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February 2024 by SUK MARI P.
Unfortunately very bad experience with the customer services. Extremely slow, they don't respect the checking lines and they let people cut the waiting line. Staff lack knowledge. Be ready to wait a least 90 minutes to be attended.
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January 2024 by Sergio Aquino
They never answer the phone, and then you go to the location in person and there are always long lines to be attended to, it seems that customer service is not their priority
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January 2024 by Fanny Castillo
Justyn he was very helpful!My son lost his debit card and he help us,Thank you!
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December 2023 by Amy Queen
Bad service experience in the branch
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November 2023 by Assets mgnt
customer service is really bad. the some of customer service representatives are incompetent.
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November 2023 by Marcos G
Lines are long all the time, not enough employees , hope this will improve some day!!!
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August 2023 by Alexis Davis
Michael F. is very helpful! Make sure you ask for him; he was very helpful to me and my husband!
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August 2023 by Malcolm M.
TD Bank is an absolute joke. opened a new account and deposited my payroll check. teller advised it would take 2 days to clear - they then placed a six day hold on my check for verification. They advised it was because the account was new. my friend opened his account the same day and his check from the same employer cleared the next day.
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August 2023 by Erin B
Chrissy is incredibly rude. The bank doesnt count the money they give you if they make rolls for you… So they just over or short you. How is this professional in a banking business?If i give you $5 i should receive my $5 back.If you cant count how many dimes makes $5 why is this a bank?Then i was making sure with the other worker and Chrissy is talking over him while I am trying to understand why a BANK would over or short you on money…Just because they dont “verify” it.Theres no reason chrissy should be yelling at me and talking over the other associate that im asking for reassurance.
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July 2023 by Diego Deledon
Went to this branch to cash a check, the cashier take a look and make me sign the check, she take my id, and them she said can’t not cashed because need to contact the person who write the check, they have my all inf i used to be a customer, waste time!Now i went to the one is in Raritan, same check, same Id, i got cashed with out problems, with out hard times!!!, that ladie behind the desk is a real joke!.
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April 2023 by Tyler Tompkins
Incredibly unhelpful and lazy employees at this location. I needed my statements printed for the year for tax purposes and they told me there is a policy against it and I must order them - the whitehouse branch has printed my statements for me the past 3 years - I just called whitehouse branch and they were very helpful and will have them ready to be picked up this afternoon. The whitehouse branch seemed very suprised that they gave me such a hard time about this. Common now guys do better !!!!
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February 2023 by Lea Hafner
Walked into the bank today desperate for help and was greeted by Nancy M. Sweet, she was absolutely amazing she helped me with all my needs. Nancy was very patient, kind, and eager to help me. She eased my mind and made me instantly feel comfortable. Thank you Nancy you are an angel and deserve the praise. If you have TD bank (Bridgewater NJ.) and are looking for someone kind, patient, and understanding that is your girl!
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January 2023 by 扫天sky
Quick and easy to do my request, I just had to replace a credit card I forgot, nice and secure.
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October 2022 by Linda price
Experience was very good however the drive thru window is disgusting. Dirty, full of Cobb webs. How about taking some pride.
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June 2022 by Ursula Gibson
This morning I pulled up to the drive up window. There were no other customers in line. I was not greeted by a smile or a good morning until I said good morning. I deposit money into my Moms account and I simply asked the teller to verify the address to ensure it was going to the correct account. He told me I wasn’t on the account and this was not possible. I told him I’ve done this at other TD banks and he was adamant about not doing this. I told him the number of the address and I only needed him to confirm and he still would not. I told him I would never come to this back again. Unfriendly, not helpful and incompetent this teller was.