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February 2024 by Mel Arroyo
They charge too much $$$.
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February 2024 by Martin Sanoja
Good. But probably better, if they ask me about if I want to keep my car with they... I dont feel so much good in that place.
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February 2024 by Adnan Younus
They are thievesSTAY AWAY
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January 2024 by M Pergola
Great service. Was quoted a 30min wait and $150 charge for a 4mile tow. A bit high, but I needed help. The truck actually got there in less than 15mins, and thankfully, because we were literally stalled in the middle of the road. The driver, Nick, first offered for us to sit in the truck out of the cold. He had us hooked up and on the way in no time. I appreciate the promptness, efficiency, and concern for our safety as well. I recommend.
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January 2024 by Michael Lawson
They literally rob people.
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December 2023 by bj
Police legally had to inventory the car when it got towed to this location. Several of the items from that list are missing completely from the car, along with several other items not included on the list. All in all, well over $1,000 worth of items, with zero signs of forced entry to the vehicle. When confronted, I was told their “cameras are down right now” and was told I would receive a call by the end of day. It is now two days later and the business has not called me back. This company stole my belongings, and is just completely ignoring me hoping that I will go away. Apparently I will need to file a police report for them to be warranted for video evidence of their morally corrupt and illegal business practices. This is absolutely ridiculous; do not use this business.
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December 2023 by Ashley Ruszin
Would give 0 if possible. Stole all of the stuff out of a car my boyfriend and I had sitting on the lot. When we confronted them, they claimed their cameras won't give them the footage of the lot immediately. The car was impounded with a receipt of items in it when it was taken, and now those items are gone as soon as we pick it up. And they are trying to tell me that they didn't take it. Who took a backpack with an iPad in it out of a locked car that was impounded by the police? The police sure didn't.
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December 2023 by Ted Denton
Do not trust. They will empty your car of your belongings between picking it up and putting it in their lot.
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November 2023 by Deana C.
Posting in response to the owners comment on my previous review. That's absolutely not what happened other than the car was impounded. People can read the other reviews to know what is true and what is not. Your contract with our town is $350, you charged that plus $150, basically just because you can. Disgusting vultures. Every person there was as nasty as you could possibly be, the ignorant woman got nasty with my son, then laughed at him. Damn right you got cussed at. Absolutely disgusting, just as all the other reviews say. Steer clear everyone!!
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November 2023 by Dave V
My sons car was towed there after a car accident. The car was totaled and I stop by to get pictures requested by the salvage company he was selling the car to. They refused to let me take the pictures citing I needed the release and pay the towing fee. They would not budge no matter how much I asked it was there "rule". Note: the car would not turn on, was locked behind a fence and boxed in by three cars and fence, so no way I could attempt to take it, if that was there fear. I came back the next morning with the release and paid the towing fee. I was able to take the pictures since I was there I asked if I can take the plates. Again no it was their rule that the car needed the plates while on the lot. Note: there were several other cars without plates in the lot. I sent the picture to the salvage company and scheduled a pickup later that day. On my way to the lot I called to let them know I was on my way with the salvage company to pick up the car could they have it ready for the tow truck. Again no, yet another rule I had to pay the storage fee before they would pull the car out. The tow truck and I arrive at the same time I pay the storage fee and they sent some one to pull the car. The yard worker instructed the tow truck driver to park the truck at the exit. I later learned it was so they can charge a "lot removal fee". It took well over a half hour to pull the car. The salvage company driver which was very understanding at first was agitated. I called the front desk to find out what the hold was and was told it will be ready when its ready. Finally got the car and I was able to remove the plates. Also I was charged a "tarping fee" since they could not close the windows (car had no power) they covered the passenger window and left the driver side openService: Car towing
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November 2023 by Dark Planet
Racket. Be smart. Use your insurance and have them tow it. I know it sucks to talk to some stranger, but it’s better than wasting like five days of your time. ACaB.
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November 2023 by David V.
My sons car was towed there after a car accident. The car was totaled and I stop by to get pictures requested by the salvage company he was selling the car to. They refused to let me take the pictures citing I needed the release and pay the towing fee. They would not budge no matter how much I asked it was there "rule". Note: the car would not turn on, was locked behind a fence and boxed in by three cars and fence, so no way I could attempt to take it, if that was there fear. I came back the next morning with the release and paid the towing fee. I was able to take the pictures since I was there I asked if I can take the plates. Again no it was their rule that the car needed the plates while on the lot. Note: there were several other cars without plates in the lot. I sent the picture to the salvage company and scheduled a pickup later that day. On my way to the lot I called to let them know I was on my way with the salvage company to pick up the car could they have it ready for the tow truck. Again no, yet another rule I had to pay the storage fee before they would pull the car out. The tow truck and I arrive at the same time I pay the storage fee and they sent some one to pull the car. The yard worker instructed the tow truck driver to park the truck at the exit. I later learned it was so they can charge a "lot removal fee". It took well over a half hour to pull the car. The salvage company driver which was very understanding at first was agitated. I called the front desk to find out what the hold was and was told it will be ready when its ready. Finally got the car and I was able to remove the plates. Also I was charged a "tarping fee" since they could not close the windows (car had no power) they covered the passenger window and left the driver side open.
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September 2023 by Dee RD
Very expensive was looking to hire them for our complex our new development but they want $250 per Tow 2 hour minimum. Regular tow $500 and two hour minimum for heavy duty 45 day storage. I seen worse !I’d rather give it to a small business! Hold your wallet. SMH
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September 2023 by Ken Blackmon
They have some very knowledgeable people and can get you going as soon as they can providing parts are available
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September 2023 by Kenneth Blackmon
They did a great job of getting me back on the road