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November 2023 by Afifi Abraham
HORRIBLE!!!!! If you want to waste your money this is the place to come to. They left my car so dirty and when I told the “manager” Orlando about it he said they don’t actually clean the inside of the car, they only “dust” it and that I should go to another car wash so they can do it better. He didn’t offer to touch up any of the spots I was showing him.This was my go-to spot for a long time and they used to be good but man did they spiral down big time. The past several times that I have been here - after they “finished”, I still had to take the rag and vacuum and do the cleaning myself! What am I paying for? I really wanted to give them a fair chance but today was the final draw especially with the way the manager handled the situation. I will never, ever, ever come back to this place and I wouldn’t recommend it to anyone - not even if it was free.Also - I read a response from management on another post. The customer said they missed spots and the management said “you need a mini detail”. Yeah lol - no! What you need is to get what you paid for “interior/exterior wash” like the price list sign says. They need to wipe things down appropriately and vacuum appropriately. Again - this place sucks. Service sucks and management is even worse.
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November 2023 by Christine Bracero
SAVE YOUR MONEY! Their service is HORRIBLE! Lack of customer service, overpriced and incompetent cleaning staff that left my car dirty! I paid for deep cleaning which is their most expensive wash and the results were baffling! I couldn't believe how they returned my car! ALL windows still dirty, seat stains wasn't cleaned as it's part of the package , the carpet under the mats weren't cleaned, and dashboard still dirty . There were many spots they didn't clean. AGAIN SAVE YOUR MONEY! Go elsewhere trust me!
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October 2023 by Ana Gishella Gomez
I just wanted to share with everyone. I’ve never seen such a car wash with major, caring and detailing to a customer. I really really love the way they washed my car !!! You have a customer!!Services: Scratch removal
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September 2023 by Jimmy A.
I use to like coming here but then one of their workers used their pressure washer right on my striped wrap and messed it up. I complained to the manager and all he said he can do was give me a free wash when the stripe cost $1000 to put on. Never going here again
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August 2023 by Eli Viera
Great place for a hand car wash. Prices are reasonable, given the attention to detail from the workers who always do a great job. I was there when the entrance was full with many cars and it wasn't long before it was my turn. This is an excellent investment when trying to take care of your car for the long run. Thank you all at Royal Touch.
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August 2023 by Mohammed Mohammed
Paid for the King+ which is their most expensive wash, but they missed lots of spots! the driver window still had dirt on it, the back glass still have lots of stains and marks from the inside which made it clear that they never cleaned it, and the rear bumper still have the mud stain on it.This was the first time, I'm willing to give it another chance and will update my review based on the next experience.Service: Auto interior vacuuming
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August 2023 by Jorge Santiago
I got the mini detail ($79) service for my sedan because it was covered in dog hair and needing plenty of TLC. Their team did a wonderful job, and my car ended up looking like new, inside and outside. I will definitely be coming back!
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July 2023 by Rosalind H.
I brought my SUV there today and it has never looked better. Everyone here cleans your car like it was their own.
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July 2023 by Amani Pittman
The best car wash that I’ve ever been to by far. I can’t express how much I enjoy the professionalism and proficient service. Orlando is amazing and he always has a smile on his face. Best of the best!
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July 2023 by john lopresti
I would give a negative score if i could. $50 for a king wash on my truck and windows not cleaned, spots everywhere, interior dash still covered in dust, door trims not even touched, etc. Thought maybe it was a bad trip and gave them a second chance but no same thing the second time. Never going there again
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June 2023 by Holly Arena
They did a great job on my messy car!!! I have two kids so there were snacks and crumbs galore and my car looks brand new again. I was very impressed and will be back! They took out and scrubbed the mats and got into every little crevice. It honestly looked like I got it detailed, but I got the Queen wash. I wish I took a before picture ?Services: Polishing
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June 2023 by Krithika Ganesh
I would give negative stars if I could. They change 14 dollars , didn't care about spots on the windshield, when I asked for cleaning the spots, they completely ignored me and were focused on getting me out of there as soon as they could . I asked for manager and there was no manager on duty.I used to be a regular customer here and this place has just gone downhill. I will never set foot on this place again. Worst customer service I've ever received in a long time. Please avoid at all costs.
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June 2023 by Carlos R
Literally THE BEST place you can go to. Excellent work, attention to detail, and great prices. Don’t take your car anywhere else.
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June 2023 by Emily R.
My car came out of the car wash area still having bird poop on it. Before I entered I asked for a specific stain on my windshield to be washed, I watched the gentlemen show this to the guys doing the hand wash, and then they completely ignored the spot altogether. I don't see the point of paying for my car to be washed to just have to come home and clean it again.
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May 2023 by Cody K.
Best quality wash, next to doing it yourself. Reasonable prices, diligent workers. Highly recommended!