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July 2024 by David Nguyen
I normally do not post reviews but DO NOT go to this Firestone location, I’ve been to others in the past and they were fine but this location in Burlington,NJ is a bad apple of the bunch.
Came back for a rebalance check as it was still bumpy from the last time they did it. Didn’t authorize a test drive only wanted them to rebalance it, they automatically charged it under an inspection even though I paid for a rebalance a month ago. Also came to do an alignment of my tires because my steering was still going to the left side since a month ago this same location did it. They didn’t do it ended up waiting two hours and getting charged for a test drive I didn’t authorize and didn’t do the alignment I requested. Definitely request a print out of the alignment to check if they actually did their work!
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July 2024 by Melissa Rozecki
Friendly service
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July 2024 by Erick Evangelista
Staff and mechanics are wonderful and courteous! Great service overall!
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July 2024 by Ayush Mohan
Alignment was not complete but still charged for the full. I will go to another place to get it corrected. Be sure to ask for the report print out. Polite people though not experts.
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June 2024 by Gabriel Kane
I showed up at like 6:50pm to drop off my truck for tire replacement. I didn't have an appointment and was just gonna leave my truck there till Sunday so i wouldnt mess up their real appoinments. To my surprise my truck was done the next morning. I am very grateful and will return for more work. Even though it was late the gentleman let me in and allowed me to drop it off my truck. Thanks again. ?
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May 2024 by GT M
Give Ian a raise. Kids helped me every time and got the job done over the last 1-3 years that I can remember at least. gj! Get him a raise!
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April 2024 by Hector Medina
I was scheduled for the same day and was out of there in less than a half hour.
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April 2024 by Baptista Little
Their customer service is exceptional and they always take care of me in a timely manner. Love this place!
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March 2024 by Rubee
The employees got me in and out quickly and started working on my car with in 20 mins due to them having to order the special light from auto zone I believe but im highly satisfied with their quickness and fair price I went to 3 other shops prior and they tried to charge an outrageous price for a light replacement I’m guessing because I’m a female so they assumed I would fall for anything they tell me LOL .. I highly recommend Firestone they’re very reasonable and get your car in and out .
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March 2024 by Kenly Lubin
Love game my car fixed over there
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February 2024 by Jason Carson
Good spot
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February 2024 by Noella Folkes
The Firestone Rep greeted me in a friendly manner. I felt like a valued customer. I felt respected as well.
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February 2024 by Mark Fletcher
Problem was diagnosed and repaired properly in the time estimated. No surprises.
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February 2024 by Irvin Grant
Very professional and courteous, kept me informed of the status of my service.
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February 2024 by Jaye Blocker
I'm happy with the work done on my vehicleCustomer Service is lackingOver-priced service
