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March 2024 by Alice Dobson
Hard-working staff. Good product. Own the stock, and couldn't be happier.
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February 2024 by June Moffa
Very helpful, professional, knowledgeable person named Juan provided all the help I needed. Located at 1424 Rt 23 Butler, NJ . I would highly recommend their products & services
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February 2024 by Gareth Shihadeh
Chris was very helpful during my warranty exchange. Answered all my questions and helped me through the process
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February 2024 by eileen potts
My daughter and I went to switch from Verizon. Juan was a rockstar!! Listened to our concerns, asked questions, was courteous, met all our needs, despite other customers waiting to be served. We left with 3 new iPhones, 2 iPads, 2 Apple Watches and new internet and still paying $100 less per month!! Way to go T-Mobile and Juan!!!
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January 2024 by Rajiv Rohilla
Well run location that offers great service.
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January 2024 by lesley loeb
I went in with many questions. All my needs were met. Chris the technician that helped me took me step by step as to what I was purchasing. I would highly recommend this t mobile due to the knowledge and helpfulness of the staff.
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January 2024 by Anonymous 001
Very professional and friendly
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December 2023 by Lu Adamk
Great experience, sales tech CHRIS was knowledgeable & patient, extremely helpful ! Recommended !
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November 2023 by Lynn Harding
I would highly recommend this particular Butler, NJ T-Mobile store. I had a charging issue with a phone that I had purchased there and the store manager, Kenya, was extremely helpful in expediting my return. She quickly deleted my information on the new phone that I was returning and showed me that my data had been completely erased. Kenya had a presence and professionalism about her and you could tell she was chosen to be the Store Manager for a reason. She's going places. In addition, "TT" was very helpful in transferring my data from my old phone to my newly purchased phone. He was a wiz. Both times that I was there, I was in and out in no time. I actually walked out with a smile on my face both times.
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October 2023 by Ray Johnson
Of the many mobile phone stores that we have frequented over the years, this one is the best. Josh and Chris were super helpful in guiding us, and then Kenya provided us with the final details and expertise that helped us determine our decisions for phone upgrades.Don't waste your time going elsewhere. They are all very nice people with patience, knowledge and professionalism that contributed towards making this a very pleasant experience.THANK YOU!
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October 2023 by Anton Ruighaver
I rarely do reviews, and full disclosure, I'm NOT a T-Mobile customer, but: I had received a letter from T-Mobile that a new account was pending in my name and required additional verification before equipment was shipped. Again, I am not, nor have I ever been a T-Mobile customer. I took the letter to a local T-Moble store and Kenya (the manager) immediately knew what to do. She contacted her T-Mobile district contact and they pulled up the order attempt by the reference number on the letter. He noted that it was already stopped because my credit account was protected, and he also immediately flagged the attempt to stop any further action on behalf of the scammer. He also encouraged me to contact the credit bureaus to verify no other attempts to commit fraud had been made. Well handled all-the-way around!
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September 2023 by Nelson Helu
All the workers at this shop are Great! They are all competent and know what they're doing. When I have a problem they've always been able to help me and they're always willing to help me. I strongly recommend this store and Yessy who works there. It's nice to come to a place where everyone is able to help the customer and is willing to help the customer. They are not stingy on their time and they get the job done. Kenya the manager, manages the store well. I've been with this T-Mobile store for a couple years now and all the workers have been a great help including; Taheem, Yessy, and Joshua. They all deserve praise with a raise! Nelson HeluYou give T-Mobile a good name!
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September 2023 by Roberta Wurdemann
I have to say my experience at Tmobile in Butler was outstanding. Yessy went above and beyond to make sure my information from my old relic of a phone was preserved in my new updated phone. Kenya was patient and understanding. I highly recommend this location.
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September 2023 by Rosey V
In my opinion Shak from the Butler, NJ Tmobile store is the best manager in the world. He's very knowledgeable in the phone service industry and provided excellent customer service to my family and I when getting another phone! Thank you so much Shak. I strongly recommend you go to T-Mobile in Butler,NJ
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July 2023 by Anna Gorski
Menager super mean went to return a phones and hold my dog she yelled at me she is scared of a dog I reported her to T-Mobile bad experienceShe acted like she had to do this job I wanted leave right away but needed the return labelsWorse experience ever
