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January 2024 by Michael Platt
We recently bought a certified pre-owned Grand Cherokee L Overland and worked with Austin. He did a fantastic job explaining the car’s features and never once pressured us. We explained we were looking at several different 3-row SUV models from different brands. He provided his card and direct cell phone if we wanted to get back in touch. After driving several other models, we settled on the Jeep and called Austin back to purchase. The sales process went very smoothly and Austin was professional and kind.
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January 2024 by Genairo Zapata
In my years on this earth I have never had a new car experience go so smoothly..we drove 2 hours to a nissan dealer in butler to look at a truck that we saw online and got bated and switched."DO NOT GO THERE WHAT A WAIST OF A DAY" So we left upset. I had saw the dealership on ourway up and figured we where already out here lets take a look so we can see what different trucks they had. Boy am i glad we stopped. Our salesman Travis Jorgensen was so helpful he must of showed us 4 trucks before he showed us the one me and my wife both loved and professional we felt no pressure and they worked with us to get a fair deal for our trade and the truck we wanted and we where on the road home in our new truck in no time it was so fast and easy thank you all at precision dodge for a great experience and you guys have a customer for life worth the 2hr trip. James and Kristen
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January 2024 by Rory Coleman
Just bought a certified Jeep Cherokee from John W at Precision. It was the easiest and best experience with John. He listened to what I needed, showed me what he thought would fit, and gave practical and thoughtful answers. He made the process seamless and when I had a concern he took it seriously. He was available by text and phone.Best of all, there was no pressure to move on a certain timeline. He took my healthcare working schedule, two young kids at home and other factors into consideration and was reassuring.On purchase day he showed me all the important features and connected my phone.I will not buy a vehicle from anyone else!
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November 2023 by Glen K.
I don't know what happened to this place. I know they had some issues a few years back but they're terrible now. After being on hold for 7 minutes I hung up. I try again and eventually get through. Almost two weeks for an appointment? I said I'd go elsewhere and they said fine. In the past the quality of work wasn't the best, I can't imagine it now.Update:Joe, I've been to your dealership many times. Stop with the Yogi Berra nonsense and try to improve service.
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November 2023 by Kristin Merker
Third time leasing from Precision and they continue to be absolutely wonderful to work with. Car buying/leasing is made so much easier when you have a team that listens to your wants and needs. Austin was beyond personable, gave a lot of feedback and options, a pleasure to work with, and had me driving away in the perfect vehicle for me! Thanks again, Austin and Joe!
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November 2023 by Marcia Teles
The best dealership aroundOur salesman Logan was very knowledgeable on cars so understood our needs with the general wear .He worked with his manager to get us a good dealWe are so happy with our new choiceWould definitely lease or buy a car with himAgain .
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October 2023 by Annarela Amat
Hi! I wanted to say that this July 2023 the lease on my Jeep Renegade which I had leased with you guys was up. I decided to go back to get another car leased with you.I had made a couple of calls prior to coming in and had spoken to Austin Stowe. He was very nice, attentive and full of useful information over the phone. I told him what I needed and liked and he went out of his way to make sure he got exactly what I was looking for. When we got to the Dealer he was waiting for us with the Jeep ready. He was very attentive, nice and very welcoming. It was a great experience. I love my Jeep Compass!!!A couple of days later they realized there had been a mistake made on the papers that we signed, he came all the way to Union City after work to get that done. He helped me set up the radio stations and explained a lot of things in the Jeep that I did not understand.He was great. He is an asset and has great Customer Service skills, I would recommend him always!!!!Thanks so much Austin for all your help and assistance!!!
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October 2023 by John Business
I came in looking for a used car and Anthony helped me. He was amazing! They did everything they could to give me the best deal they could. All the staff were so nice and fun to work with on my new car. I’ve never had such a great experience buying a car and would highly recommend this place to anyone looking.
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October 2023 by eileen cleary
I can honestly say buying a car from Austin at Precision Jeep in Butler was the most easy and smooth process that I’ve ever experienced when purchasing a car. Austin was straight and to the point, none of the typical car salesman games were played, which I appreciated so much! I walked in, and a few hours later, I left with a new car. Thank you to Austin and team for making this experience so enjoyable. I would highly recommend a visit if you are in the market for a new Jeep, Ram or Dodge ?
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October 2023 by Danny M
Anthony and the entire staff from start to finish were so helpful and professional. I have not experienced this kind of ease in buying a new car in my past. The process was made pleasurable for me and I was treated with the utmost respect! Bravo precision jeep!
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October 2023 by Rod F
Excellent customer service! From the very beginning, Hayes was an absolute rockstar in helping us! The finance team did an amazing job being patient with us, shout-out to Ned! Very honest and willing to work with people! Unlike most people Ned believes in doing things the right way which is why I will always come back
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October 2023 by Todd L.
Let me start out by saying Brian Pangione in the Service Department was awesome. Very professional from start to finish. I will always ask for him for any assistance with my jeeps.On another level, we just got a new jeep and our excellent salesman, John Waciuta assisted us with a great deal and with no haggling back and forth. I will be recommending them to everyone I know.
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October 2023 by Dina A.
If I could give this dealership NEGATIVE stars I would. I have never been treated so poorly in my life by any business. The sir in the parts department who is apparently a "manager" and also the "owners son" has absolutely ZERO customer service skills, and was YELLING at me, talking OVER me over the phone, and then THREATEND to hold my car there without letting me come to pick it up and threatened to charge me to have it towed out of there when I said I wanted to come pick up my car after getting it checked out for a very simple issue. If you live in the area or are coming to this area DO NOT GO HERE, take your business a mile down the road and get your parts for 1/2 the price at ETD, (thanks precision for the reccomendation!) Seriously this business is an absolute JOKE!
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September 2023 by TVT
We had such a wonderful experience with dealing with Austin. Nice young man who cares about his customers. All of the workers there were friendly and helpful. Thank you Austin and precision for making this happen!
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September 2023 by Danielle Kearney
I have never in my life encountered a ruder sales person than Anthony. He seemed completely uninterested in speaking with us. The biggest attitude problem for someone working in a sales business. He asked me what I'm paying now. I told him. I said it sucks you only get 6 seats and he's like yeah that's what you get when you ask for captains chairs. I said um no I have a traverse with captains chairs and it has 7 seats. And he's like well I dunno what you're looking for but this is expensive. I was like 45k is expensive? Or too expensive for what you think I can buy. SO GROSS.