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February 2024 by Edward Wheeler
Food is great Donuts are very small not a normal size
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February 2024 by Tay kfortysix
nice people but everytime you come something is always messed up or
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January 2024 by Edward Peters
To packed in morning s ,no space for parking etc....
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January 2024 by Mariela Esmurria
My problem seems to be with the language because every time I go there is a problem with the orders and the coffee should be hot, it is lukewarm.
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December 2023 by SJ B
This is the best DD in this area!! Order is always right, fresh & good. Staff is very friendly (the week day morning staff I always experience at least) so grateful to have a Dunkin I don't have to worry if my order will be right. Thank you guys!!
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November 2023 by Abeola Blair
I came thru the drive thru ordered 12 donuts and a hot chocolate, however my hot chocolate tastes like coffee or hot water. Call the cafe to let her know my hot chocolate tastes off , because I was black I told that I'm lying and she doesn't believe me and to contactcustomer care, I was really disappointed on the way that lady provided the worst customer service ever. 11/07 around 5:10pm .. worst customer experience .
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November 2023 by Jean Young
BROOKLAWN NJ DD is my favorite DD. Especially after going to other DDs, this one s the best. I had one tiny issue & they corrected it immediately. They are all super friendly to me, most of the staff are beginning to recognize me! I don't even use the app. I will NOT go to Oaklyn, they steal my money all the time whereas there was a mix up once at Brooklawn and they gave me a free coffee. I guess cause they know I'm there so much. Very kind people. They KNOW how to run a business. They're even better than the one in Ocean City! I'll be back, no doubt.Parking: Plenty.Kid-friendliness: Fine to bring kids.
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October 2023 by Stacey Kane
Very rude. And was pushing me to order before I was ready. Then gasping in their language. Felt very uncomfortable there.
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September 2023 by Michelle Mukhtarov
Came here to redeem my points to get an espresso. I went to the drive through . Made my order. The woman scanned my phone multiple times and kept asking me to pay. She did not understand what I was saying. She did not understand how to redeem points. I asked for my phone back and handed her back the espresso shot. I left to head to another Dunkin. There was only one man and woman there and no one seemed to understand English well enough to redeem my reward. When I checked my phone 300 points had been redeemed. I started with 386. I really can’t believe this.
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July 2023 by Rachel Gonzalez
Staff is ok not mean not to friendly. Long lines but quick. Good food and frozen coffee
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July 2023 by Erica Lynn
The place is nice, and the employees are nice. Wish we didn't have communication errors, which makes it rather hard for them to get orders correct. But otherwise, it's excellent.
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April 2023 by JENNY SCOUT
I absolutely love the service at this location! I specifically go out of my way to visit this location. They are always super busy but are so proficient that you never wait long. The staff there are always polite and friendly! I give them 5 stars every time. I highly recommend this location over any other and they are way more friendlier and faster than Starbucks. Thank you to the amazing team at brooklawn shopping center! You ladies and fellas are the best!
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March 2023 by Muhammad Hassan
You have to change your staff………their service is really bad and unprofessional they really rude people
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February 2023 by xoxo xoxo
Lacks consistency, rude workers, coffee is terrible. Wish they would get their act together so I wouldn’t have to drive out my way to another Dunkin’ location
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December 2022 by edward Fletcher
Got my order wrong I asked for a iced decaf coffee I received a hot decaf coffee service corrected the order and said I could keep the hot coffee if I wanted
