-
April 2024 by Liv R.
Horrible company. Checked out on a third party website my total was $452 dollars with the insurance on the vehicle. I paid them $807 when I picked up my truck because there is an additional three hundred dollar hold. And when I dropped it off at this location, the idiots working there said "we need an additional three hundred dollars for blah blah blah" absolute INSANITY has to call and Karen because of how incompetent the company is tryna charge me $1100 for a fucking FORD that was supposed to cost $450. My jaw was on the goddamn floor. Cannot recommend any less would give zero stars if I could do not ever rent with enterprise.
-
February 2024 by Chell Day
From the moment I entered the building I was greeted with a warm welcome and taken care of.
-
February 2024 by catherine tolbert
Mr kevin the boss was Awesome. He answered my questions and concerns with patience. I will definitly return there.
-
February 2024 by Kenneth Jones
Agents was courteous and professional. Follow up call was made to me after the drop off.
-
February 2024 by Suleiman Simmons
You will get better customer service at the Lumberton, NJ location. The gentleman with double twist locs thinks business matters are a joke, laughing matter. He possesses zero professionalism. The young lady who answers the phone was not trained properly which caused further issue/ delay. This is a continual problem at this location.
-
January 2024 by Daisy Allen
Liz was absolutely wonderful, I truly enjoyed all the staff members hospitality and customer service.
-
January 2024 by Nancy Freedman
Christopher has been amazing, and so has everyone at the Burlington location. I need a rental car, and they gave me what they had because they were low on cars that day, but Christopher told me to call in a couple of days and if he had another car he swap out the cars, which he did. If I ever need another rental car, I'm going to Burlington every time.
-
January 2024 by Trina Hines
I had a good experience here I had to go in and exchange a vehicle. John helped me out he was absolutely fabulous with his customer service and knowledge of the vehicles in my exchange. I would definitely go to this location again and ask for John.
-
January 2024 by Lex McNichol
Such a fast easy process. Liz made the process of renting so painless and easy. I was so worried about having to rent a car because mine was in service, but she walked me through the steps and made me feel at ease with the situation. Not to mention I got the coolest car for the time being!! Huge thank you to Liz from enterprise!!!
-
January 2024 by J. Frost
Liz was amazing. Her customer service skills are top tier and Enterprise is lucky to have such a great employee. She welcomed me from the time I entered the establishment. Her ability to assist multiple customers while focusing on individual needs are unmatched. Great energy and I can go on and on. I hardly ever leave reviews but I have a soft spot for hardworkers. When I need a rental again I would definitely be back there where I feel welcomed. Thanks Liz and keep up the great work! (Burlington location on Rt 130)Jackie C.
-
January 2024 by Ron Watson
Wouldn't rent me a car because my father had damage to a rental car that was unpaid in the past. These people are scum
-
January 2024 by Michael Repuyan
I've had the pleasure of being a longstanding customer of Kevin and his team at the Burlington, NJ branch, and I can confidently say that their commitment to achieving customer excellence and satisfaction is truly commendable. Over the course of many years, I have consistently experienced exceptional service and professionalism from the entire team.Kevin and his staff go above and beyond to ensure that each customer's needs are not only met but exceeded. Their attention to detail and dedication to providing a seamless car rental experience have made me a loyal customer, and I have no hesitation in continuing to bring my business to them for all my car rental needs.What sets Kevin and his team apart is their genuine concern for customer satisfaction. They take the time to understand individual requirements and tailor their services accordingly. The quality of vehicles, coupled with their efficient and friendly service, has consistently made my car rental experiences hassle-free and enjoyable.In an industry where customer service can make all the difference, Kevin and his team in Burlington, NJ, have truly mastered the art of customer excellence. I appreciate their unwavering commitment and look forward to many more years of receiving top-notch service from this outstanding car rental establishment.
-
December 2023 by J. M. H
John, Lizette and the team here made my rental experience easy and hassle-free. They cared about my needs and went above and beyond with customer service. I had a nice selection of vehicles to choose from. I'm glad I chose this location. The staff made a real difference.
-
December 2023 by Hector and Maxi
I am very satisfied with the service at this location.The general manager Mr.Kevin did an amazing job getting me the car I needed. I definitely recommend this rental car. JLO
-
December 2023 by Joe Malagrino
Very helpful and professional. They attended to all my needs when my car was in the shop. Kevin Huebner and John Hill made everything extremely easy and fast. Thanks ? Again.
