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October 2023 by Hendi Cumberton
Love it here… they always try to get you in and nails last
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July 2023 by Ashley Struck
Do NOT let the man do your nails. He butchered mine seemingly on purpose out of pure laziness. He didn’t cut my cuticles or even push them back before putting on acrylics, I’ve had them one day it looks like they’ve been growing in for a week. he messed up the paint on two nails, he was careless using the hand tool that files down your nails, hitting my skin on every nail, I asked for them to be slightly shorter and he cut them so short I wish I didn’t even get them done. Horrible experience. Great place but do not book or so much as let the man come near your nails. They look like toenails, I was so upset leaving the Salon. I was offended he thought I wouldn’t notice that he purposely didn’t even try while doing my nails. Get them done by Suzy.
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July 2023 by Anastasiya Aniccimov
Very nice people and the designs are very creative. Lovely couple runs this place. I was always able to walk in and get service.
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July 2023 by Susan Adriansen
THEY DON’T TAKE CREDIT CARDS and INSULT LOYAL CUSTOMERS. I have been a customer for a year. They would not let me use a credit card, ever. I was only allowed to use Venmo. I went there today and they asked me if I could do Zelle instead of Venmo and I said it was easier for me to do Venmo because then I’d have to log into my bank account. I don’t have the bank app. She said that she wanted to do Zelle so they didn’t have to pay the taxes and then asked if I could pay cash instead. I said it’s not fair that the customer has to do what is convenient for them. I had already told her that I was moving, so I told her it’s a hard time for me right now with paying 2 rents and moving, etc. and she said, “that’s not my problem.” Well, it’s not my problem that they don’t want to pay taxes!!! I pay taxes! How is any of this fair?!This review could have been avoided had she been nice, “that’s not my problem?” Really? It’s true it's not her problem, but to say it to a customer who gave you cash anyway?!Sheesh.Rant over. Beware of this place. They also suggest add ons like sparkles without telling you it's extra.
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July 2023 by ANA BANANA
Very nice people and the designs are very creative. Lovely couple runs this place. I was always able to walk in and get service.
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May 2023 by Katelyn Slays Msp
booked an appointment 2 days ago for a specific time. someone called me 3 times day of my appointment. once to come earlier, i couldn’t. another one 20 minutes before my appointment to come later, then when i wasn’t there for my original appointment time because he told me to come later, he called me for a third time and asked if i was coming at my original time when he had told me to come later. the reason people book appointments is so they can come at their scheduled time, not earlier, not later. and i don’t want my phone being blown up because he’s running behind when my appointment was scheduled days in advance. ended up just canceling my appointment. not a good first impression since it would’ve been my first time going.
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January 2023 by Erika T.
I enjoy coming here because they have great prices, and 4 min away from my home! Can't beat that. I have only gotten gel and dip powder manicures here, can't comment on anything else. Millie has done my gel manicure both times and she is wonderful!! My nails look so good. I took off one star due to my dip powder experience, which seems unlike many other dip powder experiences I have heard: in less than 2 weeks, it started to chip and top coat was flaking off on several nails. There were a lot of layers done, too, and looked really thick, not my favorite... I called the salon and the manager said to come in and he would fix them himself. It was really nice of him to spend the time not only fixing the 4 nails, but also providing an additional top coat on the rest, free of charge. However, it started to chip again next week. So, dip powder is not for me, possibly because I clean a lot?? I came back to have it removed and replaced with a gel mani by Millie. I am a happy customer and will be back for more of these.
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December 2022 by Kristina R.
I'm not sure where these good reviews are coming from, this place is disgusting! I went with my friend we both got pedicures, I got a gel mani and her a regular mani. I was going to get my eyebrows done but after seeing the place absolutely not. It was a Saturday and we couldn't find another appointment or else we would have left. I told her not to even do my cuticles, all of their tools came from the drawer!!!! None of the tools were under any disinfectant solution, light, or even in a clean package. All of the disinfectant solution jars were EMPTY on the tables I noticed. I'm shocked we didn't get an infection. Not to mention my GEL manicure is chipped not even 2 days later and her regular manicure was ruined a day later. I would not recommend and never go back. It's cheaper than everywhere in the area and now I can tell why.
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October 2022 by Jessica Utter
Been looking for a close, consistent place to go to for my nails. I’ve been getting dip powder but decided to switch to acrylic since you can’t do anything fun with dip. My friend recommended this place so I went and they took off the dip and put on acrylic French at a reasonable price and did a phenomenal job. I will DEFINITELY be going back. And it’s only 3 min from where I work. So happy and excited to have found a place where I actually love how they do my nails and it’s not just “eh, good enough.” And a plus - the ladies are so cute & sweet who work there!Service: Acrylic nails
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August 2022 by Cherie H.
I went here with my friend for a pedicure yesterday and they had some untrained woman who was actually hurting me. this was the most painful misserable experience of my life. I wonder if the woman was even licensed. honestly I'm calling the state board of cosmetology on this horrible place
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May 2022 by Daniela T.
This was my Second time here… Horrible experience. The owner did my nails, but I could’ve done a better job doing them myself and I’m not exaggerating. I got my LCN gel fill-in with gel nail polish. Not only did he completely mess up the shapes of all of my nails, but He left my nails rough, and then applied the polish. Did not apply an LCN clear coat prior to applying polish like everywhere does (as they are supposed to). The pink gel was seeping through when he was finished applying 3 coats of the off white color that I chose, and he was going to let me leave there with them looking like that blaming it on OPI being too thin. He finally changed the polish, but they were still a mess. Gel and nail polish all around my nails, just beyond sloppy looking. I’ve been getting my nails done for 20+ years, I have e never had an experience like this is my life. You recently moved to Butler, my usual nail place is in Wayne, I just wanted something closer to home… big mistake on my part. If you do decide to visit here, ask for Susie. She’s amazing. She did my nails the first time I went. I wish I went to her instead of getting stuck with this guy.
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December 2021 by Erin Benell
Such a great experience! I had been going elsewhere far from my house and it was always stressful getting an appointment. I wanted to try somewhere closer and my nail had been broken, I called Kay’s and they got me in same day after work. They are on my way home & I was seen right away, no waiting! She was able to fix my nail and took great care of me. My gels came out great and I will definitely be back!!Service: Gel manicure
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November 2021 by Gina Amesbury
I loved it here! Clean and friendly. They did a great job
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August 2021 by Rosie Alberts
They are amazing at doing nails. Very affordable and quick.
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February 2021 by Serena Mangiapane
I went to Kay nails for the first time today after being recommended by my friend Gabby. I wanted something very particular and never thought they’d be able to do it AND exceed my expectations. I love Halloween and saw a picture on Pinterest of these scream theme Valentine’s Day nails, showed the wife (I’m sorry I don’t know her name) the picture and she rocked it. All work done BY HAND no stencils. Obsessed with my nails. Will be returning to this salon :)
