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April 2024 by Fabiola L.
Be careful people this tire shop in Butler nj are Selling Use tires for new I went to My Mechanic and to a different Mavis. They both told me the tires are used. And I'm not The only one Who complains about it Definitely making a police report tomorrow to take them to a small claim court I paid $791 to get used tires
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March 2024 by Sonnie Rose V.
Got tires last week for my jeep. Everyone is respectful and professional. Also had an oil change done and had the shop check the breaks and my alignment. The staff was honest and gave me reasonable pricing. I ended up getting both the breaks and alignment done while I waited. Great service, great prices, and honest people. Couldn't ask for anything more! Big thanks to the manager Brian who is just the best! The only place I trust to take my car and not all the money in my wallet!
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March 2024 by Antoinette Ratzer
This place is where I recommend all my family, friends, and coworkers take their vehicles. Brian, along with his team members who provide service to my cars have been phenomenal. If it wasn't for the accuracy and attention Brian showed when looking over my car, my family wouldn't be safe. We can't say enough about that uneasy, worried feeling that has disappeared because of all the hard work and effort Brian exemplifies. The two cars my family drives have been serviced at Goodyear in Butler and we don't intend on bringing them anywhere else as long as Brian is there. He is trustworthy, knowledgeable, experienced, and understanding. Customer Service goes a long way. Thank you for all you and your team does and have done for us!
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February 2024 by Cassandra Michaels
Staff is excellent. Very friendly and welcoming. I work in a doctor’s office and customer service is one of our top priorities. So it’s a big deal for me to feel like I’m being given the appropriate attention and service. Also they went above and beyond. I was brought back to my vehicle and the issue was literally pointed out to me. They did this, I believe, so I could understand the gravity of my car situation and make SAFE decisions! Great place.
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February 2024 by John McCarthy
The customer service by Brian and his team continues to be OUTSTANDING! It's the little things that count and Brian has captured our trust and sincere gratitude from doing just that. I'm very happy that my brother recommended this Goodyear shop and now I am experiencing first-hand why he raved (and continues to rave) about them. Beginning with Brian squeezing in an emergency tire repair for my wife, to he and Ed always offering the best Goodyear tire promotions, to honest repair advice and reliable service. Two weeks ago, a road condition caused a flat tire with our Explorer. It was a frigid day and I succeeded in getting the lug nuts off and the car jacked up for changing to the spare, however, the wheel was frozen to the hub. Despite my attempts to kick it free, it would not budge. I called Butler Goodyear for advice and Brian answered the phone. He let me know this was a common problem and that I needed to use a heavy-duty rubber mallet to knock it off from behind the wheel. I did not have a mallet with me and when I explained where I was located (5 minutes from his shop), he told me he would be right there. Brian arrived in his car shortly after and with mallet in hand, got the job done! Truly AMAZING customer service!!
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February 2024 by Mike Rizzuto
First time here at Goodyear in Butler NJ, and Brian was outstanding!!! Got here at open, and they were ready to rock. Gave each customer in the store focus & attention. Exceptional service.
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February 2024 by Alec
Brian was very helpful and professional. I would highly recommend this place.
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January 2024 by Eliseo Baldizzi
Excellent and honest service. Saved me from doing unnecessary maintenance. 100% will be back
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November 2023 by Nina DeLeon
All around seamless experience. Attentive and quick service, and they were really accommodating fitting me into the schedule on short notice! Everything was explained to me respectfully and I didn't feel pressured or upsold at all. I can tell the manager very genuinely cares about his customers and even gave me great advice about what to do to get the most out of my dealership warranty. Trustworthy and fair, I highly recommend.
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November 2023 by Tracy K
Have taken my murano on several occasions and appreciate the service I receive each time . Brian definitely cares about your vehicle and the service it needs and receives.
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November 2023 by not buttery
Came in with a massive screw in my tire. I couldn’t wait to get it patched because they were really busy so the kid behind the counter left his post to put air in my tire to get me home. He wouldn’t even accept a tip. Tops!
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October 2023 by Kelly Good
I had an issue with them doing my alignment and Ed suggested that it was my subframe and that my car was on a recall and I should contact my dealership. I was never notified. I called and He was correct and they replaced my subframe! If it was not for Ed letting me know about my subframe and that there was a recall I would have had a huge issue with my car now and in the future as I was unable to align my tires. Thank you Ed for your honesty and guidance!!!
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October 2023 by Mackenzie Fuller
The best place around for quick and efficient maintenance! I got a great deal on my tires and alignment and trust their professional opinion 100% Brian informed me on everything I was unsure of and thanks to their hard work I was only waiting a short amount of time and left with my new reliable set of tires. Totally recommend!!
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October 2023 by John Carafello
One of the best service and trusted auto /tire stores in New Jersey. I wouldn't go anywhere else. The people here are as honest and knowledgeable as they come.
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October 2023 by MAD Scientist
Ok, hands down!! The Goodyear Tire & Rubber Company off of Rt23 in butler is the place to go. I had the unfortunate experience of losing my tamper proof wheel lock, and I thought I was done for, But there's a guy here named Brian Callahan, he is the number one guy to ask for serious jobs that would need, lets say, specialized care. Can you believe he removed all 4 of my tamper proof locks with out making one scratch to any of my rims. I love my truck to death. Yes dont get me wrong, I was nervous, but when he was done, this man showed a me skill that must be unmatched in all my years of getting my trucks serviced. Its is truly awesome to know that a man with this type of surgical experience even exists. And better yet works here. So again if you have any doubts about your vehicles service provider, leave them and come here. You won't regret it. I promise you, plus Tell them keith referred you. For some crazy real storys Lol. Photos attached.