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October 2023
Worst company I have ever dealt with. They don't answer the phone or they hang up on you. Don't try to get any satisfaction from this company. It will never happen. It took me a week to get an appointment with a 5-hour window. Samsung warranty repair shouldn't be this hard
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October 2023
They fixed my samsung dryer that was making a lot of noise, now it is not working anymore and the technician wont come back , also hours are only between 10to2 monday friday, dont buy samsung, customer care is horrible
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September 2023
This company is trash. I had an appointment scheduled for today between the hours of 2pm-6pm and the technician decides to show up at 11am almost 4 hours before the appointment time. Now I’m being told I need to wait for another week for someone to come back out. this has been an ongoing issue for a month now