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June 2024 by sarah myers
I used to love Walgreens Pharmacy for their speedy script filling and timely service. Over the past year they have declined with their service. I used to be able to pick up a prescription shortly after the Dr called it in but now it’s a 24-72 hour process if not longer. Most recent is a medication that’s been submitted for a week now that when we went to check on it, hadn’t attempted to be filled after 3 days of having the script, and didn’t even place the order for it as they didn’t have it. It’s been over a week and still nothing.
Service has drastically declined at this location and I will be leaving for a new Pharmacy.
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May 2024 by Tracey
They are nice and lately they have had everything in stock! Thanks Walgreens!
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April 2024 by Sherrie Hannah
where do I start with this pharmacy manager! His name is Mike. Not only did he not help me with filling my prescription and answer any concerns regarding it. he speaks down to people not two people. He’s that guy that thinks he’s a smartest one in the room But in all reality he talks in circles and goes off the basis of perception. So for this pharmacy manager to tell me I am not allowed to pay for my prescription because I have insurance and even though my insurance will not cover it. I was still not allowed to pay out of pocket. which makes no sense because i just paid cash at cvs last month. He proceeded to tell me that CVS must interpret differently than Walgreens. Like is this really happening. The whole time he talking down to me. This establishment should be embarrassed and ashamed to have such a condescending man working for them. He rude ,short and not helpful at all. That man needs a reality check as some serious training in customer service and professional etiquette
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April 2024 by Alice Cawley
Pharmacy is so bad, never has important medication in stock, always have a long waiting time due to slow and incompetent service. I haven’t met ONE PERSON who has anything nice to say about this pharmacy.
They send you a Email stating your prescription is ready for pick up and half the time it is not ready. Why send me a message then.
I switched my pharmacy and since day one of my new pharmacy I have not had any issues.
This Walgreens should be ashamed of themselves and have some common courtesy to the older people who need there prescriptions ready on time and not have to sit in line for 25 minutes waiting when they are the 2nd person in line.
Walgreens is a disgrace and should get their act together or good riddance.
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March 2024 by Chipper Ishere
Never again! They are inept and unaware of customer satisfaction, or just simply don't care!!!
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March 2024 by Morgan Jones
I am really sick I have trigeminal neuralgia and they said they couldn’t find a script even though it was sent over there last night. The nerve of some people how can you lose a script from yesterday
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March 2024 by Beth E.
I really wish we were allowed to give 0 stars, because they don't even deserve one!! I called to see if my Dr had called in my prescription. The phone rang for a long time, and then someone answered the phone finally, and laughing said "I'll be with you in a minute". Well 15 minutes went by (I am out of my medication and need it for tomorrow) and no one came back on the phone. Then it sounded like someone picked up and hung up on me right away. I guess they have no interest in doing their jobs. They certainly don't care about the customers! I'll take my business elsewhere from now on!!
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February 2024 by Corey dreher
Employees can't see to get to work and open the store on time.
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February 2024 by Cheryl Ingram
Get your medicine, beauty products, household items, snacks and cards here!
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February 2024 by Leah Peavy
No answer from pharmacy. Keep being placed on hold horrible experience
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February 2024 by Anon
The cashier with dyed red curly hair asked me if I was a part of the rewards program, when I told her I was not and hit the cancel prompt on the card reader (so I could move pass the rewards screen and get to the pay prompt) the cashier hits the back button on her register screen and then proceeds to put in her own PERSONAL phone number so she could "check to see if there were any discounts" on my items. Why would the cash register not show all discounts/promotions that could be applied to the items or not?? She's clearly taking the reward points from customers who are not a part of the rewards system and giving them to herself which is FRAUD and THEFT. I just thought I'd leave a review since I had time today.
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January 2024 by Jennette Vance
I have been a customer of the pharmacy for years, even though I’ve been frustrated and considering switching for a while now, but tonight was the last straw. They’ve completely lost scripts of mine, one of which I’ve been trying to fill for months and have personally seen my dr send in, They’ve said a medicine was out of stock and they needed to order but when I followed up after 2 WEEKS, it was never ordered.Tonight was the worst. I arrived at 545 to pick up my scripts. The pharmacy tech looked right at me, then made a conscious decision to ignore me. At one point he came right up to drive thru window to bundle receipts and did his damndest to avoid eye contact, even though I was two feet from his face. The pharmacist also saw me and then kept walking by, avoiding eye contact. The store manager came into the pharmacy and ignored me as well. Then, they shut the outside lights to the pharmacy off on me at 6, and left. No acknowledgement. No. “sorry, we closed early”. Just absolutely rude and unprofessional. I expect this treatment from a fast food restaurant but not from a medical professional. I’m absolutely appalled and wrote to corporate, and I’m not a Karen, but this was too much. I know it’s all on camera. I will be joining the others in this review section and taking my business elsewhere.
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September 2023 by Jason Zubris (Zubz)
Scheduled a Covid test through their website for this specific location. Received phone call 30 minutes prior to appointment that they are no longer doing Covid tests. I asked why website allows it. They said it’s corporate’s fault.
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August 2023 by A M
I came to this place to pick up an order which I received confirmation that it was ready. I noticed that no one was at the photo counter so I decided that I would ask one of the employees if we can have someone to assist me and another person ahead of me and she said "give me a minute" which is fine but it was the way she said it. Anyhow , long story short after what it seemed like forever, the employee advised me that she could not complete the order because the printer or the ink was not working . I understand that sometimes things don't work but you should check your attitude. I just walked away. I will not be using this store anytime soon. My usual store in Riverside for some reason was not able to fulfill my order. Very disappointing experience.
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July 2023 by rico rogers
Pharmacy dept is terrible, rude, and Racist
