Kindle Auto Plaza is known for its straightforward approach to vehicle sales, ensuring that the advertised price online is available to every customer without hidden incentives. Many customers have praised their buying experience as one of the best, highlighting the helpfulness of the sales team, particularly Jim Zolna and Maurice Davis. Customers appreciate the no-pressure atmosphere, where they feel valued and informed throughout the purchasing process, including trade-in negotiations that often exceed expectations. The dealership also has a strong community presence, making it an appealing place to work and shop. While some reviews mention mixed experiences with vehicle cleaning services and a few service-related issues, the overall customer service is highly regarded. Many customers have reported positive interactions with service staff, such as Mike, who addressed concerns effectively, demonstrating the dealership's commitment to integrity and customer satisfaction. Overall, Kindle Auto Plaza stands out for its excellent customer service, honest practices, and a friendly environment. Customers are encouraged to visit, even if it requires a longer drive, to experience the welcoming atmosphere and dedicated staff who aim to meet their needs.
I was definitely a bit skeptical when they messaged me from my FBMP post to sell my car but Mike was super forthcoming and the pickup went super smooth. Mike was a great communicator throughout the process.
August 2026
Mike over in the buying center made the process extremely easy. I was just trying to get rid of my car on marketplace and here he comes making the process so seamless and smooth. Great guy and I would recommend doing business with this group
June 2026
I went to quick lane this morning for my 1st oil change on my new truck. Everything went seamlessly from the beginning to end, Matt was great! He even told me I had ford points to cover this visit. Side note, purchased the vehicle at another location. My 1st stop looking was kindle though.
