Subaru of America (SOA) is a wholly owned subsidiary of Subaru Corporation of Japan, headquartered at a zero-landfill office. The company markets and distributes vehicles, parts, and accessories through a network of more than 630 retailers across the U.S. All Subaru products are manufactured in zero-landfill production plants. SOA is guided by the Subaru Love Promise, the company's vision to show love and respect to everyone and support its communities and customers nationwide. Over 20 years, SOA has donated more than $120 million to causes the Subaru family cares about, and its employees have logged more than 40,000 volunteer hours. Customers have praised the smooth and easy car-buying experience at SOA dealerships, with helpful and non-pushy sales representatives. The dealership experience has been described as "fantastic," with customers feeling at home and enjoying the hospitality. One customer had an issue with frequent battery replacements on their Subaru Outback, but Subaru's customer service and the certified repair center were able to resolve the problem by updating the engine control module under warranty. Overall, Subaru of America is highly regarded for its commitment to sustainability, community involvement, and providing excellent customer service and satisfaction. Customers have become "believers" in the Subaru brand, with many households owning multiple Subaru vehicles and expressing their loyalty and appreciation for the company.
There is nothing negative I could ever say about Subaru. I purchased my first Subaru in 2020. I have had nothing but pleasure since owning it. Even when a defective part had an issue they went above and beyond helping me. I will be a life time owner!
September 2024
I called corporate Subaru in June the second time after my 4th broken bad windshield. It cracked without a rock for no reason. Would you believe I was called back today September 7 th for follow-up. Terrible customer service!
June 2024
Let me know if you can name 5 people from Camden that works here. I'll wait.....