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“The watch department is fantastic!
Always smiling and eager to help without pushing you to the expensive stuff first. Sizing was always easy even if I needed several adjustments, they ask you about your day and life and truly try to connect with you.
That level of customer service is very refreshing these days. I've made Macy's my main stop for wedding attire as well, and will continue to shop here first.”
“Love to shop here anytime, great variety and colorful collection make me go again and again. I found the beach wear/summer wear at flexible/reasonable prices after checking in multiple other stores. Even the accessories here are beautiful. Left a star because of two things. One, after two washes the cloth is becoming like dried leafy vegetables and dull and two, they are selling kinder joy at billing counter which they are charging $5, actual price is not even $2 at grocery stores. Kids obviously do tantrums for chocolates at billing counters and they are making it cash.”
“I don’t usually take the time to write reviews, but this experience absolutely deserved it.
My wife and I recently visited this store, and we were genuinely blown away by the level of service we received. The associate who helped us, her name is Leanna, was incredibly attentive, knowledgeable, and professional from start to finish. She took the time to make sure everything fit correctly, explained sizing in a way that actually made sense, and made what can sometimes feel like an uncomfortable process feel easy and even enjoyable.
What stood out most was how much she clearly cares about doing her job well. She wasn’t pushy, she wasn’t rushing—she was focused on getting it right. That kind of attention to detail and customer care is rare, and it made a lasting impression on both of us.
It’s employees like her who build trust with customers and keep people coming back. I truly hope her management team recognizes the value she brings, because she represents the brand at the highest level.
An outstanding experience all around. Thank you again Leanna!”
“The pluses: age appropriate, stylish clothing for kids which seems to be difficult to find. Staff here is generally quite helpful and pleasant too, which also a rarity at other stores in this mall.”
“I had an amazing time last Friday at this location Liz was incredible and so patient with my daughters. She helped us fine the best Prom dress my daughter was in tears. Thank you so much”
“Came in looking for 3 specific items I had found online to wear for an important event on short notice, thinking I’d be lucky to leave with even one of them. Maria was so incredibly helpful and found everything I was looking for. She had to go look in the back but she came out with the skirt in my size! She was very thoughtful and wrapped up the belt so it wouldn’t catch on my new sweater. Thank you again Maria ❤️”
“My mom and I visited today. It was fantastic. The clothes and household items are great quality and at good prices. The owner was very kind as well. We both got many nice things. Will return again soon.”
“I came in tonight to swap out shoes that were a size too small. Let me first say that I was greeted instantly by 3 employees. Everyone was friendly and very helpful. I was in and out within 5 minutes which was great since it’s chaos during the holiday season.”
“I loved Express because it was my go to for 00 Short and XXS petite, but even now that they no longer sell my size, Greg and Wendy at the Bridgewater location always go above and beyond to make every store experience as seamless as possible, even going as far as helping with matters that are beyond their retail scope. I never leave the store upset, even when I can’t find exactly what I need. That is the epitome of excellent customer service and can only hope every location offers the same level of satisfaction. Your diligent work NEVER goes unnoticed!”
“Rachel is the best. Was in there with a friend looking for a post mastectomy/mid reconstruction compression style bra. She lead us to what we needed, helped her in the fitting room and took great care of her. Everything in that store is so soft!”
“I always have a great experience shopping at Ann Taylor Loft, thanks in large part to Jamie. She is consistently helpful, warm, and has a great eye for style. I really appreciate how she gently encourages me to try pieces that are sometimes outside of my comfort zone—but every time, they end up elevating my look and helping me feel more current and confident.
The store itself is always neat, well-organized, and easy to shop. It’s a pleasure to browse and even more enjoyable with Jamie’s guidance. Highly recommend!”
“I needed an outfit for my mom’s funeral. I meandered around Macys for over an hour not being able to find anything that I thought was appropriate. Walked into WHBM in Bridgewater, NJ and explained my situation. They asked me what size I was and the sales associate picked out a whole bunch of clothes for me. I got lucky w the first outfit. She even helped me with accessories. I was super pleased and would go back there again!!!”
“I wanted to take a minute to share the amazing experience I had on 10/31/2025 at the free people store located in BRIDGEWATER Commons. Employee dressed as I was super sweet and kind. She was so knowledgeable on what I was looking for and help me find all the perfect stuff. I definitely will be shopping back there again thank you to her!”
“Very friendly service help us getting want we need in avery short time even though they were very busy The customer service on the floor help us by selecting different colors and sizes . Really appreciated.”
“Beautifully displayed and very clean and organized clothing. Prices great. Very friendly and polite employees. Chico's is a great specialty store for women.”
“Definitely recommend coming here!! Great service and they have great options for loafers. They had messed up on the pricing of the shoe and they helped out immensely on getting it the right price.”
“Went today to exchange some gifts from Christmas for the correct size and unfortunately could not find my size in stock. Sofia was great and helped us exchange all of my items, order the correct ones online and had them delivered straight to our home with free shipping. She was patient, friendly and knowledge. Thank you Sofia, day after Christmas shopping has never been this easy.”
“My daughter and I recently visited Arie, and our experience was five stars! We were assisted by Amy, who happened to be the manager. My daughter found a pair of pants she liked, but they were too long. Amy informed us that the same pants were available in a shorter option that could be shipped to our home, as my daughter was eager to have the longer ones.
Additionally, Amy signed her up for the rewards program, which saved her an extra 15% since she was paying out of pocket. Every dollar counts, right? The other employees also seemed happy and welcoming, indicating a positive morale within the store, which in turn translates into excellent customer service. The establishment was spotless as well.
I definitely recommend Arie. Great job, Amy!”
“The store itself was amazing, as always! The staff were incredibly friendly, welcoming, and super helpful. Everything was well organized, making it very easy to find exactly what I was looking for—and then some.
The only reason I deducted a star has nothing to do with Victoria’s Secret itself, but rather the store’s location. Finding it can be a bit of a hassle, especially for first-time visitors. You have to take an elevator up to the third floor (the top level) and then walk up two short flights of stairs. It’s tucked away in a corner, somewhat secluded from the rest of the mall. For a mall of this size and a store this popular, the location isn’t ideal.
That said, I still love Victoria’s Secret as always! ?”
“Athleta in the BW commons is a great store. The staff is always helpful and the quality of the goods is great! Special shout out to Lisa P, the manager. She always goes out of her way to help!”
“This store has been updated and now gives off the modern clothing store vibe. It feels much more different and updated with the latest trends for clothing and shopping experience. There isn't too much variety as the store scale is small, but still high quality clothing found here.”
“Love the clothes- they wash up well. The subscription helps you save on outfits that energize your mind and help you get out and get it done! I’m excited for every exercise day with a variety of outfits to get me started.”
“Was in here a week ago and was considering if this was the store that would be the best for me for what I may be looking for before navigating to the other similar store. Glad I came back as well as employer Jay assisting on his amicableness as well as reassuring me to take my time and always being available to me instead of pushing me nor making me uncomfortable while shopping!Loved my experience in there along with having Jay as my help. Adorable, expedite and even already assumed correctly my foot size! Transaction was splendid as well!The shoes and merchandise are bomb as well as affordable retail! Hope their website is similar as well I believe!The store and Jay makes me want to come back more now! Can't way to come back again!”
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“They truly have the best staff ever there. I have no idea what their name is but every time I go we have conversations about fandoms and merchandise. The staff always gives me an extra reason to go other than the band t-shirts!”