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May 2024 by Leany Gomez
I love coming to bird paradise I don’t mind driving an hour to get the food and toys for my eclectus. Everyone there is always very helpful but it’s alway a pleasure to see Phillis there. She’s such a lovely lady who has always Helped me whenever I needed any type of advice I’m reference to my bird.I’ve been coming here for the past 6 years.So if you’re in planning of getting a bird this is the place . They will school you on what it is to own a bird and they will make sure the bird is going to a good home .
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May 2024 by ADV 940
Best place to buy a pet bird, staff is very knowledgeable and friendly
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May 2024 by Elina Lorenz
Always great service and knowledgeable people work there that live Birds, they will always answer your questions and will be happy to spend time explaining things, what food to feed and why and how birds behave. I got two healthy birdies from them. A Green Chick Conure and a Caique :)❤️
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May 2024 by Stephen Barany
Great people
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May 2024 by cameron ross
This place is awesome they let you hold the birds and and there are some birds that are out in the open and they are very very helpful
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May 2024 by alexis ross
Amazing service!!
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May 2024 by Heather Luongo
The staff is friendly. We had a conversation about the birds sitting on their perches in front of the register. They have a great selection of bird toys too!
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May 2024 by Thomas D'Ambrisi
Recently found Bird Paradise while searching for a macaw and what an experience it was! All of the staff where so kind and thorough in helping to find the rite pet! They took time to explain their experience and knowledge on caring for a Macaw. You can truly feel the passion and love they have for all of the birds in house. Highly recommend! Thank you guys for helping us find the perfect new friend!
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May 2024 by Natasha Machado
Went in to start trying to connect with a “new bird” after my conure of 25 years passed away. I owned around 5 conures in my life. And been around parrots since I was little. So just for reference, I know a quite a bit about breeds and prices but I still ask the store and “experts” any questions I may have.I arrived to the store on a Wednesday before 4pm, so it was still slow. I felt a bit of a connection with a golden conure who just got done being hand fed. I was scratching him for a bit before testing out his hand training/familiarity and picking him up and he got quite comfortable. Closing his eyes and making little hiccups while my father and I scratch him behind his ears. (Reminded us of my conure of 25 years). This lasted a minute or two before the golden conure wanted to climb my shoulder, before I could gently remove him since he was picking at my necklace, an older lady with short white hair came over and took him from me and pointed to a sign “no birds on shoulders”.I apologized and started I didn’t see the sign since it was behind me. She didn’t acknowledge my explanation and just walked away… I didn’t think much of it till I asked her a moment later (while trying to give my attention back to the golden conure), I asked her how much do they charge for golden conures… (I knew they go for aprx 6k), anyway she responded firming and dragging out 7 thousand. Felt like the tone to her response was a suggestive judgement.Anyway, I felt like she didn’t care if I could afford it, she didn’t care what I was in for, and she didn’t like my presence for some reason. Maybe it was because I missed reading the sign, who knows…. We were greeted when we came in either.But there was another woman maybe in her 30-40s who did ask if we were alright between what had happen. Not sure who she wasn’t and wish I worked with her instead. At least someone seemed to have more situational awareness for their potential customers.Anyway, we bought a couple of bird toys for my other little ones and left.
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May 2024 by Amanda
BE AWARE! They sold me a sick bird that died within 3 months, had zero compassion, and took zero responsibility. I really wish I would have read all the other reviews about them selling sick birds.I purchased a baby High Red Sun Conure, and she died in under 3 months of having her. A necropsy revealed a congenital deformation of ventriculus that was not compatible with life.Note: before she died, I went to the store sobbing, and was met with zero compassion. I was concerned that if it was some sort of virus, that the rest of the batch could be sick. They said their birds were tested, tried to blame my other birds (who are all totally healthy), and sent me on my way.Stay far far away from this business and this staff! Definitely consider going to the other bird store in the area. I have had nothing, but positive experiences with them.Her name was Scuttle, and even though we had her for a short time we miss her to pieces.
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May 2024 by Iliana Resto
Went there to purchase a pineapple conure, when I ask the lady at the desk how much the bird was she gave me a price but it was sold along with the cage I told her I didn't mean the kids I have one at home and she said first I must show her pictures of my cage ? what? Thas rude don't force your cage on me . And besides the cage I had at home for the little bird was a mansion compared to the cage she was trying to sell me! From now on the only thing I'll be buying from them is the food because it's actually good an my BIRDS love it?
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May 2024 by nancy Lee
I miss this store so much!! I still order on line but not the same !
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May 2024 by Joannie Rosario
Best variety of bird food toys and groomers. Best customer service everyone is so knowledgeable and helpful .Absolutely love this place .
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May 2024 by Tracy Bender
Amazing! Getting a bird from there is like becoming part of the family. They are there to answer questions and get you what you need to keep your baby happy
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May 2024 by Rob Stiebritz
Friendly, helpful staff!
