H&R Block offers expert tax preparation services with a focus on maximizing refunds and ensuring client satisfaction. Customers have consistently praised the knowledge and helpfulness of the tax professionals, particularly highlighting the exceptional service provided by staff members. Clients appreciate the convenience of both in-office appointments and the Digital Drop-Off service, which allows for document submission from home. One reviewer mentioned a tax professional who provided quick and effective answers to complex tax questions, making the process smooth and straightforward. Another client emphasized the professionalism and personal touch of a tax consultant who took the time to explain details clearly and made the experience enjoyable. Additionally, there are accounts of positive experiences following frustrations at other locations, with one client expressing gratitude for the understanding and support offered by a particular tax professional who went above and beyond to resolve issues. The commitment to client well-being is evident through safety measures implemented in the offices, like deep cleaning and social distancing. Overall, H&R Block is recognized for its dedication to providing quality tax services while prioritizing client needs and comfort.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee