back a few times to see if they have come in and they tell him that the system still says they are en route. Finally they tell him to come in the next day. He goes in on Saturday and the person says with attitude that his appointment was yesterday. He calmly tells them the story about being told the tires were not there and the person says that they have been there since Tuesday. Mistakes happen but that person treated him with a tremendous amount of attitude while he was there like it was his fault. Very unprofessional and condescending. Will never go there again.
-
January 2023 by Katdog 6.
The service I received here from Tony was outstanding. He went above and beyond what any other repair shop would do. Hard to find that type of quality customer service these days. I highly recommend this location!
-
November 2022 by June L.
Had a flat in thanksgiving at work so walked home. Next morning tried a few places and was told they couldn't do it. STS was awesome and got me in. Took care of there tire and an oil change I really needed. What I really loved was how it was clear it was that Tony (who was working the front desk) understood his customers needs. He (and the rest of the staff) seemed to offer extra services that he felt the customer needed to be safe and really worked with customers to find the right tires/services to get them safely on the road. Overall, for someone who hates anything car related, this was a great experience.
-
November 2022 by Cindy S.
This has got to be one of the worst franchises ever. These so-called mechanics are so incompetent. Not only are they incompetent they're liars and they don't check over their work. Avoid this place at all cost!
-
October 2022 by MsJennaNY
Went to get an inspection and an oil change. They did the oil change and went to change the battery which was still working... they did the inspection after waiting for two hours, they said I have to come back to finish the inspection after 100 miles. WHY WOULDNT THEY CHANGE THE BATTERY AFTER? Fast forward to today, I made an appointment for 11am when I got there they said it would be a couple of hours. WHATS THE POINT OF MAKING AN APPOINTMENT????SHE HAD THE ORDASITY TO SAY THAT ITS NOT AN APPOINTMENT, ITS A RESERVATION! She said the wait would be a few HOURS!STAY AWAY FROM STS IN SHIRLEY, NY.
