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December 2025 by Danielle Donnelly
Brielle Service Center will get you up and running quickly. Very friendly and professional.
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December 2025 by Frank
I’ve thoroughly enjoyed and appreciated the services provided by Brielle Service for many years. Now, with the addition of the most technically effective systems of analysis, service and communication fully implemented, I am reassured that my vehicle is in the best of hands.
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December 2025 by Marc Toscano
Great experience as always. The team there handles all sorts of issues and they are more affordable than the dealerships.
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November 2025 by Layla
Always attentive responsive and responsible. Happy to recommend them!!!
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November 2025 by SC Borgatti
Awesome service, quick, reliable, and fairly priced!
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November 2025 by donna martin
I have to say the ABSOLUTE BEST shop I have been too in many years so glad my friend recommended Brielle Service
What an incredible staff & always friendly
They go above & beyond for their customers
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August 2024 by Arielle Barone
Hands down the best costumer service. Honest, kind, wallet friendly, and always willing to help! 10/10 would recommend
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August 2024 by Gary Federico
Honesty, delivery, and on time
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August 2024 by Chris S.
They really helped me out by getting me in at the last minute, and are always courteous and professional!
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July 2024 by Thomas Borgia
To summarize, this is not the business you want to trust with something as valuable as your vehicle. Many of the good reviews are for routine services like inspections, oil changes, tires and brakes, but they also take on jobs beyond their skill level, which can result in serious damage to your well-maintained car. Moreover, they refuse to provide paperwork for warranty issues, which makes it difficult to hold them accountable through a credit card dispute or small claims court, especially when they have no shame in outright lying. If you still choose to use their services or need them to check for a warranty issue, insist on getting paperwork for every visit and document everything in emails addressed to them. This way, if they fail to address your concern properly, you'll have documentation to support your case. My failing to do so cost me $2000 and being on the hook to have the car properly repaired.
The longer version… I had been a customer for over two years, wanting to support a local mechanic and generally happy with their routine services. However, when I needed the torque converter replaced, the repair took longer than estimated. After picking up my car, I immediately noticed a grinding/rattling noise which had not been there before the service. I returned the next day and they claimed there was a break-in period for the new part. Despite several attempts of bringing the car back to diagnose the issue, nothing was ever resolved. My experience is very similar to another reviewer that also gave them 1-star.
I eventually opened a dispute with my credit card company, but lost because the shop never provided any paperwork for the warranty checks. In the dispute, it was their word against mine. They provided the initial invoice and another invoice for an unrelated "courtesy" service they performed later to appease me. They falsely claimed that I had not brought the car in for a month and a half and that I had been driving it without issues during that time.
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July 2024 by Janet Lambertson
great experience! repaired on time with a fair price!
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July 2024 by Michele Wisely
I am newer to the area ! I needed a state inspection. Super friendly. Super quick. Super efficient ! Price was excellent ! I will now have a new service center for all my needs. I feel confident they will not rip anyone off ??
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July 2024 by Gayeann Larson
Phil was able to diagnose the problem with my BMW X3 quickly. He also was able to do an oil change that was not scheduled! I was able to pick up my car within a few hours of dropping it off.
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June 2024 by Jennifer Colby
Can’t thank them enough for helping me with an unexpected bolt in my tire while I was an hour from home. They fixed it immediately upon arrival and didn’t try ripping me off, the fee was reasonable for STAT service.
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May 2024 by Eileen Howland
Employees are very welcoming, friendly and professional. They are very knowledgeable and work to do repairs quickly and correctly.
