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March 2024 by Marcos Rodriguez
I celebrated my graduation here and it was outstanding. We had 120 people in the two rooms with a big buffet a prime rib carving station and open bar. Thank you to Miguel and Ivan for taking care of us we will definitely be coming back.
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March 2024 by JOSE M RODRIGUEZ
Great night out restaurant with special friends It’s place that is dim lighted, well service and offers delicious steaks and special dishesWe had some cocktails that the Bartender Isaac prepared perfectly, the seafood and fish selection is fantastic, , great oysters , lobsters , fish .overall, will be back
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March 2024 by Osmel Hernandez
I love this place… the flamenco night is one one of my favorite dinners. Overall great ambiance and food!
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March 2024 by Jon G
***DO NOT BOOK HERE***I don’t typically leave reviews but I’m blown away by how unprofessional the whole experience was with Segovia Meson.I just want to spare anyone the headache and poor feedback from family and friends if you host a special occasion.1. They didn’t restock the food for a buffet of 89 people. We had family members standing and waiting and some didn’t even get certain options.2. When we asked them to restock a tray of pasta they actually brought out a dinner plate to refill the serving tray. One plate, for one serving tray for a buffet of 89 people3. We asked to move one chair from a table of 10. The tables hold 12. We were not adding a chair, but simply moving a chair. Everyone is already paid for, we asked to MOVE one guest and they wanted to charge us for that.4. A server made my wife cry on that day because she had asked to remedy some of these things as they were popping up. This alone is egregious service5. We ordered a certain package of food they offered. They decide to change the kind of chicken that was offered without telling us6. Some adults opted for chicken fingers since no other food was available. After paying full price for the real buffet with multiple (adult-style) proteins available, they wanted to charge us for the chicken fingers from the kids menu. They wanted to charge us extra for the individuals that couldn’t get the $70 buffet who were left eating chicken fingers (which is a cheaper option)7. We paid for soda and most of our guests weren’t aware soda was an option8. They had 3 servers to serve 89 people. You can imagine how refills went. Not to mention how overwhelmed they were when we pointed out the buffet was empty9. Once we told them about these things they said they would check the cameras to see if that was the case. We don’t mind because all of what we said will be clear if it was recorded. This is just a mind-blowing response to a paying customer that’s presented many reasons why they weren’t happy10. They then responded to my wife’s review saying that some of our guests “loved the experience and even returned to dine with them the next day”. That is comically false. Every guest was a direct family member of either me or my wife whom we saw the following day anyway because we were together for Palm Sunday. That was a brilliant lie — feel free to scroll down to see the managers response on my wife’s post. Sure you’ll find it just as ridiculous as we didThey also told my wife on the phone after she was explaining everything that they hope she “emotionally feels better”. No solutions, just hope she “emotionally feels better”.They also told my wife that “your husband said everything was great”. Hello, I’m the husband here. It was far from great.I will contact my family and ask all 89 guests to leave their honest review on Google. I’m sure if I leave it up to them they can also relay our concerns for everyone to see.Segovia in Little Ferry is great. Try anywhere else if you want to enjoy your special occasion.
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March 2024 by L G
Sadly disappointed. I love Segovia’s, but the locations in Moonachie and Little Ferry. I held a baptism here at the Carlstadt location due to size of the party and I completely regret it. I had a terrible experience yesterday, they are not very accommodating and could not even keep the buffet options full. I had many guests come to tell me things were empty and some even had to stand waiting for food to be brought out. I asked multiple times for food to be refilled and they would come with a small dish and throw the food into the buffet trays- for the price paid you would think they would bring out an entire tray to replace (also because this would be normal to do). People didn’t go up for seconds- including my husband because we felt there wasn’t enough food to begin with and we didn’t want to make the situation worse. Drinks were barely refilled unless asked- no one was told soda was included and half my guests said they were never offered coffee. I urge you, though this place has a nice room with so much potential, the service ( with the exception of one nice gentleman working there) and how the location is run is extremely poor. I hope it was an off day but receiving so much negative feedback from guests is embarrassing when I truly went out of my way to try and pick someplace nice to accommodate my party size and celebrate a beautiful occasion. Again, this is strictly a review for a large party held here. Never again, if you have a smaller party I highly encourage you to choose the other locations.On a side note- we catered an event from Segovia’s in little ferry last year for the same amount of people and it was flawless! We had more food that day than we did yesterday.Edit/ UPDATE: Maria, the employee at the front called my husband apparently because the boss asked her too and offered ZERO solution-instead turned it back on us and claimed she “looked at video and saw soda on the table”…this is actually LAUGHABLE. Some customer service. Didn’t make anything right. If they would like I can have my 89 guests write their own reviewTo the boss- feel free to call me directly.Another update: Nowhere did we ask to take home food. There was minimal food to begin with for my guests DURING the event. Read the review and please check the notes we gave to Maria and also please call me directly as requested. Additionally, we never signed or received a contract and no one chose to dine with you in the TWO days since our event.
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March 2024 by Sabrina Medina
Amazon Service and Good 100% recommend!
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March 2024 by Sanja Jackson
Our favorite joint!Monday is LOBSTER night!They have the special and is delicious ?They give so much food!!! The service is spectacular ? Prices are affordable. Also, their fish is yummy ?
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March 2024 by Jo Lis
We called to make sure we can do a reservation but the person who answer said to me we don’t do reservations. When we got there. They only had booths and when we ask for a high chair for my baby they said they couldn’t since they can’t turn it around for car seats. We tried to got the car seat on the seat inside the booth but it wouldn’t fit and table for the booth can’t move. They didn’t even offer us a table to be set on the side which they had a few of them piled up in another room. I feel like they could at least say let me see what I can do to help or at least talk to the manager. Bad customer service in my opinion. Not a kid friendly place at all!
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March 2024 by Nina Antonio
Hostness Maria was a bit rude when I held a party there.
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March 2024 by Sandy Perez
Social hours has really good price. The quality of the food is A+. Highly
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February 2024 by manny matos
Attended a memorial service here. No good reason to return.
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February 2024 by Michael Sanchez
My family rented a room at this location and everything was great ? I will recommend this place to everyone!The prices are far in today's economy.
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February 2024 by lucia rios
Excellent food, service and the atmosphere is very pleasant. Recommended 100%
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February 2024 by JULIO RAFAEL BARCASNEGRAS HERNANDEZ
From the moment I walked in, I was greeted warmly and made to feel right at home. The service was impeccable, with attentive and friendly staff who were knowledgeable about the menu. Highly recommended!
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February 2024 by Yineth Ortiz
Cheers to them and their funny staff who made me and my friends spend literally a happy hour. 5 stars!!