-
December 2024 by peter madonia
Called in on routine business. Jeff was the service rep who took my call. He was very knowledgeable and helpful. He expedited my call and answered my questions completely, I always have a great experience with Paraco.
-
December 2024 by brandyn hauser
Cassandra is a life saver! Excellent service, she deserves a raise or something!!
-
November 2024 by Judith Cherry
Mary helped me update my account since my husband died and he used to handle this. She was courteous, efficient and so kind. Helped me by offering options. Thank you so much for being so helpful and responsive.
-
September 2024 by Ken Yaple
I could not get on my account to pay my bill. So I called the number and spoke to Jeff. He was kind and Professional he helped me with my billing. This is the kind of people companies should hire. Thank you Jeff.
-
September 2024 by S Murp
Jeff did a great job answering my questions
-
August 2024 by Leanne Detorres
Was told that I would have delivery within 24 hrs to 48 on a voicemail from paraco from Scott from delivery team on August 6th to fill my propane tank for my generator. No one showed up last week. Made a call to company and was informed by Jeff that there was an issue of some type on your end. I would have liked to of been informed of ahead of time that delivery wasn’t coming as planned. My generator needs to be filled and I was told price was going to be $2.19 a gallon Jeff was helpful from your company team and I was informed that my delivery was now put in the system as priority and price would still be the same when delivered and instructed it is now to in the system as priority and to expect delivery this Monday the 12 th or Tuesday the 13 th. I am still awaiting for notice via email or text for confirmation, as I have several dogs and I need to be on the property. would like to have this resolved so my generator will be up and ready in case of a power outage. Jeff was great with communication on phone. I am still now awaiting arrival and notice of confirmation when your arival will be here. My tank for generator is in my backyard Still awaiting confirmation on my delivery. I have been a customer with you since you took over advantage propane so for a few years. I sincerely hope this will not be an ongoing problem when ordering in the future.
-
August 2024 by Gina Edwards
The Paraco staff is always extremely friendly and helpful. Jeff and the others I have dealt with when I've called seem to really care about about assisting the customer and making sure they have a positive experience. I would definitely recommend to anyone looking for a new gas provider.
-
May 2024 by Daniel Harris
fast and easy
-
February 2024 by mark bernard
When Steve owned the company it was great.Prices, service everything. These owners are only in it for the money. They are 2-3 Dollars more than every other company in the area. Check pricing before you order gas from them. Hopefully they don't own your tank.
-
June 2023 by greg ritchie
Comparing apples to apples this company sold me propane 50 percent higher than two other quotes. At contract renewal date I cancelled services. What a rip off.
-
July 2022 by Without Contract Without Consent
When Steve owned it, it was a 6-star operation. Great prices, great service and even emergency deliveries within two-hours. Paraco has ruined it. While Roxanne is very nice and caring, they want $6.00/gallon when average is $3.95 and no one controls prices locally. Won't be calling them ever again.
-
May 2022 by Danielle Schneider
Just joined as a new customer. So far the customer service has been excellent. Shout out to Rosalie and Roxanne for being so knowledgeable, kind and prompt.
-
March 2022 by puma2020 Puma
Terrible company. Terrible prices. Terrible customer service. Glad we are done with them.
-
February 2022 by Tony Malgapo
Sadly the previous owner Steve Congiusta, retired and sold this company to Paraco Gas. I used to be able to email Steve and he would price match local propane dealers. He was great and service was great. Now with Paraco, you never get the same person on the phone, their prices are always higher than the local companies like Greenworks, Stem Bros or Deiter Bros. And they don’t price match. It’s sad as they were local to Califon but Paraco Gas is out of state and not in touch with our local pricing.
-
March 2021 by Tania Silveira
Best propane company around. Steve is great to deal with and prompt to return calls and deliver on his responses. Highly recommended company. 3 years now and many more years I will continue with them. ???
