AutoBay

Most Recent Comments

• September 2025 by Will P .
  Everyone was extremely friendly and personable. My wife and I were taken on a tour of the facility by the owner, and we were treated very kindly, and despite our age, we weren't treated as if we couldn't afford the car that we were inquiring about. Unfortunately, the first vehicle that we came there to check out, was pending sale, but the other vehicle we were interested in, we took. Would absolutely recommend these guys to a friend. Amazing customer service. 👌
• September 2025 by Sally McK
  With a parking lot full of exotic eye candy, AutoBay is fair and honest. I would do business with them again
• September 2025 by Celeste Acosta
  This was a nerve wracking process for me doing everything online but Scotti was very helpful and always willing to provide extra info, send pics & vídeos & reassured me every step of the way. My car arrived in great condition as described other than dirty from travel since it shipped from NJ to TN so it is understandable. Great company and great people to work with.
• August 2025 by Kevin Carr
  Everything was perfect! The entire staff was friendly and helpful. They were upfront, honest and fair about the car and the numbers. The entire process was quick and easy and I’m loving my new ride!!!
• July 2025 by Gumersondo Jorge
  Had a blast driving in my new zo6 with Scotti in sales Great staff
• July 2025 by Frank DeLuna
  Maurice and his team are experts at what they do. The attention to detail, the level of honesty and concern and a genuine care for the customer solidify their reputation and brand. Don't think twice with these guys. It's the right decision.
• July 2025 by Chris Karmazin
  When working with AutoBay, the sales experience was smooth and, for the most part, painless. As an out-of-state buyer, I was initially concerned about how the process would unfold, but Scotti was easy to work with, and AutoBay’s streamlined procedures were clear, user-friendly, and efficient. Additionally, AutoBay offered an affordable vehicle shipping option that delivered the car directly to my doorstep, which was a welcome convenience.
  
  Given that this was my first car purchase and I had heard numerous horror stories about dealerships creating stressful and high-pressure situations, I was pleasantly surprised by how seamless and straightforward the sales portion was. Aside from a few chips in the paint that I noticed on the roof, the vehicle matched the advertised description, and I feel I received a fair deal.
  
  HOWEVER, all of my compliments end with the post-sale experience.
  
  AutoBay requires buyers to process vehicle licensing through a third-party vendor, and unfortunately, this part of the process has been excruciatingly slow. Four months in, I am still without permanent plates and have had to repeatedly request temporary ones as the old ones expire month after month. This has created an ongoing and unnecessary inconvenience.
  
  To compound matters, Vanessa, who handles licensing, is consistently unreachable unless contacted via direct phone call, and even then only after multiple attempts. I’ve sent numerous emails, placed several calls, and left multiple voicemails, but I have yet to receive any update on when my licensing will be finalized. This ongoing lack of responsiveness is deeply frustrating and has significantly tarnished what began as a promising buying experience.
• July 2025 by Kenny Daniels
  Excellent group of people! Special shoutout to Scottie, made the process of buying my dream car easy and he definitely goes over and above. Could not be happier with my experience. Will be buying from them again in the future!
• June 2025 by Doug Cunningham
  Was my first time buying a car virtually and was very apprehensive about the process. Simon and the team were amazing with a very thorough and efficient process. I could not be happier with the purchase and the support AutoBay provided. Would not hesitate to buy another car from them again.
• June 2025 by Consumer Review
  As an online retailer, Autobay could be more transparent about fees and improve its communication and responsiveness to online inquiries. For future researchers, sharing the Doc Processing Fee of 799 and Dealer Prep Fee of 799 would make it more transparent. Also specify that outside financing is not allowed; must use in-house lenders and rates. The additional 1600 on top of sales price, and other fees and optional add-ons turned me away. Suppose most high-end buyers don't mind the extras; nevertheless, publish the fees vs marketing no hidden fees.
• May 2025 by Daniel Soler
  Had terrible experiences at several other dealerships (one I left a review on) and expected more of the same here. I was sorely mistaken.
  Simon greeted me as soon as I walked into the door. He answered all of my questions, let me test drive the vehicle and didn’t push or pressure me whatsoever. Simon worked hard to get me out of there with a solid deal. The entire staff was friendly and helpful. I can’t say nicer things about this dealership and their staff. Amazing cars at amazing prices. 10/10 experience. Also, I’ve had the vehicle almost 3 months and have had absolute zero issues.
• May 2025 by Greg Henig
  Scottie was helpful and most professional
• May 2025 by Natasha Randolph
  I had a fantastic experience with Autobay! I purchased a vehicle remotely from Virginia, and the entire process was smooth, professional, and stress-free from start to finish. The team was responsive, honest, and made sure all my questions were answered. The car was exactly as described, and delivery to Virginia was prompt and hassle-free. I couldn’t be happier with my purchase and the level of service I received. Highly recommend Autobay if you’re looking for a trustworthy dealership—no matter where you’re located!
• May 2025 by Mike Camuso
  Simon and Scotti were super helpful. Easy process.
• May 2025 by Jason Szczurowski
  Purchasing a vehicle from Autobay was an incredible experience! Scotti was very personable and never once pushy. He even found a red bow to put on the car as it was a gift for my wife! Financing was a breeze. These guys really just love cars and love what they do. I will absolutely be visiting them next time I’m in the market for a vehicle!